ibis budget Brussels South Ruisbroek 2 stars

Customer review rating (ALL Rating) 4.0/5 1,131 reviews

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Vorstsesteenweg 100, 1601 RUISBROEK, Belgium

Description

Hotel extras

  • 7 km from the city heart of Brussels

  • Large take away offer

  • Free Wifi in the entire hotel

  • Private parking

  • 5 minutes walk to train station

Our accommodation(s)

Hotel location

ibis budget Brussels South Ruisbroek

Vorstsesteenweg 100
1601 RUISBROEK
Belgium

GPS:50.793539, 4.299195

Telephone
Fax +32 2 331 19 16

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,131 reviews

TripAdvisor Rating  3.5/5  736 reviews

Cheap - low quality

Customer review rating 2.0/5

Ab Business - Confirmed reviews ALL

Overall, my stay at the hotel was below expectations. The lobby felt cramped and the entrance lacked cleanliness. Unfortunately, we were unable to obtain extra pillows, and the room, bed, and bathroom were all notably small, which wasn't adequately conveyed for a budget hotel. Additionally, the breakfast offered seemed to reflect a low-budget approach. I hope these points can be addressed to improve future guests' experiences.

Dear Ab, Thank you for taking the time to review your stay. We do not understand your comment regarding the missing of extra pillows as we have the proof that the reception gave you an extra pillow, while it is not a service we normaly give. It is indeed correct that our rooms are designed for efficiency and streamlined for the budget-conscious traveler, which is reflected in the room and bathroom dimensions. We are disheartened to learn that the bed comfort did not meet your satisfaction. Our mattress and topper combination is typically appreciated for providing a quality sleep experience, and we regret this was not your experience. We also wish to assure you that our heating and air-conditioning systems are designed to offer individual comfort, and we're sorry if this aspect did not reach your personal preference. Our team takes great pride in the cleanliness of our facilities, and we are concerned to hear that this was not evident during your stay. We strive to maintain high standards, and we regret if we fell short in your eyes. We also understand that a peaceful environment is crucial, and while we have invested in double soundproof windows, we apologize if any external noise impacted the tranquility of your stay. Regarding the quality and availability of our food and beverages, we aim to provide a selection that is both satisfying and convenient. We're sorry to hear that our breakfast did not meet your expectations, and we appreciate your patience during peak times which can result in longer queuing. We also regret to hear that the speed of internet connection did not meet your needs, as we understand the importance of staying connected while travelling. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Juan CORBEAU, General Manager

All good, although far from Brussels city centre

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We loved how quiet and comfortable the rooms were and also the breakfast in the morning.

Dear Guest, We appreciate that you took the time to share your experience with us. We are delighted to hear that you appreciated the tranquility and comfort of our rooms, as well as the breakfast offerings in the morning. It is our aim to provide a restful environment and a good start to the day for our guests. We regret to hear that your departure experience did not meet your expectations. Please rest assured that we strive to provide attentive and courteous service at all times, and we will remind our staff to ensure our guests feel acknowledged, even during busy periods. Regarding our sustainable development initiatives, we understand your concerns about recycling options within the hotel. We are committed to improving and expanding our eco-friendly practices and will consider your input as we develop these further. Although we are situated outside the bustling city center, we hope the convenience of our location next to the highway and the availability of public transport nearby provided some comfort. We continuously aim to balance accessibility with a peaceful stay. We do hope to welcome you back in the future. Best wishes, Juan CORBEAU, General Manager

Ok for a short stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

All in all the experience was good for a short stay. What disappointed me is the fact that for the breakfast there was no other bread as toast bread. If you google the hotel you see pictures with different bread rolls, which are also more healthy than toast bread. The choice for the breakfast was very limited, I expected a little bit more.

Dear Guest, Thanks for taking the time to review your stay at our hotel. We are glad to hear that your overall experience at our hotel was suitable for a short stay. Regarding your comments on the breakfast selection, we appreciate your feedback and regret to hear that our breakfast did not meet your expectations. Our continental breakfast buffet aims to cater to a wide variety of tastes, and we are sorry if it seemed limited on this occasion. Please note, as a budget hotel, we strive to provide a balance between quality and value, and we continuously review our offerings based on guest feedback. We are also sorry for any confusion caused by the images online; these are intended to give a general impression of our breakfast offerings, and we will look into updating these to better represent the current selection available. We look forward to welcoming you back. Kindest regards, Juan CORBEAU, General Manager

Booking App Confusing

Customer review rating 2.0/5

Norm H. Solo - Confirmed reviews ALL

I wanted to stay here on Friday 29th April and leave on the 30th April. I went onto the All Accor app. On the first screen, it asks "where do you want to go?" and "when are you leaving?". I put in the date I was leaving, the 30th April, and booked. Afterwards I realised the wording on the app was incorrect and I had booked the day after I had intended. Even though the All Accor app was misleading, the hotel refused to move the booking to the correct date.

Dear Norm, Thank you for taking the time to share your review. We are truly sorry to hear about the confusion caused by the wording in our booking application. While it is regrettable that this led to you paying for an additional night, please rest assured that we value clarity and strive to ensure a seamless booking process for all our guests. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Juan CORBEAU, General Manager

good train connection to central Brussels

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Overall very good accommodation. Good beds, clean rooms and very good receptionists (help, polite and multi-lingual). However, the breakfast could be much improved in its quality.

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you appreciated the good train connection to central Brussels, and it's great to know our beds provided comfort during your stay. Our team, especially our receptionists, strives to offer helpful and multilingual service, so we're thrilled this was a highlight for you. We take note of your comments regarding the breakfast, and although we offer a variety of cold continental options, we understand that there's always room for improvement in selection and quality. Rest assured, we constantly aim to deliver a satisfactory dining experience for our guests. It would be a pleasure to welcome you again. Kindest regards, Juan CORBEAU, General Manager

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Other web-users rate our hotel

  • 579 reviews 6.8/10 Location
  • 953 reviews 4.5/10 Room
  • 773 reviews 8.9/10 Service
  • 16 reviews 9/10 WiFi
  • 575 reviews 3.8/10 Comfort
  • 410 reviews 5.6/10 Cleanliness
  • 394 reviews 4.6/10 Value
  • 358 reviews 4.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.