诺富特冲浪者天堂酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 4,428 评论

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Cnr Of Surfers Paradise Blvd, And Hanlan Street, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

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酒店位置

诺富特冲浪者天堂酒店

Cnr Of Surfers Paradise Blvd, And Hanlan Street
4217 冲浪者天堂
澳大利亚

GPS:-28.0029127, 153.4286896999

电话
传真 +61 7 5592 0026

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BLVD Café & Bar

非合约照片

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  4,428 评论

TripAdvisor 评级  3.7/5  1,434 评论

Average experience, some good, some bad, like a tiny bathroom, but good access to everything.

Tripadvisor 评级 3.0/5

geoffreyw87 经 TripAdvisor 认证的评论

We stayed in R1204, overlooking the pool, a single room with queen bed, no kitchenette. Overall the room was good, but had a tiny bathroom, not much bigger than a cruise ship. The bed was comfy, balcony not large but OK to sit and have coffee. A/C was a little noisy but worked well. The fridge seemed to work intermittently, and produced a lot of internal water. Hot water was very good, and the shower stall was large (no bath), taking up almost half the bathroom. The vanity unit was near useless, having no drawer and an underneath space taken up by towels and toilet rolls. There was no shelf. We could not tell that the extractor fan was working, as with a shower, the bathroom filled with steam. On a Sat night, the room was noisy until about 0300. These were passing things though. The hotel location was very good, with many surrounding restaurants, a Woolworths below. and close to the light rail and the beach. Check carefully before booking if there is good access to the pool, as (Jan 2026) they are doing renovations and closing the pool between 1000 and 1600.

Great Location

Tripadvisor 评级 4.0/5

BeachAny 经 TripAdvisor 认证的评论

We have just returned from a five-night stay at Novotel Surfers Paradise in a Superior Ocean Front room. The positives first: the location is fantastic, right in the heart of Surfers Paradise and close to everything. The room was spacious, the ocean views overlooking Cavill Avenue were excellent. Check in was smooth and a special mention to Nathan, who was wonderful. I had bought flowers and chocolates for my friend’s room as she joined us for one night to celebrate our birthdays and he made sure everything was beautifully arranged, including a bottle of wine and a cupcake, which was a lovely touch. Unfortunately, several service details were lacking throughout our stay, which was disappointing given the hotel’s reputation and pricing. There was no spare toilet roll in the room, only the one already on the holder, we had to contact reception to get more. The soap dispenser in the shower ran out and was not replenished. Milk was not replaced after housekeeping and rubbish was not removed when the room was serviced. There were also no plates or cutlery provided in the room. When I called reception, I was initially told to collect them from the restaurant myself. After raising my concern, I was advised they would be delivered, however after waiting 40 minutes nothing arrived and I ended up collecting them myself so we could eat our takeaway on the balcony. There were times when no one answered, it took a few calls to get through or you just give up all together. Pool service lacked attention to detail, with empty cocktail glasses not cleared when new drinks arrived. A receipt also fell from the tray and was left to blow away in the breeze until I picked it up myself. Breakfast was extremely busy and appeared understaffed. Cutlery was not replenished the staff member cooking eggs was clearly overwhelmed managing multiple orders. While these may seem like small things individually, together they detracted from what should have been a quality stay. Having worked in hospitality for over 20 years, these are the basic details that make a difference. Great location and views, but service consistency needs improvement to match the price point.

follow up previous reviews

Tripadvisor 评级 3.0/5

Raafat S 经 TripAdvisor 认证的评论

Follow up my last year review . Nothing much has changed . It is mainly the convinient location and a brilliant friendly manager Lorrele otherwise the breafast bar has not improved at all if not worse while the price has gone up again ! Accor privillages are declining gradually towards complete withdrawal sooner or later ! Total rating should be 3.5 maximum

Noisy, rude guests have become the norm here - Avoid if you value sleep

Tripadvisor 评级 3.0/5

jtalb1989 经 TripAdvisor 认证的评论

We have stayed at this hotel on and off since 2022, and while the hotel has always had its downsides, we still valued the comfort, cleanliness and location, so were willing to ignore little quirks. After our recent stay here during December 2025, we have resolved to not return to this hotel. Every single night since we have been here we have been kept awake all night by rude, noisy guests yelling, playing loud music, slamming doors as if the doors have somehow personally wronged them, and yelling obscenities in the halls. Reception says "report it", but how does one report it when every time you call down to reception no one answers and the phone just rings out? The couple of times we did manage to get through, security just came up, lightly tapped on the noisy guest's door and very timidly asked them to keep the noise down. That's not action. It appears that this hotel is marketing itself, and pricing itself, to a specific type of clientele which, quite frankly, should not be synonymous with the Accor brand, and certainly not the Novotel brand. The kind of antics we have put up with during our stay are the kind I would expect to encounter at some bogan backpacker joint. After many mostly positive stays over the years, this has been a deal breaker, and we will not be back.

客户意见评级 3.0/5

In K. K. 家庭住宿 - 所有已确认评论

位置还是不错的，酒店的设施有点老，然后我们订的是有海景的房间，楼下的那个设备特别吵，早餐一般吧

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其他网络用户评价我们的酒店

  • 3,304 评论 9.2/10 位置
  • 4,464 评论 6.4/10 房间
  • 3,183 评论 7.2/10 服务
  • 125 评论 4.1/10 上网
  • 1,677 评论 5.5/10 舒适度
  • 1,603 评论 4.6/10 清洁度
  • 1,545 评论 4.2/10 设施
  • 1,190 评论 7/10 早餐

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