Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,748 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,748 reviews

TripAdvisor Rating  4.5/5  3,810 reviews

Certificate of excellence 2024

Not a good nights sleep

TripAdvisor rating 2.0/5

Laurie H TripAdvisor review

Rooms are stifling hot, even in May. Air conditioning was supposedly repaired but wouldn’t turn on after turning it off when leaving room. Construction on the building outside of the room begins at 6:45am. Drilling, banging and other loud noises. Staff are great, especially at the lounge bar. Very clean. But we didn’t sleep well any of the four nights we we were there due to room temperature and construction.

Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations during your recent stay at Sofitel Legend The Grand Amsterdam. Our aim is to deliver five-star service to our guests throughout their stay. We appreciate your feedback once again, however as we would like to learn from it to improve ourselves where needed, may we kindly ask you to contact our Guest Relations department to discuss your feedback in greater detail. We value your feedback and hope to have the chance to regain your trust and welcome you back to The Grand for a better stay in Amsterdam.

Amazing Hotel

Customer review rating 5.0/5

Angelika Business - Confirmed reviews ALL

Amsterdam is so beautiful, it was a pity we did not spend more time inside the Hotel because it was fantastic!

Dear Ms K., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Good stay - great location

Customer review rating 4.0/5

Russ S. Couples - Confirmed reviews ALL

We enjoyed our stay here. The staff were extremely friendly and helpful. Rooms were good size and comfortable.

Beautiful and staff exceptional

Customer review rating 5.0/5

Peggy H. Friends - Confirmed reviews ALL

The hotel was beautiful and the staff was so helpful and attentive to any needs. Wonderful afternoon tea, great little bar for a night cap. Just can't say enough how great the stay was.

Dear Ms H., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Fabulous hotel

Customer review rating 5.0/5

Terry P. Business - Confirmed reviews ALL

Sofitel Grand is one of the most luxurious hotels I’ve stayed in, anywhere. From the moment you walk into the splendid courtyard and reception - through to the extremely large and infinitely comfortable rooms - every need is attended to. The staff are exceptional and attentive and nothing is too much trouble. A beautiful hotel that makes you feel pampered.

Dear Ms P., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

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Other web-users rate our hotel

  • 690 reviews 9.5/10 Location
  • 910 reviews 8.2/10 Room
  • 1,503 reviews 9.2/10 Service
  • 8 reviews 4.3/10 WiFi
  • 400 reviews 8.1/10 Comfort
  • 386 reviews 9/10 Breakfast
  • 355 reviews 7.9/10 Food
  • 335 reviews 9.1/10 Vibe

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