曼特拉圆环卡维尔酒店 - 冲浪者天堂 3 星

客户意见评级 (ALL 评级) 4.5/5 1,270 评论

曼特拉圆环卡维尔酒店 - 冲浪者天堂 - Image 1
曼特拉圆环卡维尔酒店 - 冲浪者天堂 - Image 2
曼特拉圆环卡维尔酒店 - 冲浪者天堂 - Image 3
曼特拉圆环卡维尔酒店 - 冲浪者天堂 - Image 4
9 Ferny Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 可欣赏海岸线的壮丽景色和内陆景观

  • 步行即可到达冲浪者天堂海滩

  • 综合度假村设施

  • 靠近购物区、餐厅区和轻轨电车站

我们的客房

酒店位置

曼特拉圆环卡维尔酒店 - 冲浪者天堂

9 Ferny Avenue
4217 冲浪者天堂
澳大利亚

GPS:-28.00135473, 153.4268403

电话
传真 +61 7 5582 2020

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调

3 游泳池

曼特拉卡维尔环城酒店设有游泳池，是在一天的游玩后放松休息的理想地点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,270 评论

TripAdvisor 评级  4.0/5  4,701 评论

卓越奖 2023

Great location in the heart of Gold Coast

Tripadvisor 评级 4.0/5

bboy726 经 TripAdvisor 认证的评论

Everything was a breeze from check in, to our well appointed room overseeing the lake and to check out. The facilities on the property are well managed and clean. A good size gym onsite at the north tower with everything you need for a good workout. Would highly recommend staying here.

Dear bboy726, We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience. Appreciate the commentary around the well-appointed apartments and the well-maintained facilities, pleased you also enjoyed the good size gym. bboy726, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Modern and clean!

Tripadvisor 评级 5.0/5

000Rach000 家庭住宿 - 经 TripAdvisor 认证的评论

Modern, clean, fantastic apartment! We throughly enjoyed our stay here: booked via wow stay and it was really straight forward. Really central. Pool is great for kids! Very quiet and more than enough beds to go round. We throughly enjoyed our stay!

Dear Rach, Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience. Rach the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

My 13yo slept on the couch with no blanket!

Tripadvisor 评级 1.0/5

Nicole S 经 TripAdvisor 认证的评论

We recently stayed for six nights, and unfortunately, our experience was far from what we expected given the premium rate we paid. On one of the mornings, I woke to find my 13-year-old son on the couch, cold and uncomfortable. His bed had broken during the night when he reached for his phone charger, causing the mattress to fall through the slats. Thinking he’d somehow caused the damage, he didn’t tell us and instead slept on the couch without a blanket. When I informed the hotel, maintenance came promptly the next day and repaired the bed, but aside from a verbal apology, no further compensation was offered. For the cost of our stay, I would have expected all beds to be in good working condition and a better response from management. Maintenance also had to come in to fix a broken blind in the kids’ room, which had woken them up at sunrise due to being stuck open. On top of this, we noticed a persistent urine smell in the kids’ room. We reported it but received no response. While we could manage the room’s odor by airing it out, the urine smell never went away. The housekeeping staff did a great job, but the quality of the room and the lack of management acknowledgment left us disappointed. Additionally, the Wi-Fi was only accessible on handheld devices and didn’t work on the room’s smart TVs, with the signal being quite weak overall. For a place charging premium rates, I expected a higher level of comfort and care.

Dear Nicole, Thank you for sharing your feedback following your recent stay with us here at Mantra Circle on Cavill. I sincerely appreciate you taking the time to bring these concerns to our attention and I am genuinely sorry to hear that your experience did not meet your expectations. Firstly, I want to express my regret about the challenges you faced with the bed in your son's room. I understand how unsettling and uncomfortable this situation must have been for both him and your family. While I’m pleased to hear that our maintenance team addressed the issue promptly, I acknowledge that the initial inconvenience certainly fell short. I am also disappointed to learn about the issues with the blinds and the unpleasant odor in the room. Both of these concerns are unacceptable, and I apologize for the lack of a thorough resolution during your stay. Rest assured, I will personally investigate these matters with my team to ensure such issues are rectified and do not occur for future guests. Regarding the Wi-Fi, I understand how essential reliable connectivity is for a comfortable stay. Your comments have been noted, and I will review the current system with our IT team to explore ways we can improve this service to better meet our guests' needs. Our central team are currently working with our WI-FI operator to enable smart TV streaming. While I’m pleased to hear that our housekeeping team made a positive impression, I deeply regret that the overall condition of the room and our handling of the situation diminished your experience. At Mantra Circle on Cavill, we pride ourselves on delivering high-quality service and accommodations, and it is clear that we missed the mark during your stay. Thank you again for your valuable feedback, which helps us identify areas for improvement. I hope we have the opportunity to welcome you back in the future for a more memorable experience. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Great Location

Tripadvisor 评级 5.0/5

tracyh716 Couples - 经 TripAdvisor 认证的评论

We looked at several available hotels in the Accor chain for Supercars gold coast 2024.This was a good choice. We had a one bed sea view. Great Kitchen amenties North Tower floor 28. It id s big complex. Pool was cold but great are. Servicing after a 5 day stay. But we could get a re stock and towels etc from reception as we were only staying 3 nights.Close to everthing. The lifts were busy and slow at times. But we would return.

Dear tracyh716, Thank you for choosing Mantra Circle on Cavill for your stay during the Gold Coast 500 event and for taking the time to share your feedback regarding your experience. I'm pleased to hear you enjoyed the convenience of our location, as well as the kitchen amenities and views from your room in the North Tower. We understand the importance of easy access to facilities and will take your feedback on the lifts and pool into consideration as we continue to enhance our guest experience. Additionally, I’m glad our reception team could assist with replenishments of towels etc. during your stay. We look forward to welcoming you back to Mantra Circle on Cavill again in the future for another memorable experience. Warmest regards Damian Sillars General Manager

Beautiful view from our Balcony

Tripadvisor 评级 4.0/5

305vivienneh Couples - 经 TripAdvisor 认证的评论

We enjoyed our stay and the unit was beautiful. The view was stunning and a lovely clean unit. The bed was very comfortable too. I just found the parking a bit of a nightmare. You would use your key to swipe it & cars coming the other direction just drive in & the gate then closes. If you had a car behind you’d get stuck. The gate on the way out is crazy, if there are cars driving past once the gate opens it doesn’t read your car & then closes up. Everything else was great location wise but the parking wasn’t good.

Hey there 305vivienneh, Thanks so much for taking the time to provide valuable feedback following your recent stay with us. So great to hear that you loved your unit and the view from the balcony, it's absolutely amazing and so pleased you enjoyed it. I do offer my sincere apologies regarding the parking instances you have outlined, that is so disappointing to read that cars would cut in front of you and the drama this causes at the section, I completely understand. 305vivienneh, I do hope we can welcome you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager

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其他网络用户评价我们的酒店

  • 688 评论 9.5/10 位置
  • 1,016 评论 7.9/10 房间
  • 463 评论 8.3/10 服务
  • 30 评论 4.1/10 上网
  • 294 评论 5.5/10 清洁度
  • 117 评论 5/10 游泳池
  • 44 评论 7.4/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。