Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,169 reviews

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Telephone
Fax +61 7 3295 4145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,169 reviews

TripAdvisor Rating  4.5/5  757 reviews

Certificate of excellence 2024

Clean and comfortable room

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

I was annoyed when the alarm (that must have been left by a previous guest) went off long before I was ready to wake.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. At Novotel, we strive to improve the quality of our service; therefore your feedback is very important to us. We would like to apologize for any inconvenience experienced during your stay. Thank you again for sharing your experience, and we hope to have the chance to welcome you back in the future. Sincerely, Demi, Sales and Marketing Coordinator

Well located

Customer review rating 4.5/5

Leesa Couples - Confirmed reviews ALL

Very friendly and helpful staff. Amazing restaurant Nice modern rooms, comfy bed

Dear Leesa, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

It's okay for a couple of nights stay

Customer review rating 3.0/5

Antonietta S. J. Families - Confirmed reviews ALL

The hotel room was clean and tidy, The carpets however were a bit smelly. The family room is actually too small to be called a family room, as there was only once chair which I understand it was due to the lack of space. No bedside tables, only one small business table with the one chair. Wooden unlockable sliding door to the toilet combined with shower cubicle, offering little privacy. Good hotel for a couple staying for a few days, not really suitable for families. Parking was far away at convention center, which was hard for my elderly parents to walk that distance, and the hotel was kind enough to give us a parking spot at the hotel at the price of $35. Buffet breakfast was good except for scrambled eggs that were too creamy, almost liquid, so quite nauseous.

Dear Antonietta, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. We would like to apologize for any inconvenience experienced during your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I made sure to forward your comments to our Department Managers to review and address the issues raised. If you would like to discuss this further please feel free to reach out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Demi, Sales and Marketing Coordinator

The location was the best for me and I loved the view

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Room very nice and the staff friendly and helpful

Dear Shareemayne, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Great Stay

Customer review rating 5.0/5

Marcus E. Solo - Confirmed reviews ALL

I had a wonderful stay. I was going to the Tom Gleeson comedy show at QPAC and was looking for a night away from work and decided to try out Novotel South Bank. I was so happy I did. All the staff were accommodating and friendly plus to my surprise I got a complementary upgrade which I wasn't expecting and was really happy they did that. Also got a nice little amenity to thank me being a fellow Heartist which was nice. Would highly recommend staying here again.

Dear Marcus, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so glad we could make your stay extra special! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

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Other web-users rate our hotel

  • 1,729 reviews 8.9/10 Location
  • 2,609 reviews 8.3/10 Room
  • 2,774 reviews 9/10 Service
  • 51 reviews 6.5/10 WiFi
  • 1,032 reviews 7.6/10 Cleanliness
  • 1,002 reviews 7.6/10 Comfort
  • 865 reviews 7.8/10 Food
  • 722 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.