Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,219 reviews

Best price
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Pullman Liverpool - Image 1
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Kings Dock, L34FP liverpool, United Kingdom

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,219 reviews

TripAdvisor Rating  4.5/5  3,242 reviews

Certificate of excellence 2024

Lovely stay

TripAdvisor rating 5.0/5

niclovestravel12 TripAdvisor review

What a fantastic stay. 2 nights in a junior suite with breakfast. Spacious room. Bathroom with bath and shower. Mini fridge all stocked. Breakfast beautiful. Lovely staff. All areas clean. Have stayed at Pullman many times and will continue to do so

Dear Nic Thank you for your review and loyalty to the hotel that is truly appreciated Delighted you enjoyed another good experience and we look forward to welcoming you back soon kind regards Neil Brailsford General Manager

Great hotel at King's Dock

TripAdvisor rating 5.0/5

md1mm TripAdvisor review

I stayed here for 3 nights whilst attending a conference at the venue next door. It was incredibly convenient. The hotel was great with everything you would want in the room. Beds are super comfortable. The shower was brilliant - it was a rain shower with the switch being push button on the opposite wall (you will only understand the convenience of this when you try it). Breakfast was great with a large selection of hot and cold items. The man at the desk was great and remembered me from the first morning. Another point worth making is the car park (King's Dock car park). It has the same post code as the hotel. It is huge with 1400 spaces and is about 50 metres from the front door of the hotel. It does not belong to the hotel but it is secure and you get a 50% discount if you mention you stayed at the Pullman. For the 4 days I stayed the cost would have been £72 but I only paid £36 with the discount which I thought was excellent value. To get the discount you have to go to the car park office on the ground floor of the car-park, give them your ticket which they apply the discount to and then you pay at the normal machines.

Dear md1mm Thank you for choosing to stay with us for your three night stay. Delighted to read you had a good stay enjoyed our amazing beds and shower and were able to make use of the discounted rates at the Kings Dock Car Park. We look forward to welcoming you back in the future. kind regards Neil Brailsford General Manager

An OK experience

Customer review rating 3.5/5

Sandra P. Couples - Confirmed reviews ALL

Was disappointed with our room . Was given a disabled room

Amazing stay

Customer review rating 5.0/5

Jen Couples - Confirmed reviews ALL

The hotel and staff were amazing and very polite. The hotel room itself was spotless and to such a high standard. We will definitely be booking again.

Dear Jennifer S., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Average

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Did not appreciate being put in an 'accessible' room, The TV did not work and the hot water was not hot!

Dear Jonathan, Thank you for taking the time to share your feedback. Unfortunately, due to being fully booked on the evening you stayed with us, we had to use all rooms with in the Hotel, this being why accessible rooms were used. I thank you for bringing to our attention that the TV is not working and the water from the shower not getting hot, I will have our Maintenance Team to look in to this. Kind Regards, Chris Klein Guest Experience Manager

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Other web-users rate our hotel

  • 1,577 reviews 9.5/10 Location
  • 2,455 reviews 8.7/10 Room
  • 2,306 reviews 9.3/10 Service
  • 18 reviews 7.6/10 WiFi
  • 1,012 reviews 8.5/10 Comfort
  • 996 reviews 8.3/10 Breakfast
  • 912 reviews 7.4/10 Cleanliness
  • 550 reviews 7.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.