Description
Hotel extras
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Contemporary design infused with Vietnamese elements.
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Free WiFi is available throughout the hotel.
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Enjoy the outsanding views from our rooftop bar.
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Enjoy the delectable delicacies at our signature Vietnamese restaurant.
Our accommodation(s)
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Room
Deluxe Room, 1 King Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe Room, Twin Beds
- 3 pers. max
- 27 m² / 290 sq ft
- Bedding 1 x Twin bed(s)
- Views: City View
Room
Grand Deluxe, King Bed, High Floor
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Grand Deluxe, Twin Beds, High Floor
- 3 pers. max
- 27 m² / 290 sq ft
- Bedding 1 x Twin bed(s)
- Views: City View
Room
Executive Room, King Bed, High Floor, Lounge Access
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Executive Room, Twin Beds, High Floor, Lounge Access
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
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Suite
Deluxe Suite, King Bed, Lounge Access
- 3 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s)
- Views: Historic side view
Suite
Presidential Suite, Lounge Access
- 3 pers. max
- 116 m² / 1248 sq ft
- Bedding 1 x King size bed(s)
- Views: Historic side view
Hotel location
Grand Mercure Hanoi
9 Cat Linh, Quoc Tu Giam, Dong Da
10000 HANOI
Vietnam
GPS:21.027828, 105.833532
Access and transport
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HA NOI
Railway station
Access: 100 m / 0.06 mi 1 min walk
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Shuttle
Additional charge
Shuttle scheduled
PHAP VAN
Highway exit
Access: 20 km / 12.43 mi 45 min drive
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Shuttle
Additional charge
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
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LOC-ALLY
The LỘC-Ally All-day Dining restaurant offers guess all day dining service, international cuisine and themed buffet. A vibrant atmosphere, a casual eatery where diners can grab a bite from over-the-world tastes with friends, family, and colleagues.
CÁT VỊ - Signature Restaurant
Our signature restaurant praises up the Asian gastronomy, offering the Vietnamese soul food and Asian fusion dishes, for the ones who loves food from garden to table. All the ingredients are carefully handpicked by our talented chefs.
EXECUTIVE LOUNGE
Indulge yourself in the authentic yet intimate Executive Lounge while experience our exclusive service from private check-in and out, breakfast buffet to evening cocktails and canapés.
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VIVU SKY BAR
The VIVU Rooftop Sky Bar features the outdoor space on the highest floor of Grand Mercure Hanoi, provides intimate yet breathtaking views over the vibrant Hanoi and its hidden treasures.
VĂN's - The Lobby Lounge
VĂN's features wide selection of premium beverages with vibrant atmosphere right in the heart of the hotel. Treat yourself a good cup of coffee or enjoy an "after-work" drink while meeting your friends and business partner at our Lobby Lounge.
Breakfast
Spa
The spa offers traditional Vietnamese massage and a full range of treatments such as reflexology. A steam room and ofuro bath are also available.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 324 m² / 3487.504 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 240
Our guest reviews
ALL Rating
Well located, tastefully design hotel
Customer review rating 5.0/5
Natalie Business - Confirmed reviews ALL
Dear Ms. Jair Lui N., We very much appreciate your comments regarding your stay at Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Phan Guest Experience Manager
the best choice for accor members
Customer review rating 5.0/5
Quang N. Business - Confirmed reviews ALL
Dear Dr. N. Ngoc Quang, We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Phan Guest Experience Manager
Disappointed - Needs better training program
Customer review rating 1.0/5
Steven C. Friends - Confirmed reviews ALL
Dear Mr. Steven Chi C., Thank you for taking the time to tell us about your experience at the Grand Mercure Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hannah Phan Guest Experience Manager
Great friendly and efficient staff
Customer review rating 4.5/5
Gregory Couples - Confirmed reviews ALL
Dear Mr. Gregory Robert J., Thank you very much for spending time to share your experience at Grand Mercure Hanoi! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Phan Guest Experience Manager
Comfortable stay. Helpful and efficient staff
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. Parag B., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Phan Guest Experience Manager
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