美景曼特拉集团酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 2,990 评论

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22 View Avenue, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • 酒店坐落在海滩对面

  • 靠近有轨电车站

  • 步行即可抵达冲浪者天堂的中心

  • 酒店内设有大型会议场所和餐厅

我们的客房

预订此酒店
客房 1

酒店位置

美景曼特拉集团酒店

22 View Avenue
4217 冲浪者天堂
澳大利亚

GPS:-27.997919, 153.428845

电话
传真 +61 7 5592 2908

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  2,990 评论

TripAdvisor 评级  3.8/5  4,942 评论

So disappointed

Tripadvisor 评级 1.0/5

Jo M Couples - 经 TripAdvisor 认证的评论

Dear Jo, We truly appreciate your honest feedback, as we use it to continuously improve our services. We are sorry to hear that your stay did not meet your expectations. Please accept our sincerest apologies for the cleanliness and maintenance issues you encountered. We are pleased to inform you that we have refurbishment plans underway, with upgrades to our rooms and facilities aimed at providing a more comfortable, and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of stay you expect and deserve.

UNPLEASANT stay NOT match 4 star

Tripadvisor 评级 2.0/5

Angela C 经 TripAdvisor 认证的评论

Dear Angela, Thank you for taking the time to share your feedback about your recent stay at Mantra on View. While we certainly wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to provide a consistently high standard of service, and it’s clear that we fell short during your visit. Please accept our sincere apologies, as this is not the experience we aim to deliver to our valued guests. We hope you will allow us the opportunity to remedy this stay by contacting us directly for a future visit in order to provide you with the high standard of stay you expect and deserve.

Average hotel

Tripadvisor 评级 3.0/5

Climber59740340444 经 TripAdvisor 认证的评论

Dear Guest, Thank you for your honest review. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.

Great Value, Great Views, Great Location

Tripadvisor 评级 5.0/5

Bearall0211 经 TripAdvisor 认证的评论

Dear Guest, Thank you so much for your kind words! This is exactly the kind of experience we aim to provide as an Accor property. We're thrilled to hear that our team made such a positive impression with their friendly and knowledgeable service. Your feedback means a lot to us, and we look forward to welcoming you back again soon!

The worst - avoid

Tripadvisor 评级 1.0/5

amysG361EI 经 TripAdvisor 认证的评论

Dear [Guest Name], Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience with us, particularly during what must have been a very difficult time for you and your family. Your comments regarding the late-night check-in process, the confusion around room access, and the lack of clear communication are deeply concerning. We understand how important a seamless and supportive experience is — especially when travelling under such stressful circumstances — and I sincerely apologise that we fell short in delivering that for you. I regret that we added to an already challenging situation and left you with a negative impression. While I’m pleased to hear that you received a warm and helpful welcome at your next accommodation, I’m sorry that we did not offer you the same experience. Wishing you and your family all the very best.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,212 评论 8.9/10 位置
  • 3,289 评论 5.1/10 房间
  • 1,965 评论 7.1/10 服务
  • 98 评论 4.4/10 上网
  • 1,399 评论 3.5/10 清洁度
  • 1,243 评论 3.9/10 舒适度
  • 943 评论 3.5/10 设施
  • 797 评论 3.3/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。