Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,329 reviews

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Novotel Cardiff Centre - Image 1
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Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone
Fax +44 29 2048 1491

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,329 reviews

TripAdvisor Rating  4.0/5  2,936 reviews

Certificate of excellence 2024

Caring staff

TripAdvisor rating 5.0/5

J D TripAdvisor review

I was a member here a few years ago with the leisure club but decided to pop into the restaurant one night I was very shocked to see some of the old staff like Katia & Ant in the bar and Sofie it was a nice atmosphere with caring staff I’ll be coming back a lot more

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good location,

Dear Debi B., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate our location here in Cardiff just as much as you do. We hope you’ll stop by again soon when you’re in the City. Sincerely, Megan Evans. Multi-Site Team Leader.

Good stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

A comfortable and well-priced stay in a hotel in a good location with friendly staff and the added bonus of a pool.

Dear Susan R., Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Novotel Cardiff Centre. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Sincerely, Megan Evans, Multi-Site Team Leader.

Good stay

Customer review rating 4.5/5

Precious Families - Confirmed reviews ALL

Had a good stay, location is close to city centre. The room was clean, no complaints. The breakfast was really good.

Dear Dorcas Precious G., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Megan Evans. Multi-Site Team Leader.

Great facilities, good location, friendly helpful staff.

Customer review rating 4.5/5

Emma Solo - Confirmed reviews ALL

I really enjoyed my stay, the hotel has great facilities l especially loved using the swimming pool. The breakfast was very good, I always look forward to the breakfast at a Novotel it’s a real treat. The building was very pleasant, and it was centrally located and very handy for the train station. Lastly the staff were very helpful, pleasant and cheerful which gives a good first impression and makes all the difference.

Dear Emma, Thank you for your kind words about your recent stay at Novotel Cardiff Centre. We are delighted to hear that you enjoyed our great facilities, convenient location, and the friendly and helpful staff. We are glad you had a pleasant experience with us and that you particularly enjoyed using the swimming pool and our breakfast offerings. Your feedback is truly appreciated, and we hope to welcome you back soon. Thanking You, Trevor Fernandes Assistant General Manager.

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Other web-users rate our hotel

  • 830 reviews 9.1/10 Location
  • 1,638 reviews 5.4/10 Room
  • 1,560 reviews 8.6/10 Service
  • 14 reviews 5.4/10 WiFi
  • 833 reviews 5.4/10 Comfort
  • 719 reviews 5/10 Cleanliness
  • 624 reviews 8.3/10 Pool
  • 611 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.