ibis Antwerpen Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 1,834 reviews

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Description

Hotel extras

  • Located in the city centre of Antwerp

  • Public parkings near the hotel

  • Hot and cold breakfast buffet served every morning

  • Free Wi-Fi

  • Rental bikes available

Our accommodation(s)

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Hotel location

ibis Antwerpen Centrum

Meistraat 39
2000 ANTWERPEN
Belgium

GPS:51.214633, 4.410914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,834 reviews

TripAdvisor Rating  3.5/5  1,400 reviews

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Very expensive for just à room of 2 persons, not even breakfast. Room are very small according to the price paid. The hotel needs to be renovated asap

Dear Guest, Thanks for taking the time to review your visit to our hotel. We regret to read that your expectations were not met in terms of the pricing and room size. While our rooms are designed to be compact and efficient, we understand that the comfort of our guests is paramount. We take all comments into consideration as we continuously strive to provide a service that justifies the value. We are also committed to the upkeep and modernization of our facilities. Renovations are undertaken when necessary to ensure our guests enjoy their stay. We appreciate your remarks on this matter as it helps us to prioritize improvements. Your thoughts on our loyalty program are important to us, and we hope you find it beneficial for your travels. We are always working to enhance the benefits and experiences of our valued members. The entire team looks forward to welcoming you back. Kindest regards, Eva Scheerlinck, General Manager

Well located for my trip and very helpful staff

Customer review rating 4.5/5

Scots V. Solo - Confirmed reviews ALL

Staff very helpful

Dear Frances, Thank you for taking the time to review your stay. We are delighted that you found our location to be well-suited for your trip and that you received a warm welcome from our team. It is always our aim to make our guests feel supported and looked after. We are sorry to hear that the room did not meet your expectations in terms of amenities. Our rooms are designed to offer a balance of comfort and functionality, and we apologize if this aspect did not enhance your experience. Your positive remarks about the cleanliness of our hotel are greatly appreciated, and it is pleasing to know that you would recommend ibis Antwerpen Centrum. It is feedback such as yours that motivates us to maintain our high standards of service. We are also proud to be part of Accor's loyalty programme, which rewards our valued guests like you. We are looking forward to welcoming you again. All the best! Eva Scheerlinck, General Manager

Friendly helpful staff

Customer review rating 5.0/5

Sean C. Business - Confirmed reviews ALL

Work stay as a group of 5 Nice hotel with friendly staff My bill had all of the rooms on it ( as planned ) but the person on checkout took the time to check that this was correct.

Dear Sean, Thank you for taking the time to review your stay. It is rewarding to know that our team's friendliness stood out during your stay and that accommodating your group of 5 went smoothly. Your appreciation for the efficiency experienced at checkout reinforces our commitment to providing attentive and personalized service. Once again, thank you for choosing ibis Antwerpen Centrum for your work stay, and for your commendation of our staff. Your recommendation is the highest compliment we can receive. We are looking forward to welcoming you again. All the best! Eva Scheerlinck, General Manager

Well located

Customer review rating 5.0/5

Marta Couples - Confirmed reviews ALL

Very clean and room very calm. Thank you very much.

Dear Marta, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that you found our central location to your liking and appreciated the serenity of your room. Our team strives to ensure that each guest enjoys a peaceful stay, and it is gratifying to know we succeeded with your visit. While we were pleased to hear about your overall positive experience, we regret to learn that the cleanliness of a particular toilet did not meet your expectations. Please rest assured that we maintain high standards of cleanliness, and your feedback has been communicated to our housekeeping team for attention. Our goal is to provide impeccable facilities and we apologize for any inconvenience this may have caused. It is wonderful to know that you would recommend ibis Antwerpen Centrum to others and that you value our commitment to sustainable development. As a member of the ALL – Accor Live Limitless loyalty programme, your satisfaction is especially important to us, and we are pleased that our initiatives resonate with you. We hope to welcome you back. Best wishes, Eva Scheerlinck, General Manager

Nice room

Customer review rating 4.0/5

Jim M. Couples - Confirmed reviews ALL

Good location for foot passengers. Nice smart room. Only one member of staff on duty. He was involved with one query. So check in took 20 minutes. Later we gave up waiting for a drink

Dear Jim, Thank you for taking the time to review your stay. It is rewarding to hear that you appreciated the quality of our rooms and the prime location of ibis Antwerpen Centrum for foot passengers. Our central positioning is indeed ideal for exploring the city with ease. We regret to hear about the longer than expected waiting time during check-in. Our aim is always to deliver prompt and attentive service, and we apologize for any inconvenience this may have caused. We continually strive to improve our guest experience and your comments are instrumental in this process. Please rest assured, we take note of your feedback regarding the staffing levels during peak times, and we are evaluating the best ways to expedite our check-in process, ensuring our guests receive swift service without compromise on quality. We are pleased to note that you found our rooms to be smart and comfortable. Our team takes great pride in maintaining a clean and welcoming environment for all our guests, and it's gratifying to know that this aspect of your stay was to your satisfaction. Eva Scheerlinck, General Manager

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Other web-users rate our hotel

  • 1,166 reviews 9.4/10 Location
  • 1,578 reviews 4.9/10 Room
  • 998 reviews 9.2/10 Service
  • 18 reviews 8.2/10 WiFi
  • 1,156 reviews 2.8/10 Comfort
  • 681 reviews 8.7/10 Breakfast
  • 513 reviews 8.5/10 Cleanliness
  • 159 reviews 4.6/10 Amenities

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