Novotel Milano Linate Aeroporto 4 stars

Customer review rating (ALL Rating) 4.2/5 1,177 reviews

Best price
guarantee
Novotel Milano Linate Aeroporto - Image 1
Novotel Milano Linate Aeroporto - Image 2
Novotel Milano Linate Aeroporto - Image 3
Novotel Milano Linate Aeroporto - Image 4
Via Mecenate 121, 20138 MILANO, Italy

Description

Hotel extras

  • 4km from Linate airport, with shuttle and parking; near Tangenziale Est

  • Connected by public transport: tram 27 to the center and Rogoredo Station

  • Top Mediterranean cuisine with updated proposals; family and pet friendly

  • Large business center and garden for meetings and events; rich buffet

  • Breakfast with homemade products, summer swimming pool, fitness center

Our accommodation(s)

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 MILANO
Italy

GPS:45.447655, 9.256846

Telephone
Fax +39 02 5801 1086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

N RESTAURANT

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,177 reviews

TripAdvisor Rating  3.5/5  2,199 reviews

Not worth it

TripAdvisor rating 1.0/5

Vilho V TripAdvisor review

Probably the worst hotel I've been in. Firstly we made the booking long time ago and had the confirmation email so we thought everything was fine since there were no signs of anything being wrong. When we arrived at the hotel about 2am we went up to the front desk and the gentleman there was very rude to us and at first spoke to us in a blaming manner. He told us that our room was cancelled and when we asked why he said because some info was missing and smth about credit cards his english wasnt great so we were left really confused and because there was NO COMMUNICATION beforehand about anything being wrong. So when we asked if we can still get a room he said yes and told us to wait for smth about the systems. So we waited for 1h at the lobby until he told us that we had to make a new reservation since the last one was cancelled. We were ok with that but the price ended up being 500€ more expensive compared to our booking that was cancelled (700€->1200€). We were confused how it can go up like that, but it was already 3am and we just wanted to sleep so we paid it. The room we got was dirty and wasnt worth the 1200 we paid. So the next morning we went to the front desk and told everything about the room and asked how is it possible that they cancelled the room and didn't inform us bout anything, like ZERO info, no phone calls, no emails, nothing. She was kind and told us that they should have informed at least 24h beforehand that smth was up and was really apologetic, then said she will ask the manager if they can fix it. Later the manager told there is nothing they can do... like what?? The problem is that there was no communication at any point and what are we supposed to do in the middle of the night. We didnt get any complimentary discounts or offers etc for the dirty room nor for the whole issue. The manager just said that its their policy to charge beforehand if the hotel is full but how would we know that its full, plus we dont have 700€ on our card for obvious safety reasons. If we had known they were gonna charge us before we arrive I wouldve transferred the money on the card, but I also wouldve hoped they would have informed us that the card declined BEFORE they cancel our reservation. Also the pool wasnt in use either and some of the breakfast foods were cold. They shouldnt advertise the pool if its never in use (other guests have made same complaints about the pool) The hotel is not worth the 4 stars. We decided to cancel the rest of the nights and stay elsewhere. Would not recommend.

overpriced for the room and the age of the premises

Customer review rating 3.5/5

Marcello Business - Confirmed reviews ALL

bathroom is old room still the same too expensive for the location and the aged facilities way too expensive

Location great / Hotel not so great

Customer review rating 2.0/5

Jmwblaine Couples - Confirmed reviews ALL

When arriving, we found a very nice hotel lobby, bar and restaurant. Once we got to our room, it was like walking into a sauna. There was no fan or air conditioning. We were told by the front desk they "not approved" to turn them on, so we were told to open the window that opened only 3-4 inches. It was unbearably hot and noisy all night, while every time we entered the lobby it was nice and cool. We actually thought about sleeping in the lobby. In the bathroom, there was a towel hanging on the shower towel rack that had obviously not been washed. The floor had stains all over the carpet. Every staff person we encountered seemed like they hated their jobs AND their customers. The only positive thing I can say about our stay here was that the location was great for getting to the airport and the tram downtown. We will not be staying at another Novotel in the future, no matter where it is located.

I have been charged twice and the hotel is showing inflexibility to refund the room

Customer review rating 0.5/5

Antoine C. Business - Confirmed reviews ALL

I have been charged twice and the hotel is showing inflexibility to refund the room.

Well located but very slow wifi

Customer review rating 4.0/5

Nancy H. Families - Confirmed reviews ALL

Upon arrival front desk agent over looking sent us to unfinished room Second room we stayed below average for Novotel class

In partnership with TripAdvisor

Other web-users rate our hotel

  • 816 reviews 8/10 Location
  • 1,312 reviews 5.8/10 Room
  • 1,175 reviews 7.8/10 Service
  • 27 reviews 3.7/10 WiFi
  • 651 reviews 8.8/10 Breakfast
  • 606 reviews 5.5/10 Cleanliness
  • 388 reviews 6.2/10 Food
  • 333 reviews 4.4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Milano

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.