ibis Sint Niklaas Centrum 3 stars

Customer review rating (ALL Rating) 4.4/5 625 reviews

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ibis Sint Niklaas Centrum - Image 1
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Hemelaerstraat 2, 9100 SINT NIKLAAS, Belgium

Description

Hotel extras

  • Located in the city center

  • Ideally located between Antwerp and Ghent

  • 100% non-smoking rooms

  • Easy access to public transportation

  • Free WiFi

Our accommodation(s)

Hotel location

ibis Sint Niklaas Centrum

Hemelaerstraat 2
9100 SINT NIKLAAS
Belgium

GPS:51.164874, 4.138016

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  625 reviews

TripAdvisor Rating  4.0/5  328 reviews

Good Stay.

Customer review rating 4.0/5

David Couples - Confirmed reviews ALL

Comfortable Hotel Extremely helpful staff centrally place. Only downside parking. Being both disabled it was a long way from the local underground Car Park,. First night difficult to know the nearest area of the Car Park was nearest to the Hotel.

Ales was oke

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Alles was netjes , oke⁰

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that our team's friendliness contributed positively to your experience. At ibis Sint Niklaas Centrum, we take pride in our staff's commitment to service excellence. We appreciate your comment regarding the wardrobe size. While our room amenities are designed to meet the ibis standards for space efficiency, we understand that some guests may have preferences for larger storage options. We will take your feedback into consideration as we strive to improve our guest experience. Your recognition of our cleanliness standards is also greatly appreciated. Our housekeeping team works diligently to ensure that our guests enjoy a clean and comfortable environment during their stay. The entire team looks forward to welcoming you back. Kindest regards, Shana De Cock, Operations Manager

well located, relatively quiet

Customer review rating 5.0/5

Yogi Couples - Confirmed reviews ALL

very accommodating. comfortable. polite staff

Dear Guest, Thank you for sharing your experience. It is gratifying to learn that our central location contributed positively to your stay, allowing you to enjoy the convenience and charm that Sint-Niklaas has to offer. We are also pleased that the tranquility of ibis Sint Niklaas Centrum provided you with a comfortable escape. Our team takes great pride in offering welcoming and courteous service, so your recognition of their politeness and accommodation is very much appreciated. Maintaining a clean environment and delivering excellent value are top priorities for us, and we're glad these aspects stood out to you during your visit. Your satisfaction is a testament to our team's dedication to ensuring a pleasant guest experience. We look forward to welcoming you back soon. Best regards, Shana De Cock, Operations Manager

Exelent

Customer review rating 5.0/5

Boris Solo - Confirmed reviews ALL

Working people is wery profesional and frendly room is clean and nice all things is on high level

Dear Boris, Thank you for this positive review of your stay with us. We are delighted to hear that your Platinum status with ALL – Accor Live Limitless loyalty programme was acknowledged to your satisfaction, and it's wonderful to know that the cleanliness of ibis Sint Niklaas Centrum met your high expectations. Our team strives to maintain professionalism and politeness, and your recognition of their effort is greatly appreciated. We're also thrilled that the welcome drink exceeded your expectations, adding a special touch to your visit. The bar experience is an area we constantly aim to perfect, and your score encourages us to continue our efforts to provide an enjoyable atmosphere for our guests. Regarding the internet connection speed, we truly regret any inconvenience this may have caused you and are looking into ways to enhance this service for a seamless online experience for all our guests. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Shana De Cock, Operations Manager

Embarrassing

Customer review rating 0.5/5

Gabriel K. Solo - Confirmed reviews ALL

I paid for a late checkout and I have the extremely rude lady banging on my door and interrupting my sleep. She didn’t take the time to check on her computer to see that I’d. she woke me up and made me leave the room, after checking and realising that I’d paid for the late checkout she smiled and said ok. She showed a lack of humanity and no remorse and not even an apology. I regularly visit Sint Niklaas and regularly stay in that hotel. Poor service and felt treated like a second class citizen as if I didn’t matter and had no value

Dear Mr Gabriel, Thank you for taking the time to share your review. Your recent experience regarding the late checkout situation has been noted with sincere regret. We hold ourselves to high standards of guest service and it is apparent that in this instance, our performance did not align with your expectations. Rest assured, we consistently strive to provide a welcoming and professional environment for all our guests. We are truly sorry to hear that our staff's conduct fell short of the courtesy and respect we aim to uphold. It is our priority to ensure that every guest feels valued and treated with the utmost consideration. Furthermore, we recognize the importance of our loyalty program members and deeply regret that you felt a lack of recognition during your stay. Our team normally takes great pride in acknowledging the status of ALL – Accor Live Limitless members and it is concerning to learn that we did not meet these standards on your visit. We take all feedback seriously and use it as an opportunity to continuously improve our guest experience. Your comments serve as a valuable resource for our team to review our processes and training. We hope you will come and stay with us again. Best wishes, Debbie DE CLERCK, General Manager

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Other web-users rate our hotel

  • 370 reviews 8.6/10 Location
  • 530 reviews 6.7/10 Room
  • 474 reviews 8.8/10 Service
  • 9 reviews 8/10 WiFi
  • 318 reviews 8/10 Breakfast
  • 228 reviews 8/10 Cleanliness
  • 65 reviews 4.4/10 Amenities
  • 52 reviews 5.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.