ibis budget Frankfurt City Ost 1 star

Customer review rating (ALL Rating) 4.3/5 885 reviews

Best price
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Hanauer Landstrasse 118, Entry: Weisbachstraße 9, 60314 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Ideal connection to U6 line Ostbahnhof & tram 11 Ostbahnhof/Honsellstraße

  • Public parking garage directly under hotel - discount for hotel guests

  • Our breakfast will fortify you for an exciting day!

  • 24-hour mini market with beverages and snacks

  • Arrive at your convenience. Our doors are open 24/7!

Our accommodation(s)

Hotel location

ibis budget Frankfurt City Ost

Hanauer Landstrasse 118, Entry: Weisbachstraße 9
60314 FRANKFURT AM MAIN
Germany

GPS:50.111251, 8.71007

Telephone
Fax +49 69 130258625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  885 reviews

TripAdvisor Rating  4.0/5  231 reviews

Great stay with late check in

Customer review rating 5.0/5

Tihomir U. Families - Confirmed reviews ALL

Very satisfied with the stay. All good. The room was as expected, we have checked in very late at 11:30 PM but this was not an issue. There is also a vending mashine and coffee mashine at reception.

Well located and clean

Customer review rating 4.0/5

Jordan Business - Confirmed reviews ALL

Close to train station and easy to get around. Clean and tidy room.

Dear Jordan, Thank you for staying with us at Ibis Budget Frankfurt City Ost and for taking the time to review your visit. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards Catherine Sebai - General Manager

Basic room but clean

TripAdvisor rating 3.0/5

Shane S TripAdvisor review

Bed was comfortable, ok for one night. Walking distance to the main train station and the tram stop is out the front of the hotel. Lidl is approximately 1km walk. Surprisingly quiet given it is located on a main road. Definitely budget, don't expect too much.

Dear Oscardog16, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Catherine Sebai General Manager

Not so bad, but not so good.

Customer review rating 2.0/5

Yu F. Business - Confirmed reviews ALL

There was no hair dryer in the room.

Dear Yu F., Thank you for taking the time to share your experience at the Ibis Budget Frankfurt City Ost. I am sorry that your overall experience did not meet all your expectations due to the missing hairdryer. Much to our regret a hairdryer in the room is not brand standard for Ibis Budget Hotels, but is to lend at the reception free of charge. It is our hope that you will give us the opportunity to welcome you again in the near future. Sincerely, Catherine Sebai - General Manager

Horror

TripAdvisor rating 1.0/5

Travelicious_M TripAdvisor review

Some guys knocked our door in the middle of the night .They were speaking in German which I didn't understand .I asked them to speak in English .They didnt and just laughed .They kept on knocking for not less than 10 minutes .When I said I'd call the police someone came from the reception shouting "open the door or I will open it myself" .I opened the door terrified .He stepped into my room and pressed a button without explaining anything to me and left.My elderly mom and myself couldn't sleep for the rest of the night.This was Soo inhumane and sooo disrespectful .How can this happen in Germany ?!!

Dear Marwa Saeed, Thank you for taking the time to tell us about your experience at the ibis budget Frankfurt City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Obviously by mistake you activated the alarm in your room. The employee of the night shift wanted to turn it off. Maybe due to language difficulties there has been a misunderstanding. Please accept my sincerest apologies for the inconvenience caused to you. You can rest assured that I will share your feedback with the whole team and prevent future occurence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai General Manager

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Other web-users rate our hotel

  • 639 reviews 9.1/10 Location
  • 945 reviews 5.5/10 Room
  • 509 reviews 8.9/10 Service
  • 26 reviews 8.7/10 WiFi
  • 540 reviews 4.5/10 Comfort
  • 427 reviews 8.3/10 Cleanliness
  • 356 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.