Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.3/5 1,195 reviews

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Novotel Dubai Al Barsha - Image 1
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Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1, POB 450011 DUBAI, United Arab Emirates

Description

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

Our accommodation(s)

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Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Telephone
Fax +971 4 304 9100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,195 reviews

TripAdvisor Rating  4.5/5  4,204 reviews

Extorted by hotel with no options

TripAdvisor rating 1.0/5

Josh O TripAdvisor review

Beware. Had booked a stay the day after the storms and the hotel management was chaos. After spending 10 hours from Dubai airport to the hotel I was informed that I had been given a free upgrade - the room I was given had a broken toilet, broken TV and broken phone (I wonder if they decided to sell my room and give me the faulty one instead). The hotel was completely blocked off from leaving with no transport available and the hotel thought this was a good opportunity to extort their guests for 5x the standard room rate. I attempted to discuss with management in case this was an automated pricing mistake - alas to no avail. In summary- the hotel is run down, poorly managed and they will take any opportunity to extort their guests in times where you would expect them to want to take care of their guests.

Totally disappointing

TripAdvisor rating 1.0/5

Adrianwaller TripAdvisor review

I booked a room at this hotel for 4 nights arriving at 0700 approx on the first morning, I had notified the hotel of this to ensure that I could catch up on sleep since I had travelled in on an overnight flight. Well, what a disastrous check-in experience. It would appear that they had given my room away in spite of me advising them of a late arrival. after a protracted check in The only room was a smoking room and I am a non-smoker, which I refused, They eventually found me a room and tried to compensate me with a broken coffee machine and an empty minibar..very nice touch. The room itself was nothing short of filthy, The staff at the reception was uninterested stating that there was nothing else. I wouldn't stay here again even if paid to do so.

Novotel and travel saga

TripAdvisor rating 5.0/5

Shivam U TripAdvisor review

It was an amazing stay at novotel hotel. Their rooms are very neat and clean and front office staff is very friendly and accommodating. Also i would like to thanks mr. Hardik from travel saga tourism that their service was outstanding and also help us to know about dubai

Perfect hotel

TripAdvisor rating 5.0/5

Voyager00770201570 TripAdvisor review

I am so happy to stay here thank team again and again for make my stay cool everything was superb it was really very nice stay my room was big size and washroom was very clean I would like to mention all staff for them service I will come back soon to stay here again

Never stay at this hotel

TripAdvisor rating 1.0/5

xxahmadxx Business - TripAdvisor review

Very bad . As I reported the front desk twice . That the room is not clean . I respected that they sent an apology email for the case . However . The room is not clean . Moreover, at the 3rd day the hotel called me and asked my to empty the room . As I told them that my reservation is for 4 nights not 3 nights . Finally the employees tries to take advantage of the situation which happened in dubai because of floods .

Dear Guest, We are deeply sorry to hear about your negative experience during your stay at our hotel. We apologize for the cleanliness issues you encountered in your room and for the inconvenience caused by the misunderstanding regarding the length of your reservation. Your feedback about the lack of cleanliness and the communication mishap is concerning, and we will address these issues with our team to ensure such incidents are not repeated. We regret that your stay did not meet your expectations, and we appreciate you bringing these matters to our attention. Rest assured that we will investigate the situation further and take appropriate actions to prevent similar occurrences in the future. Thank you for sharing your concerns with us, and we hope to have the opportunity to make it right and provide you with a more positive experience should you reconsider staying with us. Sincerely, Alina Zapopadko Hotel Manager

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Other web-users rate our hotel

  • 1,189 reviews 9.7/10 Location
  • 1,720 reviews 7.1/10 Room
  • 3,208 reviews 9.3/10 Service
  • 29 reviews 7.7/10 WiFi
  • 859 reviews 6.6/10 Cleanliness
  • 532 reviews 5.9/10 Comfort
  • 492 reviews 7.4/10 Breakfast
  • 98 reviews 9.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.