曼特拉皇冠塔酒店 3 星

客户意见评级 (ALL 评级) 3.9/5 840 评论

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5 19 Palm Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 热带潟湖泳池和儿童温水泳池

  • 距离冲浪者天堂海滩仅 100 米

  • 安全的地下停车场

  • 设施齐全的公寓，带私人阳台

  • 酒店设有健身房，您可以坚持健身锻炼

我们的客房

酒店位置

曼特拉皇冠塔酒店

5 19 Palm Avenue
4217 冲浪者天堂
澳大利亚

GPS:-27.995663, 153.428385

电话
传真 +61 7 5555 9998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无线网络
  • 空调
  • 100% 无烟酒店

3 游泳池

酒店有两个室外游泳池和一个室内游泳池，客人可以尽情玩水。孩子们可以玩儿童海盗船，旁边还有水滑梯、沙滩和饮水器。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  840 评论

TripAdvisor 评级  3.8/5  3,296 评论

3 bedroom on the 35th floor

Tripadvisor 评级 5.0/5

Anybelle 经 TripAdvisor 认证的评论

Stayed 3 nights, 3brm apartment on 35th floor booked thru Mantra. Riverside expansive view and a small view of the ocean to the north from the main bedroom, which had a double rainhead shower. Could not see the adjacent building works from our apartment. Modern decor, comfortable beds and very clean. A rug under the coffee table is a suggestion to the owner as the tiles were hard on the 1 and 2 year old toddlers. Good safety lock on balcony was appreciated. Pools and spas were amazing, Thai restaurant yum and loaded with gorgeous traditional decor. Reception staff were prompt to serve you and efficient. I stay twice a year at the Gold Coast and this is a place I’d return to.

Cash only, what a joke

Tripadvisor 评级 3.0/5

Ez E 经 TripAdvisor 认证的评论

Pool kiosk only accepts cash because apparently they can’t get wifi to it to accept card payments. What a joke in this day and age. I pay for everything on my phone, I don’t even know how to get cash out of a machine anymore.

Pleasantly surprised!

Tripadvisor 评级 4.0/5

MichP91 经 TripAdvisor 认证的评论

While many of the reviews are mixed, I wanted to leave my positive comment about my recent stay. Firstly, the location is FANTASTIC! There is a tram station immediately outside that’s one stop (about 1 minute travel) to the main strip of shops. It’s one street behind the beach, and is surrounded by a mix of high end and casual dining options, including surrounding luxury hotels. Secondly but most important while travelling with kids, the pool area was fantastic - honestly I can’t fault it. Plenty of seats for everyone, heated in parts and has a sand bottom. All the kids loved the slide! Additionally, there was a games room which we had loads of fun in and was surprisingly very affordable. The gym was also very popular and was well equipped. As for our room, we are fortunate that we stayed in a private room owned by a timeshare company I am affiliated with, so it was recently renovated and extremely spacious as a one bedroom apartment. I can’t comment on the other rooms available for booking through regular websites unfortunately. The hotel itself had very friendly staff. All the main areas were maintained well and were very clean. I saw the cleaners there daily doing a full clean of all surfaces. A lot of the reviews mention a “moldy” smell which as far as I could tell was isolated to the reception area which is fully enclosed with an indoor water feature - likely lack of good air circulation causes this, something the management team can look into. Yes the building itself is somewhat dated, however the overall facilities make up for it.

Poor

Tripadvisor 评级 2.0/5

Jenae A 经 TripAdvisor 认证的评论

Location was fantastic. Atmosphere, dull. Room was hardly a sea view like it stated and for the price that was paid. Cleanliness was poor. We stayed for 11 days and the room got cleaned once, one day on the 5th day. The main AC didn't work and it was very humid! The manager offered a humidifier, which didn't work. Offered to shift rooms but it was under renovations or something. The washing machine turned our whites, brown!! The walk-in robe smelt like an off shoe, turns out the carpet is soaked underneath which must be coming from the shower. The reception staff turned out keys off a day early, so had to fix that. Upon checking out, hardly got a "thank you" from the gentleman at reception. The Chinese restaurant downstairs leaves tables dirty for hours after guest leave the restaurant, so when you walk out of the lift you just see dirty dishes left on tables. The New Year's Eve fireworks were advertised for 8:30pm, when it was actually 8pm!!

Mixed review

Tripadvisor 评级 3.0/5

T S 经 TripAdvisor 认证的评论

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

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其他网络用户评价我们的酒店

  • 630 评论 9.5/10 位置
  • 1,057 评论 5.5/10 房间
  • 537 评论 6.6/10 服务
  • 73 评论 2.8/10 上网
  • 526 评论 8.9/10 游泳池
  • 521 评论 2.4/10 清洁度
  • 513 评论 5.2/10 设施
  • 350 评论 3.3/10 氛围

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