Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.5/5 1,033 reviews

Novotel Samator Surabaya Timur - Image 1
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Description

Hotel extras

  • 261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,033 reviews

TripAdvisor Rating  5.0/5  1,522 reviews

hotel recommendations for a holiday in Surabaya

TripAdvisor rating 4.0/5

Aan R TripAdvisor review

I really like staying here, the room is nice and clean, all the staff are very friendly and very helpful, a staff member named Farah also helped me very kindly and even provided very detailed information, my holiday in Surabaya was very enjoyable.

Very comfortable room

Customer review rating 4.5/5

Tomo Business - Confirmed reviews ALL

Nice breakfast, good view, and smiling staff

Dear TOMO, We are delighted to hear that you found our rooms comfortable and enjoyed our nice breakfast, good view, and smiling staff. Your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon. Warm regards, David C. Kalalo General Manager

A very nice memorable stay.

TripAdvisor rating 5.0/5

willyw1311 TripAdvisor review

I am Accor Platinum member. Had a staycationn at here for 3 days with my family. Last time I here was on Eid Mubarak last year and surprisingly all their services still as good as before! My reservation was confirmed by their guest relation Ms. Alicia, she handled all my request to have an upgrade and same floor with my sister's room . Checkin process also handled by her, she greet and still recognize me. During my stay she also help me a lot! Also their restaurant staff who assist me during breakfast, Mr. Dami and Mr.Nelvin . Thankyou for your services! Overall, will comeback for another stay at Novotel Samator! Thankyou Novotel Samator!

One night stop over

Customer review rating 5.0/5

Sam S. Business - Confirmed reviews ALL

Effortless stay -

Dear SAM S., Thank you for choosing Novotel Samator Surabaya Timur for your stopover. We are delighted to hear that your stay was effortless. Looking forward to welcoming you back soon. Best regards, David C. Kalalo General Manager

good

Customer review rating 4.0/5

Inda U. Couples - Confirmed reviews ALL

good

Dear Inda U., Thank you for your positive feedback. We are delighted to hear that you had a good experience with us. Looking forward to welcoming you back soon! Best regards, David C. Kalalo General Manager

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Other web-users rate our hotel

  • 307 reviews 7.6/10 Location
  • 894 reviews 8.8/10 Room
  • 795 reviews 8.7/10 Service
  • 29 reviews 5.2/10 WiFi
  • 503 reviews 8.8/10 Cleanliness
  • 311 reviews 8.2/10 Breakfast
  • 298 reviews 8.8/10 Comfort
  • 258 reviews 9/10 Vibe

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