雪佛龙大厦曼特拉集团公寓式酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 1,297 评论

雪佛龙大厦曼特拉集团公寓式酒店 - Image 1
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23 Ferny Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 设施齐全的单卧室、双卧室和 3 卧室公寓及子顶层公寓

  • "天空海滩"

  • 靠近轻轨车站

  • 步行即可到达海滩

我们的客房

酒店位置

雪佛龙大厦曼特拉集团公寓式酒店

23 Ferny Avenue
4217 冲浪者天堂
澳大利亚

GPS:-27.999546, 153.427723

电话
传真 +61 7 5584 8600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

2 游泳池

宛若在天空中的沙滩！您可来室外休闲区放松休息，休闲区中心有亚热带花园和 600 平方米的潟湖游泳池与池边沙滩。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,297 评论

TripAdvisor 评级  3.5/5  6,515 评论

It was okay

Tripadvisor 评级 3.0/5

Maggie A 经 TripAdvisor 认证的评论

Check in was easy. The room was a little disappointing for the price. Needs a bit of a re-fresh. Since this is also has permanent residental accommodation, those residents are able to smoke in their rooms (fair enough) but the smoke etc tended to waft into our room which was not so pleasant. But the beds were comfortable, it was big enough for a short day with family, shower pressure is amazing and wonderful views. We didn't have time to use the other facilities at the hotel (spa, pool, gym etc) but they looked very nice

Dear Maggie, Thank you for taking the time to share your experience with us. We’re glad to hear that your check-in was easy and that you found the beds comfortable, with amazing shower pressure and wonderful views. We appreciate your feedback regarding the room's condition and the issue with smoke from other apartments. Your comments are valuable to us, and we will certainly consider them as we work to enhance our guest experience. It’s great to know that you noticed our facilities, and we hope you’ll have the chance to enjoy the spa, pool, and gym on your next visit! We look forward to welcoming you back. Sincerely, Sylvia Ambrose General Manager Mantra Towers of Chevron

Awesome stay!

Tripadvisor 评级 4.0/5

bech7 Friends getaway - 经 TripAdvisor 认证的评论

Awesome stay! Stayed in a 2 bedroom 1 bathroom ocean view room. Everything was great. Wifi didn’t work (we probably should’ve told reception). There’s a massive outdoor pool but it was a bit cold for us. Outdoor spa next to the pool was awesome. There’s also an indoor pool, spa, sauna and gym that we made use of. Parking was good, we managed to get a space each night despite it being school holidays. Central to everything. Check-in was a bit of a mission as everyone else seemed to be checking in at the same time and there was only one guy on the desk but he managed well! Tour/events desk in the lobby (we stayed in Tower 3) and also a coffee stand with a friendly guy. We’ll definitely stay again if we return to Surfers.

Dear Valued Guest, Thank you for your wonderful feedback about your stay in our two-bedroom ocean view room! We’re thrilled to hear that you enjoyed your time with us and made the most of our facilities, including the outdoor and indoor pools, spa, sauna, and gym. We appreciate your understanding regarding the WiFi issue and your patience during check-in. We strive to provide a seamless experience for all our guests, and we will take your comments on board to improve our service during busy periods. We look forward to welcoming you back on your next visit to Surfers Paradise! Sincerely, Sylvia Ambrose General Manager Mantra Towers of Chevron

Excellent Family Experience

Tripadvisor 评级 5.0/5

Michael D 经 TripAdvisor 认证的评论

Every aspect of our stay was excellent. The service, accommodation and facilities were to a high standard. We thoroughly enjoyed our stay. The family enjoyed all facilities and the accommodation was very well maintained. It was a great home away from home.

Dear Michael, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager Mantra Towers of Chevron

wonderfull experience n good place to stay.

Tripadvisor 评级 5.0/5

Curie C 经 TripAdvisor 认证的评论

We had a wonderful time n enjoyed ourselves at the self service apartment. Good staff n excellent pool area spa. place very close to public transport n beach. We loved it. Highly recommended break away from our busy life in Melbourne. Thanks

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager Mantra Towers of Chevron

Always triple check before booking

Tripadvisor 评级 2.0/5

Wanderer03410144672 经 TripAdvisor 认证的评论

Room wasn't same as in photos online. No face washers in rooms. Check-in was a nightmare. I wasn't informed about the $500 deposit on check-in, email was never sent to me about it (they checked their system and it wasn't there), and I did not have the money spare. Hotel was quite happy to leave myself and my young children without accommodation. Luckily was able to borrow money otherwise would have been sleeping in the car with 4 young children. Was told money would be back in my bank Sunday on checkout, then informed after it was paid that it would take a week to come back. Huge miscommunication on their end and no help to rectify the situation.

Dear Valued Guest, Thank you for your feedback. I’m truly sorry to hear about the difficulties you experienced during your check-in process and the inconvenience with the deposit. Please note that face washers are available at reception upon request. It is disappointing to read your arrival experience with the property was not a positive one on this occasion however I can assure you that there is a $500.00 security hold for a 3 Bedroom Apartment which is what you had booked. I do apologise we were not able to meet your expectations on this occasion. Kind Regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

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其他网络用户评价我们的酒店

  • 896 评论 8.9/10 位置
  • 1,253 评论 5.3/10 房间
  • 542 评论 6.9/10 服务
  • 46 评论 3.9/10 上网
  • 526 评论 2.6/10 清洁度
  • 469 评论 4.4/10 舒适度
  • 137 评论 5.9/10 性价比
  • 88 评论 4.1/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。