Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,451 reviews

Mercure Hotel Severinshof Koeln City - Image 1
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Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,451 reviews

TripAdvisor Rating  4.0/5  1,571 reviews

Certificate of excellence 2023

Great stay and good value for money

Customer review rating 4.5/5

Nthabi Families - Confirmed reviews ALL

We had a beautiful spacious junior suit. Very comfortable space. The hotel is clean and the staff pay attention to the guests' needs.

Dear Ms M., Thank you for taking the time to share your experience with us. We're delighted to hear that you had a great stay and found value for your money. It's wonderful to know that you enjoyed your beautiful and spacious junior suite and that our hotel cleanliness and attentive staff made your stay comfortable. We appreciate your recognition of our team members across different areas of the hotel, and we'll be sure to pass along your kind words. We look forward to welcoming you back for another memorable stay at Mercure Severinshof. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

good stay, but bedding can get some improvement

Customer review rating 3.0/5

Calvin Solo - Confirmed reviews ALL

the pillow is really soft and doesn't really feel supporting my neck. I woke up with a neck pain.

Dear Mr. S., Thank you for sharing your feedback with us. We're glad to hear that overall you had a good stay with us. We apologize for any discomfort you experienced with the pillow. Your comfort is important to us, and we will take your feedback into consideration as we strive to improve our guests' experience. If you have any specific preferences or requirements for bedding during your next stay, please don't hesitate to let us know, and we'll do our best to accommodate them. Thank you for choosing to stay with us, and we hope to welcome you back again soon. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Well located - all we needed

Customer review rating 4.5/5

Soize Families - Confirmed reviews ALL

Hotel close crom the Center, public transportation with all needed amenities

Dear Mr. M., Thank you for your feedback! We're delighted to hear that you found our hotel conveniently located near the center and with easy access to public transportation. We're glad that we could provide you with all the amenities you needed for a comfortable stay. We hope you had a wonderful time in Cologne, and we look forward to welcoming you back in the future! Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Pretty Average hotel

Customer review rating 3.5/5

John D. Friends - Confirmed reviews ALL

The building needs a bit time to not get lost all the time, but those rooms are pretty nice. For a German Hotel it was average, I've slept in better equipped rooms in german hotels less Fancy. The beds slept amazingly good and the Curtains where very good at keeping the light out to sleep a bit longer into the day. Matrasses where Sublime, best of any hotel ever. Just the building was a bit hard to navigate trough all the Corridors, and the Bathroom very Average. Overal I would definitely book it again if the price had a good offer

Dear Mr. K., Thank you for sharing your feedback with us. We're pleased to hear that you found our rooms nice and that you had a comfortable sleep with our amazing beds and curtains that kept the light out well. We appreciate your comments about the building layout and the bathroom, and we'll take them into consideration for future improvements. We're glad to know that you would consider booking with us again if the price is right. We hope to welcome you back soon and provide you with an even better experience. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Well located, clean and extremely comfortable roms

Customer review rating 5.0/5

Karen2410 Business - Confirmed reviews ALL

Too short! Had a lovely room, just a shame I was only in it for about 8 hours

Dear Ms A., Thank you for your positive feedback! We're thrilled to hear that you found our hotel well-located and our rooms clean and extremely comfortable. We're sorry to hear that your stay was short, but we hope to have the opportunity to welcome you back for a longer stay in the future! Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

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Other web-users rate our hotel

  • 1,351 reviews 9.2/10 Location
  • 1,878 reviews 7.5/10 Room
  • 1,687 reviews 8.3/10 Service
  • 47 reviews 7.8/10 WiFi
  • 1,089 reviews 9.1/10 Breakfast
  • 857 reviews 6.9/10 Cleanliness
  • 296 reviews 4.6/10 Value

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