ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 4,514 reviews

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Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,514 reviews

TripAdvisor Rating  3.5/5  5,200 reviews

convinient

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

big bunker. missing personal touch, unpersonal room had a bad odur...

Dear Guest, Thank you for reviewing your recent experience. We are pleased to learn that you are a member of our ALL – Accor Live Limitless loyalty programme and that you would recommend it to others. This is a testament to the value we strive to provide to our guests. However, we regret to hear of the inconvenience caused by the unpleasant odor in your room. Please be assured that we maintain rigorous standards for cleanliness and room condition, and we apologize for any lapse you experienced. Regarding the internet service, we understand that a reliable connection is essential, and we are continuously working to improve our services to ensure guest satisfaction. We also take note of your comments on the temperature of food and beverages, as it is our aim to provide meals that are enjoyable in every aspect. Please rest assured that your comments have been shared with our housekeeping and culinary teams for review. We acknowledge that your experience with the accuracy of the invoice and the overall housekeeping service fell short of expectations. Our guests' comfort and satisfaction are of the utmost importance to us, and we are taking your feedback seriously. As we aim to provide impeccable service, we will review our procedures to ensure that such issues are addressed promptly and accurately. For any discrepancies in billing, our front desk team is always ready to assist with clarifications and adjustments where needed. Lastly, we are concerned about the cleanliness rating you have provided, and we want to emphasize that daily housekeeping is a standard at our hotel. We are committed to providing a clean and welcoming environment for all our guests. We appreciate your comments, as they help us to improve our services and ensure that we meet the high standards that our guests expect. We hope to welcome you back. All the best. IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Well located

Customer review rating 4.5/5

S. Solo - Confirmed reviews ALL

Not far from the airport Nice staff

Dear S., We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our proximity to the airport and the warm disposition of our staff contributed positively to your experience at ibis Schiphol Amsterdam Airport. Regarding your feedback on cleaning, we are continuously working to maintain high standards of cleanliness and regret any instance where we may not meet our guests' expectations. Please rest assured that this has our full attention. Our team takes great pride in offering a convenient location for travelers and ensuring that every guest interaction is friendly and professional. We hope to welcome you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Easy shuttle bus

Customer review rating 4.5/5

Db135 Business - Confirmed reviews ALL

The bus was easy to find and take to/from hotel. Room was clean and convenient.

Dear Guest, Thank you for reviewing your recent experience. It's gratifying to learn that the shuttle bus service provided you with convenience for your travels to and from our hotel. Our team takes great pride in maintaining the cleanliness of our rooms and your recognition of this is much appreciated. We are also thrilled that you are part of the ALL – Accor Live Limitless loyalty programme and hope you continue to enjoy the benefits it offers. Should your travels bring you back to the area, we would be honored to welcome you again and provide you with the high standard of service you have come to expect from us. We hope to welcome you back. All the best. IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

sufficient for a one night lay over close to the airport (beteween 6-7)

Customer review rating 3.5/5

Doris Business - Confirmed reviews ALL

- good shuttle bus service (also good that 1 bus is now going to all 3 IBIS hotels) - rather long waiting time for check-in (around 20:30 in the evening) - friendly personnel - bathroom had a really bad smell

Dear Doris, We would like to thank you for this review about your recent experience in our hotel. We are pleased to learn that our shuttle bus service contributed positively to your experience and that you found our staff to be friendly. Our team takes great pride in offering helpful and courteous service to all of our guests. We regret to hear about the longer than expected waiting time during check-in, and we understand that after a day of travel, efficiency is paramount. While our reception is available 24/7 to accommodate the needs of our guests, we are continuously seeking ways to streamline our check-in process for a smoother arrival experience. Additionally, we are sorry for the absence of a fridge in your room and the unpleasant odor you encountered in the bathroom. We assure you that this does not reflect our usual standards. Our housekeeping team is committed to maintaining a high level of cleanliness and comfort, and we will reinforce our efforts to prevent such occurrences in the future. It is rewarding to know that our personnel made a positive impression during your visit. We take pride in our team's commitment to hospitality and service excellence. We thank you once again for your remarks and look forward to the opportunity to welcome you back. We hope to welcome you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Diversified services available for an airport hotel

Customer review rating 4.0/5

Marc W. Friends - Confirmed reviews ALL

Excellent services! The first time stayed in hotel with early breakfast possibilities

Dear Marc, thank you for taking the time to share your experience with us. We are thrilled to know that you appreciate the efforts of ibis Schiphol Amsterdam Airport in offering diversified services, particularly the convenience of our early breakfast options. Your endorsement of our hotel to friends and family, as well as your recognition of our cleanliness standards, are highly encouraging for us. It is gratifying to receive such positive feedback, as we strive to maintain a welcoming and immaculate environment for all our guests. Although you have not elaborated on our sustainable development initiatives, we want to reassure you that our Go Green, Skip the Clean program and other Planet 21 actions are deeply rooted in our commitment to environmental stewardship. We continuously aim to improve our services and facilities while considering the well-being of our planet. Lastly, we are proud to have you as a member of ALL – Accor Live Limitless loyalty programme, and we hope that the benefits and experiences it offers add value to your stays with us. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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