Mercure Salisbury White Hart Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 624 reviews

Mercure Salisbury White Hart Hotel - Image 1
Mercure Salisbury White Hart Hotel - Image 2
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Description

Hotel extras

  • Grade II listed Georgian building with original features, locate d in the heart of the city.

  • Car park available chargeable at £7.50 per night

  • Popular venue for all social events up to 120 people

  • The closest hotel to Salisbury Cathedral, and the city centre both just five minutes walk.

  • Pets are welcome chargeable at £10 per night

Our accommodation(s)

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUIRES RESTAURANT

Squires Restaurant serves breakfast daily and is very popular for events for up 110

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  624 reviews

TripAdvisor Rating  4.0/5  1,442 reviews

Certificate of excellence 2024

Great location but poor hotel.

TripAdvisor rating 2.0/5

Claire R Couples - TripAdvisor review

The hotels location was great but I’m afraid that is the only plus for us! For a 4 star hotel and the price we paid we expected a much better standard of accommodation. Very out dated, not very clean and in desperate need of new carpets throughout the hotel as very threadbare. Such a shame as it has great potential.

Excellent regional ho

Customer review rating 5.0/5

Stephen Couples - Confirmed reviews ALL

Once you get outside the big cities, hotel quality can be a bit hit and miss but you need have no worries about fhe Mercure White Hart. A modest hotel in a grand old building, well located in the centre of Salisbury. Excellent team of staff on site. Good quality dinner and breakfast. My Platinum status was recognised with an upgrade to one of the refurbished Privilege rooms, free drink in the bar plus a complimentary 5pm checkout. As noted by the hotel on its page, the stairs may not be suitable for all but that aside I would say this is an excellent little hotel and a great option if you are looking for accommodation in Salisbury.

uSUAL WELCOME

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Our only comment would be that when hotel guests book a meal, it seems a long time to receive it when you have meals in other rooms.

Dear David L., Thank you for your review. We’re so sorry to hear that there was a delay on your meal due to a function, please be assured that this information will be passed to our Management Team to look into further and see where we can improve. We appreciate you highlighting Angela and Robert, we will make sure that they are aware that they have been mentioned as special contributors to your happiness during your visit. We look forward to welcoming you during your next visit. Kind regards, Georgina

Warmest welcome, superb stay

TripAdvisor rating 5.0/5

johndY9133LD TripAdvisor review

Stayed for one night and wished we could have stayed longer. We received the warmest welcome from the loveliest reception staff. They were so friendly and welcoming. Our room was 225 and it was just superb. Everything was spotlessly clean, bright and cheerfully decorated. Our bed was super-king sized and exceptionally comfortable, in fact we agreed it was the comfiest hotel bed we’ve had. The linen was fresh and white as were the soft towels in the lovely modern and clean bathroom, which also had luxury toiletries. Every thought was given to anything you could possibly need, even a sewing kit was provided! Our room included a Nespresso coffee machine and soft drinks in the mini fridge which were most welcome. Overall the room was spacious and extremely comfortable and we slept really well. Our breakfast the following morning was well prepared and presented, served hot and with plenty of choice from cooked food to fresh crusty bread and croissants, yogurt, cereals and fruit. Exceptional value and served in a spacious and clean dining room. We would definitely recommend this hotel if you’re in the area. Salisbury is a lovely place and we were made very welcome by the staff at the Mercure. Thank you for a lovely stay. We highly recommend.

Nice hotel great location

Customer review rating 3.5/5

Stevie B. Solo - Confirmed reviews ALL

Excellent hotel in a perfect location for visiting the main Salisbury attractions. Rooms were larger than average & the bar was well stocked & reasonably priced Even better if... My bathroom could have done with an upgrade or at least a deep clean. Some of the carpets are a bit stained & ropey & I could smell both smoke & vapes in the hotel. Went well Staff were helpful & well-informed, view was good & dogs are welcome.

Dear Stevie B., Thank you for your review. We’re so glad that our central location was convenient for your visit and that you found the bar to be reasonably priced. We apologise for the issue you had with the en-suite bathroom, please be assured that your comments will be forwarded to our Head Housekeeper for further investigation. We thank you for your kind comments about our Team and we look forward to welcoming you again soon. Kind regards, Georgina

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Other web-users rate our hotel

  • 459 reviews 9/10 Location
  • 656 reviews 6.6/10 Room
  • 602 reviews 8.9/10 Service
  • 9 reviews 8.3/10 WiFi
  • 313 reviews 5.4/10 Comfort
  • 235 reviews 7.6/10 Breakfast
  • 224 reviews 3.5/10 Amenities
  • 189 reviews 6.3/10 Cleanliness

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