Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 7,646 reviews

Best price
guarantee
Mercure Sydney - Image 1
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818-820 George Street, New South Wales, 2000 SYDNEY, Australia

Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Telephone
Fax +61 2 9217 6888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Dining service is available at Eve's Bar and/or Room Service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,646 reviews

TripAdvisor Rating  4.0/5  5,812 reviews

Room heating not effective.

Customer review rating 0.5/5

Mark O. Business - Confirmed reviews ALL

Room cold. Emailed requested refund no response.

Excellent location

Customer review rating 5.0/5

Bruce Couples - Confirmed reviews ALL

Nice room and great breakfast

Consistently competent

Customer review rating 4.5/5

Geoff P. Solo - Confirmed reviews ALL

After not having visited Sydney in over 10 years, it's good to know that the Mercure can be relied on to deliver a consistently seamless accommodation experience. From check-in to exit everything worked very well. Super friendly front desk staff (at all hours of the day!), clean, tidy and comfortable room along with a very acceptable breakfast buffet mean that I will choose this property for any subsequent visit to Sydney.

Well located

Customer review rating 4.5/5

Patricia H. Families - Confirmed reviews ALL

Found the room to be very clean

Was locked out of my room. Also over charged

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Submitted a price guarantee request two weeks before arriving. Never received a response. Got to the hotel and they gave me a "special email" that would directly respond. 1 week later Still no response. They charged me a higher rate than their price guarantee. My door was also locked to the point they had to get lock smith to open/close my door. I am reconsidering any future travel with Accor because of this

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Other web-users rate our hotel

  • 3,841 reviews 9.5/10 Location
  • 5,167 reviews 6.8/10 Room
  • 4,519 reviews 8/10 Service
  • 84 reviews 6.7/10 WiFi
  • 2,293 reviews 5.7/10 Cleanliness
  • 2,080 reviews 5.3/10 Comfort
  • 1,491 reviews 8.1/10 Breakfast
  • 1,142 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.