ibis Hamburg Alster Centrum 2 stars

Customer review rating (ALL Rating) 4.3/5 2,363 reviews

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ibis Hamburg Alster Centrum - Image 1
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Holzdamm 4-12 + 16, 20099 HAMBURG, Germany

Description

Hotel extras

  • Central location, modern rooms and a delicious breakfast buffet

  • 5-minute walk to the main train station

  • Directly on the River Alster

  • Right in the center

  • 24-hour reception desk

Our accommodation(s)

Hotel location

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Telephone
Fax +49 40 24829999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE BAR

Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,363 reviews

TripAdvisor Rating  4.0/5  1,571 reviews

Good location

Customer review rating 2.5/5

Lone L. J. Friends - Confirmed reviews ALL

Staff not very friendly at check in. Otherwise ok

Dear Lone, thank you for sharing your feedback. We are pleased to hear that you found our location convenient. We are sorry to learn about your experience with our staff during check-in; this does not reflect our usual standards of service. Your comments will be shared with the team for necessary improvements. We hope you give us another chance to provide you with a more positive experience. Yours sincerely, Ihr Team ibis Hamburg Alster Centrum

business trip

Customer review rating 3.5/5

Cb Business - Confirmed reviews ALL

it would be great to respect nature and not exchange towels every day although not on the floor. Please respect what you announce.

Good Morning, thank you for sharing your feedback from your recent business trip. We appreciate your suggestion regarding towel usage and sustainability. At ibis Hamburg Alster Centrum, we strive to balance guest comfort with environmental responsibility. Rest assured, we will review our practices to ensure they align with our commitment to sustainability. Your input is valuable to us. Looking forward to welcoming you back soon. Ihr Team ibis Hamburg Alster Centrum

Good location

Customer review rating 4.0/5

Nigel H. Friends - Confirmed reviews ALL

The hotel is easy to find from the Central Station about seven minutes walk away. My room was well equipped quiet and big enough for one person. The bed was comfortable. Would be a squeeze for two people. Although there is only one lift that didn't cause any problems.

Great Location , clean and silent rooms , friendly staff

Customer review rating 4.5/5

Elisa S. Business - Confirmed reviews ALL

All perfect !

Dear Elisa, Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed our great location, clean and quiet rooms, as well as our friendly staff. It is always a pleasure to know that our guests had a perfect stay with us. We look forward to welcoming you back on your next visit to Hamburg. Your Team ibis Hamburg Alster Centrum

Well located, nice staff, clean

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Only issue was that the train tracks where on our side of the building, so it was rather loud and we had the choice of a warm and sticky room or a noisy one. But then, if you book a hotel near the station, you often get trains. Just our luck that the weather was so warm.

Dear Guest, thank you for sharing your feedback. We are delighted to hear that you found our hotel well-located with nice staff and clean facilities. We apologize for the inconvenience caused by the noise from the train tracks. As you rightly mentioned, being close to the station sometimes comes with such disturbances. We appreciate your understanding and hope to welcome you back in more favorable weather conditions. Your Team ibis Hamburg Alster Centrum

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Other web-users rate our hotel

  • 1,809 reviews 9.3/10 Location
  • 1,813 reviews 5.8/10 Room
  • 1,511 reviews 8.7/10 Service
  • 29 reviews 7.7/10 WiFi
  • 1,206 reviews 9.1/10 Breakfast
  • 691 reviews 6.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.