曼特拉皇冠塔酒店 3 星

客户意见评级 (ALL 评级) 3.9/5 878 评论

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5 19 Palm Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 热带潟湖泳池和儿童温水泳池

  • 距离冲浪者天堂海滩仅 100 米

  • 安全的地下停车场

  • 设施齐全的公寓，带私人阳台

  • 酒店设有健身房，您可以坚持健身锻炼

我们的客房

酒店位置

曼特拉皇冠塔酒店

5 19 Palm Avenue
4217 冲浪者天堂
澳大利亚

GPS:-27.995663, 153.428385

电话
传真 +61 7 5555 9998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无线网络
  • 空调
  • 100% 无烟酒店

3 游泳池

酒店有两个室外游泳池和一个室内游泳池，客人可以尽情玩水。孩子们可以玩儿童海盗船，旁边还有水滑梯、沙滩和饮水器。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  878 评论

TripAdvisor 评级  3.8/5  3,291 评论

Misleading advertising compared to reality

Tripadvisor 评级 2.0/5

Violeta C 经 TripAdvisor 认证的评论

Photos are misleading – they don’t reflect reality. This was our first family holiday in Surfers Paradise, and unfortunately, the accommodation was extremely disappointing. The towers had a water leak, and every room smelled strongly of mould. The odour was so overwhelming that we had to relocate to different rooms. Bathrooms were outdated and not in proper working condition. Rubbish was left in the hallways. The oven was falling apart. The kitchen rangehood was so greasy that the fans couldn’t handle steam from cooking. The outdoor pool, meant for children, was under construction and unsafe to use. Staff struggled to manage complaints, often deflecting issues to the body corporate instead of resolving them. There was no bar downstairs to enjoy an evening drink. Overall atmosphere was very low and uninviting. Positive note: The location was excellent, and the new tram rail was a great convenience.

Very disappointing stay

Tripadvisor 评级 1.0/5

Matthew H 经 TripAdvisor 认证的评论

Unfortunately, we had a terrible experience at the Mantra Crown Towers. Our first room was in very poor condition , leaking taps, splintered cupboard doors, broken glasses in the cupboards, and walls covered in marks and blobs of gap filler. While the staff were polite and promptly moved us to another room, they explained that the rooms are individually owned under a strata title, so maintenance standards vary by owner. The second room was only slightly better, with visible water damage to the kitchen cupboards and similar marks across the walls and ceiling. The worst part of our stay was the constant construction noise from two high-rise buildings directly next door, along with ongoing council roadworks. Although I understand this was outside the hotel’s control, the small note now on the website is misleading. It states that work occurs between 7 a.m. and 6 p.m., but we were repeatedly woken around 6 a.m., and when we asked reception, we were told they had only recently been informed that the council construction would be running 24/7. The noise was incredibly loud and disruptive throughout our stay. I do want to acknowledge that hotel management were quick to contact me after receiving my email and were understanding and proactive in launching further Investigation and reaching a mutual resolution. Overall, this was a very disappointing experience.

Family Friendly and Better Than the Reviews Suggest!

Tripadvisor 评级 4.0/5

Global51282637816 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed at Mantra Crown Towers for a week and loved it. Our apartment on the 31st floor was renovated, spacious and had an incredible view. The cot we requested was ready on arrival which was much appreciated. The lagoon pool is beautiful. It was a little cold this time of year but still great on sunny days. The indoor pool and spa were not as warm as expected and could use some updating (hence 4 stars instead of 5) but the outdoor area and large apartment more than made up for it. The location is excellent and very handy for the tram. Exit near the Thai restaurant, cross the road and you are at the stop. To get to the big mall called Pacific Fair, take the tram towards Broadbeach South. To get back, take the one heading to Helensvale. The stop you need is called Cypress. Overall it was a really good stay. I would happily go back and recommend it, especially for families!

Spacious 3 bed apartment

Tripadvisor 评级 4.0/5

KiwiDerek78 家庭住宿 - 经 TripAdvisor 认证的评论

Very spacious 3 bed apartment on level 33. Great views out to the ocean. Hotel is very dated and appeared most of the amenities in the foyer no longer exist. Pools would be great in summer. Suggest if the pool kiosk took eftpos it would make a killing!!

Self catering Gold Coast

Tripadvisor 评级 4.0/5

Faye J 家庭住宿 - 经 TripAdvisor 认证的评论

Overall good value, loved the apartment and facilities. The apartment was clean and spacious, the corridors were in need of repair. Arrived late and access was via a telecom system no staff on site after-hours. I don’t particularly enjoy having to navigate instructions when tired from travelling, I personally find it stressful. Amenities both on site and around the local area were minimal after 9pm so unable to make a hot drink until the following day. One restaurant onsite but limited variety the food was Thai not my go to food. Overall nice self catering option, great views.

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其他网络用户评价我们的酒店

  • 612 评论 9.4/10 位置
  • 1,046 评论 5.3/10 房间
  • 524 评论 6.8/10 服务
  • 77 评论 2.9/10 上网
  • 517 评论 2.1/10 清洁度
  • 511 评论 8.7/10 游泳池
  • 506 评论 4.8/10 设施
  • 357 评论 3.1/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。