Mercure Southampton Centre Dolphin Hotel 4 stars

TripAdvisor rating 3.5/5 2,098 reviews
Mercure Southampton Centre Dolphin Hotel
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Room 1

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Hotel extras

  • Grade II listed building with original features

  • Two dedicated meeting rooms accommodating 120 guests

  • Stunning architectural features throughout

  • Central location, ten minutes from shops & cruise terminals

  • Nearby to Southampton train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Southampton Centre Dolphin Hotel

34 - 35 High Street
Southampton
SO14 2HN
southampton
united kingdom

Tel: +442380386460

Fax: (+44)2380/386470

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY LINK BUS :   FREE BUS SOUTHAMPTON STA

  • SOUTHAMPTON COACH STATION :  

  • By plane

    SOUTHAMPTON AIRPORT At 5km / 3.11 miles

  • By boat

    FERRY TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.5km / 0.31 miles

GPS :50.900261, -1.403921

Our accommodations

The hotel's 99 recently refurbished bedrooms offer guests a range of accommodation options including suites, family rooms and enhanced accessibility. All bedrooms are non-smoking and have complimentary WiFi access, flatscreen TV with satellite channels, hair dryer, iron and board, safe, tea and coffee making facilities and direct dial telephone.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room with Two Single Beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Accessible Standard Twin Room with 2 single beds

  • Max. number of persons: 2

Our restaurants and bars

SIGNATURE

Type of cuisine: International

Signature has a contemporary design and feel. The menu will offer a range of dishes to cater for all, using fresh locally sourced ingredients. Breakfast served 6.30 - 9.30 Monday - Friday and 7.30 - 10.30 Saturday, Sundays and Bank Holidays

Lunch

11:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OAK BAR

Photo non contractuelle / Strictly non binding

Modern design serving a wide range of drinks the perfect place to relax and unwind. Lounge menu available every day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Southampton Centre Dolphin Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

5,391 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,098 reviews

Good central location, nice room, good breakfast, very poor shower

Customer review rating 3.9/5

Chris Friends - 21/01/2020 Confirmed reviews ALL

Check in/out was fast and efficient, friendly staff, room was fine but shower was poor in both output and temperature as despite waiting sometime couldn't get the water to run hot even at full temperature at 09:00 on a Sunday morning so don't think I was the last person to use the hot water! Location was ideal for town centre, car park was added bonus & fair value at £5/day but be aware is on a 1st come 1st served basis but there is a large multi storey car park next to it should you miss a space. Not sure if I missed it but directions to car park in advance would be helpful as although there is sign on the front of the hotel had to find a parking space on the street to go back and read it to find that parking is behind the hotel down accessed by a side street. Breakfast was good with lots of choice

well located

Customer review rating 3.9/5

Matu A. Business - 20/01/2020 Confirmed reviews ALL

overall it was a fine experience pros- good location comfortable and clean bed clean bathroom cons room carpet old room cleaning service was not proper - did not clean carpet

Excellent location and good sized rooms

Customer review rating 3.9/5

Mark Friends - 20/01/2020 Confirmed reviews ALL

Stayed with you because we were doing a wine tasting at the hotel. Staff very attentive. Rooms clean. Shame you have to pay for parking but then it was only £5.

Great location

Customer review rating 3.9/5

Tony C. Couples - 20/01/2020 Confirmed reviews ALL

Great location and excellent upgrade. Staff friendly and helpful.

Helpful

Customer review rating 3.9/5

Ian T. Business - 18/01/2020 Confirmed reviews ALL

Reception team were helpful.

Really well positioned hotel.

Customer review rating 3.9/5

Andy Y. Business - 18/01/2020 Confirmed reviews ALL

Having stayed with you on frequent occasions over the last year. And had various rooms it is nice to see that all rooms are of a similar style and comfort.

