Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,261 reviews

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Mercure Caen Centre Port de Plaisance Hotel - Image 1
Mercure Caen Centre Port de Plaisance Hotel - Image 2
Mercure Caen Centre Port de Plaisance Hotel - Image 3
Mercure Caen Centre Port de Plaisance Hotel - Image 4
1 rue de Courtonne, CS 43086, CAEN CEDEX 2, 14000 CAEN, France

Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Du Lundi au Jeudi, profitez de nos planches frais & faits maison disponibles au bar.

  • We have small private spaces for co-working or individual meetings.

  • Excellent fiber WiFi

  • Secure private car park with electric vehicle charging stations

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Telephone
Fax +33 2 31 47 43 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR LOUNGE

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,261 reviews

TripAdvisor Rating  3.5/5  1,067 reviews

Hotel Theft made us all feel unsafe

TripAdvisor rating 2.0/5

SimonB41 Business - TripAdvisor review

Hotel is clean and efficient, however my colleague had her room broken into while we were out at dinner and her bag and laptop were stolen. The Hotel staff were less than helpful, in fact not helpful at all, stating that they couldn’t do anything until the manager returned on Monday morning. They said they had reported the incident to the police, which was untrue as when our party did report the theft the Police had no awareness. I would recommend finding an alternative in Caen or secure all valuables. This incident made us all feel very unsafe.

Fantastic Hotel in the heart of Caen

Customer review rating 5.0/5

Leon K. Couples - Confirmed reviews ALL

This was a fantastic hotel, convenient to central Caen. The hotel was beautiful with a very nice lobby, clean and spacious rooms, and great services. I would definitely stay here again, very friendly and welcoming.

Hello Mr. K., Thank you so much for your kind words. We are so pleased you were able to take advantage of our beautiful city center as well as our numerous hotel services. It was truly a pleasure to welcome you and we hope to see you again! All our best wishes Kind regards, Kelsey - Receptionist

A great location, the room was comfortable.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

A short stay, the parking was good and the location of the hotel was good.

Dear MARION W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback ! Hope to see you again in our Hotel, Emma - Front Desk

Great location

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Rooms and breakfast as good as to be expected. However, for hotel guests to be told at 22.05 that it is no longer possible to have a coffee because “ the bar closes at 22.30 (unacceptable) and it takes 25 minutes for the coffee machine to shut down” is just crazy. Never, ever come across this before.

Dear P D., We are sorry for this inconvenience. Please note that we will inform our teams about your review ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma - Front Desk

Well located, friendly and helpful staff

Customer review rating 4.0/5

Alex Families - Confirmed reviews ALL

Hotel is well located and has an underground parking. One comment about the rooms: a little too small and most of all too dark. The window was so small compared to the wall it was in. Not much light through the room. Complex AC system. Was not able to cool down the room. Mistake on the final bill with two breakfasts wrongly charged. But corrected after a call on the next day. Great staff.

Dear ALEXANDRE B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emma - La Reception

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Other web-users rate our hotel

  • 406 reviews 9.2/10 Location
  • 612 reviews 6.7/10 Room
  • 559 reviews 9/10 Service
  • 6 reviews 7.7/10 WiFi
  • 254 reviews 7.7/10 Breakfast
  • 167 reviews 7.1/10 Cleanliness
  • 86 reviews 3.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.