hotelF1 Metz Centre Devant les Ponts

Customer review rating (ALL Rating) 3.4/5 246 reviews

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Description

Our accommodation(s)

Hotel location

hotelF1 Metz Centre Devant les Ponts

9 Rue Périgot
57050 METZ
France

GPS:49.129227, 6.161357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.4/5  246 reviews

TripAdvisor Rating  2.0/5  86 reviews

Brud smród i ubóstwo

Customer review rating 0.5/5

Tomasz Business - Confirmed reviews ALL

Hotel very dirty toilet didnt clean shower didnt clean

I appreciated fuis expérience

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

3 days during which the staff have been nice and available

Terrible experience

Customer review rating 0.5/5

Wouter Families - Confirmed reviews ALL

Check in machine printed ticket with room number and code of a room that was already occupied by other guests. Nobody at the reception and had to book another room with my creditcard. Next morning reception guy said that money back is no option. He promised to send a voucher but didn't do this. Terrible customer service, an absolute disgrace. Shame on you Accor!

Worst experience ever

TripAdvisor rating 1.0/5

Anne Birkefeldt T TripAdvisor review

This is by far the worst hotel experience I have ever had. This incident occurred in October 2020. We arrived late at night and got our rooms (numbers and codes) When we went to our rooms it smelled like someone was smoking weed. We had booked three rooms for the night. One could not open with the code we got, one could not lock the door and one was already occupied. I went to the front desk to get it sorted out, but the person who checked us in had left for the night. So without ever having used the rooms we left the ‘hotel’. I wrote a complaint and asked for our money back. It was a matter of €120. It took 20 mails over a period of 2 years before I finally got a refund.

nice location

Customer review rating 4.0/5

B. D. Families - Confirmed reviews ALL

good security with the gate that closes at night.

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Other web-users rate our hotel

  • 121 reviews 7.3/10 Location
  • 309 reviews 4.6/10 Room
  • 208 reviews 6.9/10 Service
  • 5 reviews 6.5/10 WiFi
  • 200 reviews 3.8/10 Cleanliness
  • 84 reviews 8/10 Value
  • 48 reviews 2.7/10 Amenities
  • 45 reviews 4.2/10 Breakfast

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