Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 449 reviews

Best price
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Mercure Surabaya Grand Mirama - Image 1
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Jl Raya Darmo 68 - 78, 60264 SURABAYA, Indonesia

Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Telephone
Fax +62 31 5678383

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  449 reviews

TripAdvisor Rating  4.5/5  2,053 reviews

Great hotel for family staycation

TripAdvisor rating 4.0/5

Lailatul F TripAdvisor review

Clean hotel near the city centre, the swimingpool is clean and the ambience was good to make kids comfortanble when swimming. The food was delicious.

Great stay

TripAdvisor rating 5.0/5

dannatalia TripAdvisor review

I have great experience staying in mercure hotel grand mirama, great food, great staff. Location is perfect. Very good food and coffee. Definitely will stay in this hotel when i go back to Surabaya. Thank you Mercure Hotel Grand Mirama Surabaya.

Dear Daniarn2024, Warmest Greetings from Mercure Surabaya Grand Mirama Thank you for sharing the details of your recent stay at Mercure Surabaya Grand Mirama. It is such a pleasure to hear that you're satisfied with the overall services and facilities at our Hotel. One of our goals is to receive a genuine review from a true traveler like you. Again, thank you for this beautiful feedback. We are looking forward to having you back in the hotel. Until then stay safe and take care. Warmest regards, Sugito Adhi General Manager

The experience

TripAdvisor rating 5.0/5

Lutfiyah Rahma P TripAdvisor review

Bed are kinda nice... But the food tho.. rooms are nice, kinda have cool ambience and the restaurant too, but the food is yeah~

Dear Lutfiyahrahmap, Salam Hangat Dari Mercure Surabaya Grand Mirama Terima kasih telah memilih Hotel Mercure Surabaya Grand Mirama sebagai tempat menginap selama kunjungan anda di surabaya. Merupakan sebuah kehormatan bagi kami untuk menerima ulasan positif dari Anda mengenai kualitas pelayanan kami. Saran dan masukan dari Anda adalah dorongan bagi kami untuk senantiasa memberikan pelayanan yang terbaik kepada pelanggan kami. Tetap jaga kesehatan dan kami akan selalu menunggu kehadiran Anda kembali di Mercure Surabaya Grand Mirama. Salam Hangat, Sugito Adhi General Manager

Overall good

TripAdvisor rating 5.0/5

Companion18729090367 TripAdvisor review

Overall the service was very good, the room is clean, i try 4 Restaurant here. Almost all of the have a good quality of food. The place very comfortable. I suggest to all of my followers to come and try mercure. Will be back here next year. See you soon

Dear Companion18729090367, Salam Hangat Dari Mercure Surabaya Grand Mirama Terima kasih telah memilih Hotel Mercure Surabaya Grand Mirama sebagai tempat menginap selama kunjungan anda di surabaya. Merupakan sebuah kehormatan bagi kami untuk menerima ulasan positif dari Anda mengenai kualitas pelayanan kami. Saran dan masukan dari Anda adalah dorongan bagi kami untuk senantiasa memberikan pelayanan yang terbaik kepada pelanggan kami. Tetap jaga kesehatan dan kami akan selalu menunggu kehadiran Anda kembali di Mercure Surabaya Grand Mirama. Salam Hangat, Sugito Adhi General Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We enjoyed to stay at Mercure, the staff so kindly, the food is very tasty, and the room so gorgeous. But the floor at my room little bit dirty, cause I found some trash.

Dear Ahmad F., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

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Other web-users rate our hotel

  • 98 reviews 8.5/10 Location
  • 359 reviews 8/10 Room
  • 630 reviews 9.3/10 Service
  • 9 reviews 7.4/10 WiFi
  • 401 reviews 9.1/10 Food
  • 204 reviews 8.6/10 Cleanliness
  • 148 reviews 8.7/10 Breakfast
  • 88 reviews 6.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.