The Como Melbourne 5 stars

Customer review rating (ALL Rating) 4.5/5 1,533 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

  • Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

Our accommodation(s)

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Hotel location

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

GPS:-37.839059, 144.996219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,533 reviews

TripAdvisor Rating  4.5/5  1,258 reviews

Customer review rating 3.0/5

Mary G. Couples - Confirmed reviews ALL

We did not receive the great service that we are used to. We have been staying at the Como for 29 years. This time though customer service was disappointing.

Dear Mary, Thank you for bringing these issues to our attention. We're truly sorry for the lapses in service during your recent stay, especially considering your long history with us. The delay in changing your sheet and the lack of a welcome drink or upgrade is not reflective of our usual standards. We will review these matters with our team to prevent future occurrences. We deeply value your loyalty and hope to restore your confidence in us on your next visit. Best regards, Sophie Blondeau General Manager

Amazing staff, HUGE room, great amenities, A+!

Customer review rating 5.0/5

Madeleine Couples - Confirmed reviews ALL

Had such a lovely stay at the Como for mothers day. Personalised welcome note and treats, in a HUGE room for a standard room. It was amazing. Amenities were great, the staff were so kind, accommodating and helpful. Location is fab for movies, shops, restaurants right outside your door! Would highly recommend staying here. Such great value as well, unlike many other hotels in Melbourne. Thanks for a great stay!

Dear Madeleine, Thank you for your lovely review! We're thrilled to hear you enjoyed your Mother's Day stay at The Como. It's wonderful to know you appreciated the personalized touches, spacious room, and our convenient location. We’ll be sure to pass on your kind words to Joy and our front desk staff Manuela. We look forward to welcoming you back soon! kind regards, Sophie Blondeau General Manager

Prime position

Customer review rating 4.5/5

Jenni Solo - Confirmed reviews ALL

It was a great stay. However I found the room to be extremly cold and had to ask for a blanket. I really wanted to get into the spa but it was dangerously high in the bathroom. If a portion of the spas could be remodeled and made much lower it would make me want to come back always

Dear Jenni, Thank you for your valuable feedback. We sincerely apologise for the inconvenience you experienced with the room temperature and spa accessibility. Your feedback regarding these issues and the quality of our food and beverages is invaluable and will be shared with our team for review and improvement. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Sincerely, Sophie Blondeau General Manager

old friemnds

Customer review rating 4.0/5

Va L. M. Friends - Confirmed reviews ALL

ok

Dear Valerie, We very much appreciate your comments regarding your stay at the The Como Melbourne. We're sorry to hear about the issues with your room's temperature and shower. We have addressed these issues with our maintenance department to ensure they are fixed for future stays. We appreciate your thoughts on our sustainability efforts and will consider your perspective as we strive to balance eco-friendly initiatives with guest comfort. Sincerely, Sophie Blondeau General Manager

always good

Customer review rating 4.5/5

Geoffrey B. Solo - Confirmed reviews ALL

stayed with Freo F C as an addittional guest Parking good ,room good ,as usual

Dear Geoff, Thank you for your valuable feedback. We're pleased to hear that you found our parking convenient and the room up to your standards. We look forward to welcoming you back in the future. Sincerely, Sophie Blondeau General Manager

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Other web-users rate our hotel

  • 372 reviews 9.5/10 Location
  • 841 reviews 7.5/10 Room
  • 924 reviews 8.8/10 Service
  • 6 reviews 8.8/10 WiFi
  • 419 reviews 8.2/10 Comfort
  • 218 reviews 6.4/10 Cleanliness
  • 142 reviews 7.3/10 Breakfast
  • 111 reviews 4.6/10 Food

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