Grand Mercure Bangkok Atrium 5 stars

Customer review rating (ALL Rating) 4.3/5 667 reviews

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Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  667 reviews

TripAdvisor Rating  4.5/5  3,400 reviews

Certificate of excellence 2024

Nice to meet U

TripAdvisor rating 5.0/5

Flyer05761631509 TripAdvisor review

I am surprise the exclusive lounge members in this grand mercure Bangkok atrium who name is Priyao, she was transferred from Novotel suvannaphume and View she was transferred from Novotel Future park rangsit. Nice to meet you at here again

Dear Flyer0576161509, We are thrilled that you had a wonderful stay with us and giving us perfect 5/5- star rating. Your feedback motivates us to continue delivering excellent service. Your satisfaction is our ultimate goal, and we are so glad to know that our staff were able to make your experience staying with us a memorable one. Thank you for your compliment for our friendly staff and we are looking forwards to your next trip soon! Warm Regards Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

WONDERFUL STAY

TripAdvisor rating 5.0/5

Kingken07 TripAdvisor review

I again took the opportunity to reside in the Grand Mercure having so enjoyed being there twelve months earlier. Well even in that year the standards had again risen and I had the most enjoyable stay. All departments of the hotel eg Reception Counter staff,Bellboys,Room Service,Laundry and Housekeeping were excellent and all contributed to a superb week in their hotel. I again have to mention Tommy the concierge and his group for their unfailing kindness and assistance. Cannot wait to make a return visit. Thank You to all

Dear Kingken07, We very much appreciate comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always our pleasure to receive positive feedback. We delighted that your stay with us met your expectation. Each member of our team always strives daily to deliver a positive guest experience, and your feedback serves as encouragement to our entire team. We promise to keep delivering the outstanding service to all guests. Thank you again for sharing your experience with us, if there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for more outstanding experiences. Best Regards Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

Great hotel in Bangkok

Customer review rating 5.0/5

Nino Couples - Confirmed reviews ALL

Stayed at this hotel for 2 nights. Everything g was great and the rooms are huge. About 10-15 min wak to the train station but the area is very safe.

Dear Nino, Thank you for sharing the wonderful review. We are really delighted knowing that you have such an incredible time at Grand Mercure Bangkok Atrium! We appreciate your comment regarding our remarkable room size, our prime location and your praise for our team; they work really hard to ensure every guest feel right at home. We are very pleased to hear that you love your experience with us, and we love to share another positive experience with you in the near future when your travels bring you back to Bangkok! Warm Regards Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

Quiet, modern, lovely staff.

Customer review rating 5.0/5

Mike Solo - Confirmed reviews ALL

I had a 3 night stay that I stretched to 6 nights. This is the quietest hotel room I've ever had in Bangkok. The neighbourhood is bustling and it's quite close to BTS Nana. This will be my "Goto" hotel in Bangkok from now on.

Dear Mike, Thank you for the wonderful review. We are very pleased to hear that you have an enjoyable experience at the Grand Mercure Bangkok Atrium! We really appreciate your praise for our team They work very hard to ensure every guest feel right at home. We are delighted you found location convenient for your sightseeing and you felt welcome and valued during your time with us. We really appreciate your feedback, and we’d love to share another positive experience with you in the future! Warm Regards, Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

well located

Customer review rating 3.5/5

Margot Couples - Confirmed reviews ALL

The concierge was very helpful in assisting us in needing the train and helping us with the Grab App. Room service was mixed. No room charge at the bar & dining was annoying.

Dear Margot, We are truly appreciated your feedback and are genuinely sorry to hear that you faced issue during your stay. Your comments regarding housekeeping amenities; some varied tea flavours and room service have been noted and will be reviewed closely. It is not our attention to disappoint our guests or to dissuade others from choosing us. We are committed to continually improving our service and facilities base on guest experience like yours. Thank you again for sharing your thoughts on the review. We hope for another opportunity to serve you better in the future. Warm Regards, Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium.

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Other web-users rate our hotel

  • 746 reviews 7.4/10 Location
  • 1,206 reviews 7.6/10 Room
  • 1,271 reviews 8.2/10 Service
  • 23 reviews 9.1/10 WiFi
  • 541 reviews 7.8/10 Breakfast
  • 418 reviews 7.2/10 Cleanliness
  • 122 reviews 8.8/10 Wellness Area

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