黄金海岸灵魂冲浪者天堂珮璞酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,930 评论

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黄金海岸灵魂冲浪者天堂珮璞酒店 - Image 1
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黄金海岸灵魂冲浪者天堂珮璞酒店 - Image 4
8 The Esplanade, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610。

  • 可饱览到一览无遗的海景

  • 每日服务、免费无线网络和免费停车场

  • 豪华公寓，可眺望海景

  • 屡获殊荣的餐厅：Seaduction 餐厅

我们的客房

顶层公寓

豪华总统套房

  • 9 个人最多
  • 450 m² / 4843 sq ft
  • 床上用品 2 x 特大床 和 2 x 单人床 和 1 x 大床
  • 景色: 拥有海景
  • 大部分的住宿: 阳台
查看空房情况

酒店位置

黄金海岸灵魂冲浪者天堂珮璞酒店

8 The Esplanade
4217 冲浪者天堂
澳大利亚

GPS:-28.001037, 153.430649

电话
传真 +61 7 5635 5799

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,930 评论

客户意见评级 4.5/5

Ming S. 家庭住宿 - 所有已确认评论

符合预期 房间设施满意 视野好

Dear Ming S., Thank you for taking the time to share your feedback. We are delighted to hear that your stay met your expectations, that you were pleased with the room facilities, and that you enjoyed the beautiful views. We truly appreciate your kind words and look forward to welcoming you back to Peppers Soul Surfers Paradise for another memorable stay. Kind regards,

客户意见评级 5.0/5

Minxia Z. 家庭住宿 - 所有已确认评论

此次虽然在Peppers仅入住了一晚，但是体验感非常好。首先，酒店地理位置好，出行方便，周围商店、餐厅很多，选择丰富。其次主卧、客厅和次卧全都是海景房，风景非常好。另外，房间打扫干净，提供的物品非常齐全，布局合理。所以，我们的整体居住体验很好，大家都很满意。

Dear Minxia Z., Thank you very much for taking the time to share your experience. We are delighted to hear that even during your short stay at Peppers, you had such an enjoyable experience. We’re glad you appreciated the hotel’s location, the sea-view rooms, and the clean, comfortable environment. Your satisfaction is the greatest reward for our team, and we will continue to strive to provide excellent service to every guest. We look forward to welcoming you back on your next visit. Thank you again for your support and kind words! Kind regards, Fabien Dewelle - General Manager

非常不错

客户意见评级 5.0/5

Ivy 家庭住宿 - 所有已确认评论

位置好，楼下就是冲浪者天堂，白金会员得到了房型升级，天际线视野相当好。早餐也很可口。就是入住前没有收到酒店的指导邮件，停车场内部卷门的刷卡器设置得有点隐蔽，指示不够清晰，在停车场浪费了一些时间。

Thank you for your kind feedback! We\'re so pleased you enjoyed the prime location, your upgraded skyline view room, and a tasty breakfast to start your day—plus, it\'s always great to recognize our Platinum members. We do apologize for the lack of pre-arrival guidance and the confusion around the parking access. Your comments are very helpful, and we’ll work on improving our communication and signage to make the check-in process smoother. We truly appreciate your input and hope to welcome you back again soon! Kind Regards, Peppers Soul Team

乾淨度需要加強

客户意见评级 2.5/5

Demi 情侣住宿 - 所有已确认评论

浴室的物品陳架上有一坨客人的頭髮，使用浴缸的時候，也浮出來一坨客人的頭髮，乾淨度很需要加強。在洗澡完要使用備品棉花棒的時候，打開紙盒裡面棉花棒還有小蟲子好幾隻浮出來，跟櫃檯反應，只是在我們外出的時候請人進去把頭髮拿掉而已，沒有其他任何表示，我以一晚澳幣$480的價格來說，非常不值得，因為價格偏高的，但是卻是這樣的體驗，而且當天是我要幫男朋友慶生，整個影響心情。

Thank you for taking the time to tell us about your experience at the Peppers Soul Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your feedback will be passed on to the housekeeping manager as it is not an acceptable standard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Soul Team

酒店位置非常棒，户型也很很好

客户意见评级 3.5/5

匿名 家庭住宿 - 所有已确认评论

酒店各方面都很好，楼下也是一条很方便的商业街，只是房间的卫生状况有点糟糕，每天都打扫不干净。

Thank you for your feedback! We are delighted to hear you enjoyed the hotel and the convenience of the surrounding commercial street. We apologize for the cleanliness issue you encountered. We hope to have the opportunity to welcome you back soon for an even better stay. Kind Regards, Peppers Soul Team

其他网络用户评价我们的酒店

  • 1,085 评论 9.2/10 位置
  • 1,718 评论 7/10 房间
  • 1,079 评论 5.7/10 服务
  • 27 评论 3.6/10 上网
  • 680 评论 5/10 设施
  • 617 评论 3.2/10 清洁度
  • 239 评论 5.5/10 性价比
  • 223 评论 6.3/10 游泳池

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