Peppers Beach Club & Spa Palm Cove 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.450 comentários

Peppers Beach Club & Spa Palm Cove - Image 1
Peppers Beach Club & Spa Palm Cove - Image 2
Peppers Beach Club & Spa Palm Cove - Image 3
Peppers Beach Club & Spa Palm Cove - Image 4
123 Williams Esplanade, 4879 PALM COVE, Australia

Descrição

Extras do hotel

  • Overlooking a stunning palm-fringed beach and only 20 minutes from Cairns Airport

  • Offering range of accommodation with your choice of ocean, lagoon, or tropical garden views

  • Treat yourself to being pampered at our onsite day spa, conveniently located within the resort

  • Swim up to the pool bar for a snack or cocktail, or dine on variety at La Mesa Restaurant

  • Keep fit in our onsite gym or have a swing on our tennis courts before cooling off in the pool

Nossas acomodações

Localização do hotel

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Telefone
Fax +61 7 4059 9222

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião

La Mesa

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.450 comentários

Classificação no TripAdvisor  4.0/5  3.634 comentários

Disappointed beyond words!

Classificação TripAdvisor 1.0/5

Natalie S Romântica - Avaliação certificada TripAdvisor

If I could have voted -5 stars I would have! What a disgrace. We paid more than $500 a night for a ‘Penthouse’ 1 bedroom suite….more like a dog house! The place was dirty, broken bench tops, stained furnishings and to top it off …a hair in the bed! We were on the 3rd floor, no lift and no view of anything other than a vacant piece of land with piles of dirt and rubbish…..some ‘Penthouse’. We had paid upfront in advance. When I took photos and showed management, they offered me 10% refund! You have to be kidding. We quickly looked to find alternative accommodation and luckily were able to get a luxurious one bedroom suite at Pullman Sea Temple for the same price. When I told Peppers we were leaving they said they would commit to 15% discount but only on the two nights we stayed. Seriously???? I know there’s times where the room might not have been cleaned properly for a while or the furnishings are tired but don’t charge $500 a night for it. Oh and if you should read this review Peppers…. You need to learn how to deal with complaints more appropriately. Offering us $150 refund on $2500 pre paid accommodation is disgraceful. No doubt you managed to re-book the three nights we didn’t use. Didn’t you do well out of the ‘Dog house’ that week!

The best accomodation in Palm Cove!

Classificação TripAdvisor 5.0/5

John B Avaliação certificada TripAdvisor

We had an amazing stay. We were originally assigned to the 3rd floor but with my wife 6 months pregnant, we asked if we could relocate to the first floor. The staff moved us the next day and we so helpful the whole trip! The pool/beach setup was amazing, perfect for our daughter. The swim up bar was great, the heated pool and spa were perfect! The room we stayed in were modern, spacious and well air conditioned. All in all i would highly recommend The Beach club to stay.

Attractive place but with faults.

Classificação TripAdvisor 3.0/5

Barry F Avaliação certificada TripAdvisor

Attractive place but there are faults. I was in block 6 near the peaceful and tropical Serenity pool. Block 6 is 290 paces from reception. That’s “ok” but the path is dangerous with many of the brick sized pavers loose and creating a tripping hazard. The room itself is odd with a wonderful very large living/dining/kitchen space but only a TINY bathroom/toilet space with NO exhaust fan. Apart from the pools the whole place is tired. Latin American “in house” restaurant is not ideal for a beach resort. Very efficient and helpful staff.

Dear BazzMelbourne, Thank you for taking the time to share your feedback with us - it is valued and appreciated. It is pleasing to read that you enjoyed parts of your stay with one of them being our guest service which is something our team pride ourselves on. I can advise our contractor arrived yesterday to fix the loose pavers. We had been waiting for availability from our contractor. The team and I value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Acting General Manager

Aberrant

Classificação TripAdvisor 1.0/5

Marcuard Avaliação certificada TripAdvisor

Comment peut il être possible qu' un hôtel comme celui-ci soit dans la catégorie de 5 étoiles..... Je vous laisse jugé par ces photos. La nuit était tout de même facturée plus de 230 US$. Je veux bien comprendre que suite à l' ouragan Jasper il y a eu quelques problème de gestion mais pas un tel état de négligence.

Dear Marcuard, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry we did not meet your expectations on this recent stay. The team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Operations Manager

C'était parfait

Classificação TripAdvisor 5.0/5

444jeanchristophee Romântica - Avaliação certificada TripAdvisor

Tout était parfait. L'accueil, la réception des bagages ,les conseils du concierge et la présence d'un parking. La chambre est un véritable appartement avec tout ce qu'il faut pour cuisiner et linge. Dans un décor tropical avec une vue dur sur une piscine splendide

Dear 444jeanchristophee, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us. The team and I value your patronage and look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 432 comentários 9.5/10 Localização
  • 805 comentários 5.5/10 Quarto
  • 696 comentários 8/10 Serviço
  • 24 comentários 1.8/10 Wifi
  • 528 comentários 8.8/10 Piscina
  • 300 comentários 5.7/10 Conforto
  • 259 comentários 3.9/10 Limpeza
  • 235 comentários 6/10 Comida

Com a tecnologia Trustyou

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Todos os nossos hotéis em Palm Cove

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.