Mercure Southampton Centre Dolphin Hotel 4 stars

Name: Mercure Southampton Centre Dolphin Hotel
Address: SOUTHAMPTON, SO14 2HN, UNITED KINGDOM
Telephone: (+44)2380/386460
Rating: 3.9

Customer review rating 3.9/5 5,509 reviews

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Mercure Southampton Centre Dolphin Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Southampton Centre Dolphin Hotel has stood in the heart of the city for over 500 years. The Grade II listed building has recently completed a £4 million redevelopment programme, combining classic features with modern convenience. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. This hotel also boasts two meeting rooms for conferences and wedding receptions for up to 120 guests.

Guests are invited to Signature, a contemporary restaurant where they can enjoy a meal prepared using seasonal ingredients. Those looking to unwind after a busy day are welcome to visit the Nelson's Bar for a refreshing drink in a comfortable environment. Within walking distance of the main shopping areas, historic harbour, Sea City museum, parks and city walls, it's ideal for sightseeing. Further afield, attractions such as Beaulieu, the New Forest, and Marwell Wildlife Park are only a short drive away.

Mercure Southampton Centre Hotel is a Grade II listed building located in the heart of the city, it is the perfect choice for business or pleasure.

Hotel extras

Grade II listed building with original features
Two dedicated meeting rooms accommodating 120 guests
Stunning architectural features throughout
Central location, ten minutes from shops & cruise terminals
Nearby to Southampton train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / Ironing

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

2 meeting room(s)
Copy/print service available

Hotel location

Mercure Southampton Centre Dolphin Hotel

34 - 35 High Street
Southampton
SO14 2HN
southampton
united kingdom

Tel: +442380386460

Fax: (+44)2380/386470

Contact email :

Check-in from 14h00

Check out up to 12h00

CITY LINK BUS : FREE BUS SOUTHAMPTON STA
SOUTHAMPTON COACH STATION :

By plane
SOUTHAMPTON AIRPORT At 5km / 3.11 miles
By boat
FERRY TERMINAL At 0.5km / 0.31 miles
By train
SOUTHAMPTON CENTRAL At 0.5km / 0.31 miles

GPS :50.900261, -1.403921

Our accommodations

The hotel's 99 recently refurbished bedrooms offer guests a range of accommodation options including suites, family rooms and enhanced accessibility. All bedrooms are non-smoking and have complimentary WiFi access, flatscreen TV with satellite channels, hair dryer, iron and board, safe, tea and coffee making facilities and direct dial telephone.

Standard Room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Standard Room with Two Single Beds

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Standard Room with 1 double bed and sofa

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Bathroom products
Iron(...)

Privilege Room with 1 Double Bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Accessible Standard Twin Room with 2 single beds

Accessible room

Max. number of persons: 2

Rooms

Our restaurants and bars

SIGNATURE

Type of cuisine: International

Signature has a contemporary design and feel. The menu will offer a range of dishes to cater for all, using fresh locally sourced ingredients. Breakfast served 6.30 - 9.30 Monday - Friday and 7.30 - 10.30 Saturday, Sundays and Bank Holidays

Lunch

11:00 - 18:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:30 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

OAK BAR

Modern design serving a wide range of drinks the perfect place to relax and unwind. Lounge menu available every day.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 120 m²
Maximum capacity: 120 people
Maximum banquet capacity: 100 people

Find out more

Great location

Paul C. Business - 31/03/2020 Confirmed reviews ALL

Last minute booking, staff very helpful

Amazing staff working under difficult conditions

Charlene Business - 28/03/2020 Confirmed reviews ALL

The girls behind the main desk were helpful and very polite. They dealt with our booking in a very professional manor during this very difficult time. They let us know where we could get food etc which was very helpful.

Poor rooms

Martin S. Business - 26/03/2020 Confirmed reviews ALL

As I have stayed many times and get my staff to stay in the hotel, I appear to stay in some poor rooms and as I have been in the new block on occasions this is a better experience Breakfast is no longer buffet style and looks like hotel in decline

Dear Mr s., Thank you for taking the time in sharing your experiences. I apologise this stay was some what different from your previous experiences, due to the government lock down the hotel is unable to serve a full breakfast as the restaurant and bar are not to be opened and we are currently only open for key workers. I do hope upon your next visit we will all be back up and running. Kind regards, Lauren Sutton, Hotel Manager

Fantastic location and friendly staff

As Business - 26/03/2020 Confirmed reviews ALL

Good service, friendly staff, clean room with amenities. Enjoyed the stay as always. The hotel is very well located with loads of options for dining.

