Pullman Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 3,984 reviews

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16 Hindmarsh Square, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

Our accommodation(s)

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Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Telephone
Fax +61 8 8206 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SALT RESTAURANT

Salt Restaurant is located on level 1 of the hotel, overlooking Hindmarsh Square. Open for breakfast and dinner 7 days a week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,984 reviews

TripAdvisor Rating  4.5/5  2,364 reviews

Certificate of excellence 2024

Comfortable Hotel With Good Connectivity

TripAdvisor rating 5.0/5

Ivan T TripAdvisor review

Ambience Ambience at Pullman Adelaide is modern and elegant, with touches of luxury. The eclectic furnishings in muted and bright shades are warmly illuminated, while decorative lights and vases lend a classy touch. There's good views over the city, and the nearby park boasts fairy lights in the trees, lending a surreal yet pleasing aesthetic. Room Rooms at Pullman Adelaide are cozy and comfortable. I stayed at the Junior Suite, which is equipped with a smart television with satellite channels, and MP3 player docking station with radio, and a queen size bed. The wardrobe is small, but the large bathroom has both a shower and bath tub, with decent amenities stocked. The place is relatively clean, though I had to change 1 of my towels due to it being unclean (with an unpleasant odour). Food Food at Pullman Adelaide is served at the Salt Restaurant. Ambience is comfortable and suitable for lingering meals, though the place is noisy and buzzing at breakfast. Service is friendly but leisurely, with staff according guests good attention. Cleaning up is done slowly, and there isn't a proper queue system which can have disorderly results. Food is Modern Australian cuisine, made with fresh ingredients. Quality is slightly above average, served in large hearty portions. Service Service at Pullman Adelaide is polite, professional, and helpful. Staff welcome guests warmly, and process checking in or out quickly, with good briefing of the available facilities. They readily offer assistance, such as calling a taxi, or holding luggage in temporary storage. Beyond the reception and restaurant, there's minimal interaction elsewhere, though if you do come across housekeeping, they're polite and work efficiently. Facilities & Activities The facilities and activities at Pullman Adelaide are catered towards business or leisure travel, but less so for children. The spacious and well-equipped meeting rooms make this a popular conference and business meeting venue. The lobby lounge and executive lounge are comfortable. The gymnasium has decent equipment, while the swimming pool is basic but functional. While they don't offer laundry service, the easy-to-use self-service laundromat makes up for it. Overall, I would recommend Pullman Adelaide hotel if you're planning to visit the city and its surroundings.

Excellent location

TripAdvisor rating 5.0/5

TheDonster69 Families - TripAdvisor review

The hotel itself is very good but this is trumped by its location. Just short walks to Rundle St for dining and Rundle Mall for shopping. The room was comfortable and clean. The bar fridge was empty, no complimentary water was provided. Please also note that dental and shaving kits are also not provided, which is in contrast to hotels in Asia. However, this is compensated by having a small laundry on-site; AUD$4 per wash, and also AUD$4 per dry. Take the opportunity to use the pool, spa, sauna and steam room; they are all located indoor in the same space.

Customer review rating 2.5/5

Ellen M. Couples - Confirmed reviews ALL

Hotel excellent but evening dining a big rip off. The meal we ordered was simply awful and made a strong complaint to the manager who did not know how to handle customer complaint. He just stood there and said nothing.

No Accor points

Customer review rating 3.5/5

Ben Business - Confirmed reviews ALL

Hi, Hotel was nice, however I was told my stay wouldnt be credited with Accor points as it was a business trip and not booked by myself. Where do these points go to then?

Dear Ben, We very much appreciate your comments regarding your stay at the Pullman Adelaide. To confirm, your account was paid by for by a company on a master account, along with a large delegation of other guests you were travelling with. As you had no charges paid for by yourself on your account, you do not accrue points. They don't go anywhere else either, the purely just don't accrue for this stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Pfitzner Rooms Division Manager Pullman Adelaide

great location and rooms perfect

Customer review rating 5.0/5

Greg Families - Confirmed reviews ALL

Overnight stay was very enjoyable from the check in and friendliness of the staff especially the valet

Dear Greg, Thank you for your review of your recent stay at Pullman Adelaide. Thank you for your ongoing loyalty to Accor as a Silver Member We are delighted to hear that you had a good experience. Our team is committed to providing outstanding customer service and creating a pleasant atmosphere for our guests. We look forward to welcoming you back soon. Kind regards Emily Pfitzner Rooms Division Manager Pullman Adelaide

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Other web-users rate our hotel

  • 1,432 reviews 9.4/10 Location
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  • 26 reviews 6.6/10 WiFi
  • 731 reviews 7/10 Cleanliness
  • 543 reviews 7.4/10 Breakfast
  • 358 reviews 8.4/10 Vibe
  • 232 reviews 7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.