Miss

Customer review rating 3.9/5

Anonymous Couples - 17/01/2020 Confirmed reviews ALL

Excellent day use room clean and good welcone

Nice hotel, good service and good food

Customer review rating 3.9/5

Marc D. Business - 17/01/2020 Confirmed reviews ALL

The room (137) did leak and sleep was limited due to the water dipping into the bin. Building and maybe the roof needs refreshing. Staff were nice.

leisure

Customer review rating 3.9/5

Kg Couples - 15/01/2020 Confirmed reviews ALL

very good an issue with room resolved - no problem

Great location, excellent staff, building somewhat tired.

TripAdvisor rating 3.5/5

Raymond H Couples - 15/01/2020 TripAdvisor review

Upon arrival we were greeted by a friendly face and an efficient check-in. Located nicely in the center giving easy reach to the Train station, shops and Cruise/Ferry Terminals. The building has excellent character but unfortunately is in urgent need of a complete face-lift although there was evidence of some work being carried on behind the scene in the restaurant. The breakfast was both tasty and a nice display.

Efficient and friendly staff

Customer review rating 3.9/5

Peter P. Couples - 14/01/2020 Confirmed reviews ALL

Very good especially the help Simon in the restaurant gave us in organising a family lunch getogether

Very good staff, nice breakfast and good rooms.

Customer review rating 3.9/5

Ben L. F. Friends - 14/01/2020 Confirmed reviews ALL

Very satisfactory

Customer review rating 3.9/5

E. Couples - 13/01/2020 Confirmed reviews ALL

Easy check in. Friendly staff. Comfortable room.

Clean, central, friendly

Customer review rating 3.9/5

Neil Solo - 13/01/2020 Confirmed reviews ALL

Arrived early and checked straight in. Room was clean although the hotel is a bit tired with rough edges. Its an historic hotel so it has a quirky lay out. Would not hesitate yo stay again

Needs updating

Customer review rating 3.9/5

Milena F. Business - 12/01/2020 Confirmed reviews ALL

Despite the location I didn't expect to see the hotel in an outdated condition. It felt unkept which was a shame. Bathrooms were clean but it looked dingy. I liked how dark the room was which meant I slept well but that's probably the only positive thing I could say. I stayed for dinner which tasted good but again the portions were surprisingly small for what they're charged at. One good thing is that due to the fact I had to leave very early the next day they were able to do me a packed lunch (sadly disappointed that instead of the orange juice I requested I got a bottle of water instead).

Adequate

Customer review rating 3.9/5

Debbie L. Friends - 12/01/2020 Confirmed reviews ALL

Friendly welcome but tired hotel, terrible depressing wall colours and threadbare carpet. The room was awful. For the cost of the Hotel package we was hugely disappointed. Our shower handle did not turn and was nearly scalded, hence no shower which was horrible, heat was not working properly. The bed and pillows were wonderful though. The Restaurant was lovely but freezing cold which was awful. Food was nice and staff were wonderful.

Pre Cruise Stay

Customer review rating 3.9/5

Clive Couples - 12/01/2020 Confirmed reviews ALL

A good overnight stay in the Dolphin. Please provide towel hooks or rails in the bathrooms -- there was nowhere to put our wet towels to dry.

I was satisfied with my stay

Customer review rating 3.9/5

Mrs P. P. Solo - 12/01/2020 Confirmed reviews ALL

Unfortunately my stay was during my husband's stay in Southampton hospital and not at the happiest time of my life

Pre-Cruise One-Nighter

TripAdvisor rating 3.5/5

Explorer300941 Couples - 12/01/2020 TripAdvisor review

A comfortable night's stay before embarking on a cruise ship in Southampton port. The Dolphin has a fair sized car park and is ideally situated five minutes stroll from the city centre shops, restaurants and cinemas. Bedroom décor is plain and simple. Being a historic hotel, the corridors all have some steps to negotiate.

New Years Eve stay

Customer review rating 3.9/5

Minkey Couples - 11/01/2020 Confirmed reviews ALL

We were really pleased with the hotel in general and loved the oldy worldy feel to it, with the immense history surrounding the building and the local area. The whole team of staff were very helpful, polite and nothing was too much trouble for them to see to any of our needs or queries. The double room was very pleasant, spacious and clean and the only down side was the noise from the overhead filtration system above our roof!! However, this would not put us off coming back, we would just choose a different room!! ;)

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