Room was dated, noisy, and small

Anonymous Solo - 24/03/2020 Confirmed reviews ALL

was basic and would have been ok except for the fact the room was next to the stairs and opposite a function room, and had no sound proofing so was noisy all through the night and early in the morning.

very happy

George H. Couples - 23/03/2020 Confirmed reviews ALL

good room, good staff.

Perfect location. Friendly staff

Lynne Couples - 23/03/2020 Confirmed reviews ALL

Clean, tidy and perfect location for us. Room was spacious.bed very comfy. Breakfast delicious. All staff friendly and smiley. I would stay again.

it was a short stay the hotel it self was well located in the area

Liz S. Solo - 22/03/2020 Confirmed reviews ALL

i was staying a short one due to a concert i was attending the staff was friendly and welcoming the hotel it self was really nice inside very posh. the actually hotel name outside wasn't really clear it definely need to be re done to brighten it so it visible for customers. my hotel room was cosy the only snag i have is about hardly any hot water i know the showers were eco free but i like hot showers and there was bearly any.

well located

James M. Solo - 20/03/2020 Confirmed reviews ALL

good

Excellent hotel for cruisers

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Have stayed many times before cruising and have enjoyed the hotel, reasonably comfortable rooms and good food

Good stay

Mike C. Solo - 18/03/2020 Confirmed reviews ALL

Very professional reception staff And breakfast staff All in all a very pleasant stay

Lovely stay

Jeanette Couples - 17/03/2020 Confirmed reviews ALL

Very friendly staff, nice clean room and great location. Woukd definately stay here again.

Great Stay

Richad Business - 17/03/2020 Confirmed reviews ALL

Much better stay than on a previous visit

Well located

Anonymous Friends - 17/03/2020 Confirmed reviews ALL

Staff friendly, clean rooms, would stay again

Radu Business - 15/03/2020 Confirmed reviews ALL

Second time in this hotel and likely last. First time was ok and thought the little quirks were just that. Alas, this time it was worse. While I specifically asked for a quiet room (booked many weeks in advance), I get the room right next to the elevator! How can anyone think that's quite, beats me. The only other available room was "by the lane", which was deemed to be worse, so no choice left. As expected, it was noisy, with the elevator bing and voice all the time, the hard steps, bags, and the commotion usually taking place around the elevator. Room was actually more of a junior suite and had the bed been placed in the second room, it would've been likely very quiet. Unfortunately, it was right next to the (very thin) entrance door and a few meters only from the elevator noise. Furthermore, the bathroom window was open by about 3 inches. I advised the front desk after the first night, nothing was done. Otherwise the breakfast is good and sleep quality could be good, if one could get some decent sleep.

A hotel that desperately needs up dating

Colin E. Business - 15/03/2020 Confirmed reviews ALL

Friendly staff, comfortable bed and plenty of parking. The hotel is so desperate of updating inside and out, I personally would not stay here again until it has been updated

Good stay

Joanne Friends - 15/03/2020 Confirmed reviews ALL

Greeted by a lovely friendly receptionist, our room was ready straight away. Great location, nice clean room.

Friendly and comfortable

Plerne Solo - 14/03/2020 Confirmed reviews ALL

A very welcoming hotel. Comfortable bed and a nice room. Breakfast was really good, served in a nice environment. Relaxing and friendly.

Disappointing

ra25661 Business - 11/03/2020 TripAdvisor review

Fabulous stay

Chris R. Friends - 10/03/2020 Confirmed reviews ALL

I have to say that our stay at this hotel was exceptional ! From when we entered the hotel to a warm welcome to the wow factor of our room even to when we left our case with you while finishing off our trip before leaving the staff and facilities were wonderful.

Dear Christopher R., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind Regards Lauren Sutton, Hotel Manager

Our most recent 20 reviews

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