Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,006 reviews

Best price
guarantee
Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,006 reviews

TripAdvisor Rating  3.5/5  1,512 reviews

Fabulous hotel!

TripAdvisor rating 5.0/5

Geraldine G TripAdvisor review

My room is very comfy, and the hotel has ensured the guest has every comfort. Room service is excellent! Tia, who works in the bar even made sure I had fresh milk for my tea! I would recommend this hotel to any guest needing to be near Pembury or Tunbridge Wells for work.

Weekend away

TripAdvisor rating 5.0/5

bethan j TripAdvisor review

Mercure have always been pretty reliable. Prices have gone up.. however can say that for everywhere and everything. Nice room , very comfy bed. Lovely staff who couldn't do enough to help. Family were all very happy. Found it very accesible. Thank you

Lovely staff nice hotel

TripAdvisor rating 5.0/5

Jennie C TripAdvisor review

This is my 2nd week as I am on a course, the room is amazing, the toilet didn't flush and the staff did everything to help. The restaurant staff are lovely and nothing is too much for them thank you so much. The food is well cooked and extremely tasty.

Away for work

TripAdvisor rating 3.0/5

Ian H TripAdvisor review

Staying here for work, room was okay, a bit tired in its appearance, as most of the venue did also. Staff friendly and helpful, car park was free to residents. The food here was not great, especially the lunch that was provided at our conference.

A lovely relaxing stay

Customer review rating 4.5/5

Claire K. Families - Confirmed reviews ALL

Visited with my daughter for 2 nights. Staff were lovely and one of the best hotel breakfasts ever! The reason for not giving it 10 was the shower was over the bath - so I couldn't shower as have arthritis/mobility problems and our room although large was certainly "tired"

Dear Claire Thank you for choosing to stay with us at Mercure Tunbridge Wells Kent and for taking the time to share your feedback. We're delighted to hear that you and your daughter enjoyed your two-night stay with us and that you found our staff to be lovely. It's always wonderful to know that our guests appreciate the efforts of our team. We're thrilled that you found our breakfast to be one of the best you've experienced! Our team takes great pride in providing a delicious and memorable breakfast experience for our guests. We sincerely apologize for any inconvenience caused by the shower being over the bath. Your comfort and convenience are of utmost importance to us, and we regret that we fell short in accommodating your specific needs due to the layout of the room. Please know that we have taken note of your feedback regarding the room's condition and will address this matter with our management team to ensure that necessary improvements are made. Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Warm regards, Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 255 reviews 9.1/10 Location
  • 993 reviews 6.5/10 Room
  • 1,023 reviews 8.6/10 Service
  • 8 reviews 7.6/10 WiFi
  • 425 reviews 7/10 Cleanliness
  • 418 reviews 8.4/10 Breakfast
  • 245 reviews 4.4/10 Vibe
  • 223 reviews 4.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.