Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,883 reviews

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Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
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25 Collins Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Telephone
Fax +61 3 9650 4261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,883 reviews

TripAdvisor Rating  4.5/5  6,395 reviews

Certificate of excellence 2024

Excellent hotel

TripAdvisor rating 5.0/5

Itthi K Couples - TripAdvisor review

The room is amazing! Located in a middle of CBD As ALL gold member Welcome amenity are provided No upgrade ( understandable ), Anyway the room I got is good enough Drink voucher are provided Very tasty small chocolate gave while check in Fast check in and easy check out I love pillow menu even some are not available on that time, As an asian we love to have bolster 😂

Fantastic location

Customer review rating 5.0/5

Andrew Couples - Confirmed reviews ALL

Friendly and very accommodating

Dear Andrew , We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Birthday Bliss!

Customer review rating 5.0/5

Paula K. P. Couples - Confirmed reviews ALL

We had a wonderful couple of days at the Sofitel on Collins … everything from Check in to check out was just beautiful. We’ve stayed many times and eaten at the restaurant and it never disappoints. This was the first time at The Club which we loved! Breakfast, Afternoon tea and pre dinner drinks fabulous! Mixologists at the Atrium Bar fantastic too. Jessie was so knowledgeable and fun! To top it off a bottle of birthday bubbles to welcome us in the room on ice was such a very special touch! Thankyou 💖

Dear Paula, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Jesse as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Exceptional holiday experience

Customer review rating 4.5/5

Deena C. Couples - Confirmed reviews ALL

Another fabulous stay. Easy and efficient check in. Beautiful room and attentive service. We love staying at this location.

Dear Deena, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Fantastic Hotel!

Customer review rating 5.0/5

Eugene Families - Confirmed reviews ALL

The Sofitel was an amazing experience all round! The service levels by all staff was very professional and delivered with excellent customer service skills . The staff delivering room service at even 1am for the family were still smiling and happy to serve and even offered to bring us an extra chair. The restaurant had a great atmosphere and wow excellent quality menu delivered by knowledgeable and caring staff even at the front desk. The reception folk were very welcoming , friendly and very enthusiastically advised to contact them if we needed anything ! Overall a great hotel with high quality food and excellent customer service ! ⭐️⭐️⭐️⭐️⭐️

Dear Eugene, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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Other web-users rate our hotel

  • 1,126 reviews 9.7/10 Location
  • 2,903 reviews 8.6/10 Room
  • 3,537 reviews 9.2/10 Service
  • 14 reviews 7.4/10 WiFi
  • 816 reviews 7.6/10 Comfort
  • 751 reviews 8.2/10 Vibe
  • 746 reviews 7.1/10 Food
  • 728 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.