ibis Rouen Centre Champ-de-Mars 3 stars

Customer review rating (ALL Rating) 4.4/5 1,291 reviews

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ibis Rouen Centre Champ-de-Mars - Image 1
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12 Avenue Aristide Briand, 76000 ROUEN, France

Description

Hotel extras

  • Ideally located in the historic center, 10 minutes' walk from the cathedral

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Dining offer: snack or regular menu including 12 dishes cooked on site

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

Our accommodation(s)

Hotel location

ibis Rouen Centre Champ-de-Mars

12 Avenue Aristide Briand
76000 ROUEN
France

GPS:49.435886, 1.102766

Telephone
Fax +33 2 35 08 60 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,291 reviews

TripAdvisor Rating  4.0/5  1,118 reviews

Certificate of excellence 2023

Standard Ibis, above Ibis standard for accessibility, let down by poor location

TripAdvisor rating 3.0/5

R0bW84 TripAdvisor review

OK - standard Ibis. So, really good breakfast, with lots of fresh foods to choose from. Better than normal Ibis standard accessible room, with good, spacious rooms, good grab rails around toilet and shower, fold-down shower seat fixed to the wall, and full-length mirror in room at appropriate level for someone in a wheelchair. No mattress protector, though... Location-wise, not a problem if you have a car (and the hotel has their own parking), but not good if you don't. Quite a walk into the town centre, and the pavements get quite a bad in places around (narrow, big drops, crossings with no dropped kerbs - ass a wheelchair user, I couldn't have made it into town under my own steam).

Good location

Customer review rating 4.0/5

Pc Couples - Confirmed reviews ALL

Everything was fine, close to main route and walkable to the centre of Rouen

Dear PAUL C., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Next time if you need a kettle , ask us to the Reception and we will provide you one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice hotel close to the center of town

Customer review rating 4.0/5

Kobi Families - Confirmed reviews ALL

The hotel was great. We enjoyed our stay very much. The rooms were nice breakfast was good.

Dear JACOB L., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry for the elevator and the inconvenience .It works again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The bathroom, especially the shower was in laborious state.

Customer review rating 2.5/5

Anne P. F. Business - Confirmed reviews ALL

I was not satisfied because the bathroom was not meeting IBIS quality standards. First, there was mould in the shower, which is bad for my health. Second, it has to be repainted. Then, there were cobwebs on the ceiling. Given the price of the room, I think the bathroom should be healthy.

Chère Madame PELISSE F., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Rouen Centre Champ-de-Mars. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous allons de suite prendre les mesures nécessaires pour remédier aux problèmes liés à l'état de la salle de bain que vous avez utilisée lors de votre séjour. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame en l’expression de nos sentiments les meilleurs.

Great stay as ever

Customer review rating 4.5/5

Nick Couples - Confirmed reviews ALL

Stayed overnight en route to the Loire valley with my wife. The hotel is very well located with secure and cheap parking. The rooms are comfortable and the whole hotel is clean. The staff were friendly and helpful as ever.

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Other web-users rate our hotel

  • 888 reviews 8.3/10 Location
  • 1,003 reviews 6.6/10 Room
  • 1,108 reviews 9.4/10 Service
  • 16 reviews 7.3/10 WiFi
  • 646 reviews 8.8/10 Breakfast
  • 347 reviews 6.9/10 Cleanliness
  • 17 reviews 8.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.