派珀斯灵魂冲浪者天堂酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,297 评论

保证最优惠房价
派珀斯灵魂冲浪者天堂酒店 - Image 1
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8 The Esplanade, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610。

  • 可饱览到一览无遗的海景

  • 每日服务、免费无线网络和免费停车场

  • 豪华公寓，可眺望海景

  • 屡获殊荣的餐厅：Seaduction 餐厅

我们的客房

顶层公寓

豪华总统套房

  • 9 个人最多
  • 450 m² / 4843 sq ft
  • 床上用品 2 x 特大床 和 2 x 单人床 和 1 x 大床
  • 景色: 拥有海景
  • 大部分的住宿: 阳台

酒店位置

派珀斯灵魂冲浪者天堂酒店

8 The Esplanade
4217 冲浪者天堂
澳大利亚

GPS:-28.001037, 153.430649

电话
传真 +61 7 5635 5799

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,297 评论

TripAdvisor 评级  4.5/5  3,873 评论

Hidden structural damage in water leaks. Presidential Suite

Tripadvisor 评级 1.0/5

Happiness65914065249 经 TripAdvisor 认证的评论

Upon arrival with no concierge service. Had to attend reception and ask for someone to provide assistance. Housekeeping rude, inattentive. Floors filthy on arrival, No liquid handsoap replaced after repeated requests, insufficent tpilet paper, towels and cleanliness. Toilet blocked in apt 6302, housekeeping is extremely poor. Dead moth sat on walkin robe floor for 2 weeks yet they say they vaccumed and or vaccumed around it. Had to request linen change after 5 days stay, housekeeping had no intention of doing it on a Sunday. 4th bedroom in North East corner flooded after storm. The angle of the building structural design has drainage incorrectly installed. 15 years, 3 builders, bankruptcy and flooding from top floor to bottom at 60, yet side door unusable into Soul Boardwalk due to flooding and drainage problems damaging access. My son was forced to sleep on an uncomfortable old sofa bed after housekeeping pushed a giant water filled bubble in the plaster in window sill. Building manager inspected and maintenance. Maintenance staff and housekeeping vaccuming water out of carpet. Mould build up in 4th bedroom in flooring. Room stinks and is musty. Food stains on couch. There are better places to stay for $18,000 for 10 nights. Try the JW Marriott. Cheaper and 5 star service. I will offically be returning to the JW. Soul is an absolute dump that needs serious structural repairs and better Customer Service.

Hi Happiness65914065249, Thank you for sharing your feedback. I am truly sorry to hear about the challenges you experienced during your stay. Please accept my sincerest apologies for the inconveniences you faced, as this is not the standard of service we strive to provide at Peppers Soul. I understand that these matters were addressed with our Executive Assistant Manager during your visit, including the maintenance and housekeeping concerns. While I am disappointed that we were unable to fully meet your expectations, I appreciate you bringing these issues to our attention, allowing us to take immediate action where possible. Your comments regarding housekeeping, maintenance, and the structural concerns have been taken very seriously. I have since engaged with the relevant teams to review and rectify these matters, ensuring a more seamless experience for future guests. I regret that your stay did not reflect the premium experience we aim to deliver, and I hope to have the opportunity to welcome you back in the future to provide the exceptional stay you deserve. Should you wish to discuss your experience further, please do not hesitate to contact me directly at [insert contact details]. Warm regards, Ian Charlton General Manager

A great place to stay

Tripadvisor 评级 5.0/5

Sightsee686156 经 TripAdvisor 认证的评论

We were very happily surprised at the size and quality of our one-bedroom apartment. The view from the 12th floor was beautiful and we left the balcony doors open at night to hear the surf. We enjoyed the outdoor pool complex and indoor spa very much after our walks.

Hi Sightsee686156, Thanks for choosing Peppers Soul for your recent visit. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Guest Service Team

Fantastic room with spectacular views.

Tripadvisor 评级 5.0/5

Ed T 经 TripAdvisor 认证的评论

Great stay, fantastic location, very comfortable and quiet room, with spectacular views and outstanding facilities. Couldn't fault the rooms and we look forward to returning soon. In the heart of surfers with plenty of great restaurants and lots of variety very close by. The beach is right across the esplanade and it all so convenient. The only slight down side was the wait for a lift during busy periods.

Hi 453edt, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Guest Service Team

Great place - great location

Tripadvisor 评级 5.0/5

samleecam 经 TripAdvisor 认证的评论

Great Location - family weekend with adult children so the 3 bed apartment allows us all to stay together - heaps of places easy walking distance and self contained means you can enjoy the room and the specular views! Beach just a few meters across the road! Great Place.

HI Samleecam, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Guest Service Team

3 nights stay, 3 Bedroom, Level 13 at Peppers Soul. Absolutely amazing!!

Tripadvisor 评级 5.0/5

Adventure56081177927 家庭住宿 - 经 TripAdvisor 认证的评论

Absolutely amazing stay 3 nights Level 13 October 28-31 2024 The view was absolutely breathtaking. The room was very spacious and high quality. The beds were so comfortable we stayed in a three bedroom suite where there was ample room for everybody with an amazing outdoor entertaining deck. The room comes with a fully utilised kitchen and a plumbed in fridge which provides ice cold water and ice cubes. The room also comes with a washer and dryer to wash your clothes on a daily basis. The main bedroom also comes with an ensuite that has a double basin, shower and a spa bath. You look out to the main beach of surfers Paradise where you can enjoy the views of the whales breaching just in front of you We will definitely be back there again.

Hi Adenture56081177927, Thank you for taking the time to share your wonderful feedback with us. We're absolutely delighted to hear that you had an amazing stay and that our three-bedroom suite on Level 13 exceeded your expectations! It sounds like you were able to make the most of the spacious layout, the fully equipped kitchen, and all the amenities designed for convenience and comfort. Our team is especially thrilled to hear that you enjoyed the breathtaking views and had the chance to witness the whales right from your suite – it truly is a remarkable sight! We're so pleased you found the suite’s features, such as the plumbed-in fridge and laundry facilities, added to your experience, and that you could relax in the comfort of the ensuite spa bath and double basin. We would be delighted to welcome you back for another memorable stay and hope it will be just as special as your recent visit. Please do not hesitate to reach out if there’s anything we can assist with for future stays. Warm regards, The Guest Service Team

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其他网络用户评价我们的酒店

  • 1,059 评论 9.6/10 位置
  • 1,667 评论 7.4/10 房间
  • 1,089 评论 7/10 服务
  • 31 评论 2.9/10 上网
  • 532 评论 4.3/10 清洁度
  • 229 评论 6.7/10 游泳池
  • 146 评论 6.3/10 早餐

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