Mantra on Salt Beach Kingscliff 4 stars

Customer review rating (ALL Rating) 4.0/5 2,170 reviews

Mantra on Salt Beach Kingscliff - Image 1
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Gunnamatta Avenue, 2487 KINGSCLIFF, Australia

Description

Hotel extras

  • Season restaurant provides the perfect venue to feast on organic and fresh local produce

  • Escape from the outside world and indulge in a truly blissful experience at The Spa at Salt

  • A short distance away, Salt Village is bursting with restaurants and is the hub of Kingscliff

  • Explore the stunning Tweed coast by renting a bike and cycling along its numerous scenic paths

  • Mantra on Salt Beach has two perfectly maintained tennis courts and equipment for hire

Our accommodation(s)

Hotel location

Mantra on Salt Beach Kingscliff

Gunnamatta Avenue
2487 KINGSCLIFF
Australia

GPS:-28.277662, 153.577553

Telephone
Fax +61 2 6670 5111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,170 reviews

TripAdvisor Rating  4.1/5  4,654 reviews

Customer review rating 0.5/5

Gary B. Families - Confirmed reviews ALL

lack of staff seems to be the excuse for all the poor service. Room wasn't ready as per advised check-in at 2pm we had to wait an hour and half over this time before rooms were available. Gates and doors to several areas dont work. Was disturbed by a knock at the door around 9pm whilst I was in bed and in my Pj's from a staff member who reported issues with my tv which I had not reported he seem to have gotten the wrong room number but also proceeded to enter into my room without consent.

Dear Gary B., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced, particularly with the delayed check-in and the unexpected disturbance in your room. The comfort and privacy of our guests are of utmost importance, and I regret that we fell short in this instance. Concerning the access issues you noted, I appreciate you bringing this to our attention. We continually strive to improve our services and facilities, and your comments will aid in this effort. We value your insights and hope to provide a more seamless experience in the future. Thank you for your understanding. Warm Regards, Sam - Area Front Office Manager

Customer review rating 1.0/5

Shaun C. Families - Confirmed reviews ALL

Very average, actually it’s terrible. Never again, we left a day early just to get away

Dear Shaun C., Thank you for sharing your feedback. We sincerely apologize for the unpleasant experience you encountered during your stay. Your comments regarding cleanliness are noted, and we take such matters seriously. We appreciate your input as it helps us improve our services. Warm Regards, Sam - Area Front Office Manager

Customer review rating 4.0/5

Imelda P. Couples - Confirmed reviews ALL

All staff were very helpful. Our room was rather small. All carpets looked warn and out dated

Dear Imelda P., Thank you for your kind words regarding our staff's helpfulness. We appreciate your feedback about the size of your room and the carpets. Your comments are valuable as we continuously work to enhance our guest experience. Warm Regards, Sam - Area Front Office Manager

Customer review rating 5.0/5

Melinda S. Families - Confirmed reviews ALL

Friendly staff & very helpful

Dear Melinda S., Thank you for your kind words regarding our location and the service provided by our staff. We are delighted to hear that you enjoyed your stay and found our amenities satisfactory. Your feedback is greatly appreciated. Warm Regards, Sam - Area Front Office Manager

Customer review rating 4.0/5

Lynita D. Families - Confirmed reviews ALL

Would have been 10 out of 10 except for the 2 phone calls we received after we left about breakfast supposedly not paid for.

Dear Lynita D., Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by the follow-up calls concerning your breakfast payment. Your experience is important to us, and we will review our communication procedures to enhance our guest experience in the future. Best regards, Mantra on Salt Beach Kingscliff

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Other web-users rate our hotel

  • 1,064 reviews 9.4/10 Location
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  • 736 reviews 4.5/10 Comfort
  • 690 reviews 3.9/10 Cleanliness
  • 370 reviews 4.6/10 Vibe
  • 264 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.