Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 896 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
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Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  896 reviews

TripAdvisor Rating  4.0/5  1,869 reviews

Midweek break

TripAdvisor rating 4.0/5

vix360 Couples - TripAdvisor review

The hotel was very pleasant and we found the staff extremely friendly and helpful, we had a couple of minor issues which were dealt with immediately, we felt like nothing was too much trouble. We stayed in the coach house and were very happy with our room which was tidy, spacious and comfortable. Breakfast was the usual buffet and we ate well before leaving for a day of sight seeing for which the hotel was perfectly placed

Hi Vix, Thank you very much for taking time to post your review of your recent experience. Great to see that you found the team to be friendly and helpful. Your room in our coach house met with your expectations and our location was what you wanted for your visit to Oxford. Thank you for choosing to stay with us and hope you would do so again next time you are in the area. Kind regards Jason General Manager

Perfect stay!

Customer review rating 5.0/5

Jackie A. J. Couples - Confirmed reviews ALL

The staff were lovely at reception and we had an upgraded room which was a nice treat. The room itself was clean and tidy with the added benefit of slippers, robes, coffee machine and biscuits. Yes the hotel is a little worn in some areas but nothing that would or should upset your stay. The hotel is in a great location and for the price you really couldn't ask for more. We stayed half board and the evening meal was very good, the food was fresh and again the staff in the dining area were also lovely. Ignore any bad reviews. Book it and make up your own mind. That's exactly what we did and I'd definitely stay again!!

Dear Jackie and J., Thank you for choosing Mercure Oxford Eastgate for your stay, and we're thrilled to hear about your positive experience! We're delighted that you enjoyed our upgraded room, amenities, and dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay at Mercure Oxford Eastgate in the future. Safe travels until then! Best Regards, Mercure Eastgate Hotel

A 4 night stay

TripAdvisor rating 3.0/5

78henricle Couples - TripAdvisor review

Very poor value for the price we paid. Some problems with the room (shower, tub, smaller than expected)

Dear 78henricle, Thank you for choosing us for your four night stay in Oxford. Sorry that you felt you did not receive value for money as we certainly aim to be most competitive for our city centre location. I do hope that the problems encountered were brought to our attention during your stay and if so am sure that they would have ben addressed. Thank you for choosing to stay with us on this occasion. kind regards Jason General Manager

Reunion

Customer review rating 1.5/5

Edward T. Couples - Confirmed reviews ALL

I’ve stayed at the Eastgate several times in the last couple of years, by a distance this was the most disappointing.

Dear Edward, We apologize for the disappointment you experienced during your recent stay at Eastgate. Your feedback is valuable to us, and we're committed to addressing any issues to improve our guests' experience. We appreciate your continued patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.

Excellent

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

It was a great experience

Dear Guest, We're delighted to hear that you had a great experience! Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future. Safe travels!

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Other web-users rate our hotel

  • 681 reviews 8.9/10 Location
  • 869 reviews 6.3/10 Room
  • 694 reviews 8.2/10 Service
  • 19 reviews 4/10 WiFi
  • 356 reviews 6.7/10 Breakfast
  • 249 reviews 5.1/10 Cleanliness
  • 221 reviews 5.4/10 Food
  • 156 reviews 5.3/10 Value

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