ibis Styles Dubai Airport

Customer review rating (ALL Rating) 3.9/5 540 reviews

Best price
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ibis Styles Dubai Airport - Image 1
ibis Styles Dubai Airport - Image 2
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61B Street, Al Garhoud, Next to GGICO Metro Station, 79841 DUBAI, United Arab Emirates

Description

Hotel extras

  • Trendy rooms inspired by the Dubai Skyline with free coffee & tea facilities

  • Complimentary shuttle transfers to Dubai Airport Terminal 1 & 3 and La Mer Beach

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall & Dubai Airport

  • Free high speed WiFi and covered parking

  • 24hrs Le Styles Cafe and an international cuisine a la carte restaurant

Our accommodation(s)

Hotel location

ibis Styles Dubai Airport

61B Street, Al Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250213, 55.344354

Telephone
Fax +971 4 523 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

LE STYLES CAFE

Le Styles Café is a casual and relaxed place offering specialty coffee, home made salads, pizzas, and international cuisine. Enjoy refreshing drinks in the evening with colleagues or friends, co-working space available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  540 reviews

TripAdvisor Rating  4.5/5  461 reviews

Certificate of excellence 2023

Unpleasant and Frustrating

Customer review rating 1.0/5

Mariam Solo - Confirmed reviews ALL

It was a very unpleasant stay, I was frustrated most of the time! I stayed around 4 to 5 nights - The first room was not clean! only the bed sheets were changed. - The carpet was not well vacuumed, and the dust was not well cleaned. - I asked for deep-cleaning three times, and every time I informed them I would be out of the room for 5 hours. In those three times, they told me will do it, but never did. - The hand soap was broken, they changed it. - SO many tiny flies everywhere, I literally wake up seeing them next to my pillow!! I asked for pest control, BUT NO RESPONSE AT ALL. I felt disgusted all of the time. They gave me a one-day complimentary breakfast. - I changed the room, it was better but still the flies problem was there. - I requested a million times to fix the safety box, but it was never fixed. - In the second room, I asked them to clean it multiple times, and they did. but the funny part was, behind one of the single beds on the corner, there was an old bag (maybe from a previous customer). In ALL of the times they cleaned the room, they never noticed it? - Some of the pillows smelled like storage, they changed it when I requested. - The dine-in was okay, but overpriced. - The business center was not working for my whole stay, I missed multiple meetings because of that. I didn't feel that there were enough staff, but regardless a couple of them were helpful, especially the manager. Loved the pool experience. The last 2 days, the rain storm happened, so I was understanding in terms of how busy the hotel got, but all of the points mentioned above was before that.

Hi Mariam, we're truly sorry to hear about your unpleasant experience. We're working on improving our cleaning process to ensure a better stay for you and our guests. It's great to hear that you enjoyed the pool. We appreciate your feedback and will address the issues you've raised. Best Regards, Ibis Styles Airport Hotel

Lack of service

Customer review rating 2.0/5

M P. Couples - Confirmed reviews ALL

As a gold member and travelled world wide we wherever disappointed with the lack of service and assistance from staff

Hi M P., we're sorry to hear about your experience. We aim to provide top-notch service to all guests. Best Regards, Ibis Styles Airport Hotel

Really good place to stay. Very close to metro with good cafe and eating spots close by.

Customer review rating 5.0/5

Peter W. Couples - Confirmed reviews ALL

Hotel staff are very obliging and the roof top pool is excellent

Hi Peter, glad you enjoyed your stay! We're happy our location and rooftop pool met your expectations. Looking forward to hosting you again. Best Regards, Ibis Styles Airport Hotel

Well located, smoke smell all over

Customer review rating 2.5/5

Yev R. Families - Confirmed reviews ALL

Nothing to add. Good price, well located, but smoke smell all over. In all 4 rooms I booked, on the floor, like in shisha bar. All our clothes have smoke smell for the rest of the day after we left.

Hi Yev R., thank you for sharing your feedback. We're glad you found our hotel well-located and reasonably priced. We take your comments about the smoke smell seriously and will address it accordingly. Best Regards, Ibis Styles Airport Hotel

Disappointed

Customer review rating 2.0/5

Savio Business - Confirmed reviews ALL

I check inhotel at 5am in the morning then i confirmed with receiption because i just transfer flight here and will check out before 21:00 in the same day. and i paid whole day room charge 310.13 dirham. At 17：00 one staff knock my door asked me when i check out i and confirmed him. At 18：00 one call from receiption doubt me why i didn't check out at 17：00 i told him i just confirm with lady this morning. But He said i am the manager i can not stay longer timer after discussion He said your last check out time must be before 20：00. I have a question one day for hotel is only 12 hours? Second. Did these staff didn't check gust check in situation when shift receptionist or some one else? When i didn't receive receipt in my email. Hotel ask me they need order No and then resend receipt to me! I didn't have order No Because your stuff didn't give when i check in. Anyway so disappointed

Hey Savio, sorry to hear about your experience. We appreciate your feedback and apologize for the inconvenience caused during your stay. Our policy indeed requires guests to check out by a certain time, but we'll review our communication process to avoid such misunderstandings in the future. If you need any further assistance or documentation, feel free to reach out to us directly. Best Regards, Ibis Styles Airport Hotel

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Other web-users rate our hotel

  • 2,510 reviews 9.3/10 Location
  • 2,818 reviews 6.5/10 Room
  • 4,113 reviews 7.9/10 Service
  • 85 reviews 6.8/10 WiFi
  • 1,489 reviews 8.2/10 Breakfast
  • 1,212 reviews 6.8/10 Cleanliness
  • 643 reviews 8.9/10 Vibe
  • 349 reviews 9/10 Pool

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