凯恩斯铂尔曼国际酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,379 评论

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凯恩斯铂尔曼国际酒店 - Image 1
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17 Abbott Street, 4870 凯恩斯, 澳大利亚

描述

酒店其他优惠

  • 这家标志性酒店地理位置优越，方便前往凯恩斯和大堡礁

  • Coco's 厨房和酒吧供应新鲜的当地海鲜和农产品

  • 屡获殊荣的 Vie-Spa 水疗中心，提供特色护理、按摩、面部护理，等等

  • 超过 3,000 平方米的活动空间，设有 11 间会议室，

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酒店位置

凯恩斯铂尔曼国际酒店

17 Abbott Street
4870 凯恩斯
澳大利亚

GPS:-16.924157, 145.779124

电话
传真 +61 7 4031 1465

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Coco's Kitchen + Bar

Coco's 餐厅供应各式国际菜肴 - 采用北昆士兰当地农产品精心打造的新鲜现代风味美食。Coco's 的夜间海鲜自助餐和周日早午餐在客人和当地人中备受欢迎。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,379 评论

TripAdvisor 评级  4.0/5  2,991 评论

卓越奖 2024

Spring in Cairns

Tripadvisor 评级 3.0/5

Mark T 经 TripAdvisor 认证的评论

The Pullman has that Old Charm feel, with the high Pillars in the Foyer and the Balconies. The Room as nice and as the Pullman is a little old they need a Reno. I still think they are Value compared to Modern Hotels in the area which are very sterile. My only compliant was that we decided not to go out and we tried the Restaurant Cocco's on Saturday night. Very poor and not worth the $50 per person. I would still go back and stay.

Mostly good but could be really good

Tripadvisor 评级 4.0/5

A-Travels-Glasgow 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed with 2 children in September holidays and for the most part it's good. If the outside was repainted it would look a million times better. Renovated rooms are clean and spacious with everything you need. Daily room clean is excellent. Breakfast is very good, fresh omelettes are the best. Lobby areas are mostly nice, beautiful big windows and open space - however the sofas at the front door need cleaned or replaced - the first thing you see when you walk in the door is dirty sofas. Balconies are large but don't have enough furniture to make use of them. Pool are is large but is the main thing letting the place down for families - it seems half renovated, where the gardens around the pool are nice but the pool itself needs retiled and refurbished. Some parts are a bit hazardous for childrens feet. Nice spa in the pool area. There is pool bars and signs telling you they're open at the weekends but they weren't open at all, even in school holidays. Location is on the edge of town so not as great as some of the other hotels. Spa is absolutely wonderful, lovely set up and beautiful treatments. Staff are all very pleasant and helpful.

Book a renovated room!

Tripadvisor 评级 4.0/5

J C 经 TripAdvisor 认证的评论

I stayed at the Pullman for a week long conference. Before booking I did not realize this is two hotels in one. Initially I was in an unrenovated room. Carpet was filthy and stained, furniture was falling apart. Walls also filthy with chipped paint. The balcony door had no insulation so rattled in the wind. No sleep all night because the plumbing rattled and banged the walls any time someone turned on their water. And bugs crawling in the coffee service. After a sleepless night I felt scammed. How could this be a five star hotel? I read Trip Advisor (at around 3am because I was not sleeping!) The comments had many positive reviews from refurbished rooms, and also a few commented to avoid the top floors that were not renovated. Clearly I had made a terrible mistake not reading reviews before booking. I went to the front desk around 5:30am and was told I could speak with the manager at 7am. They were able to move me to a renovated room. It was like moving into a new hotel. Beautiful bathroom, well appointed, comfortable bed. And robes ! (No robes in my previous room.) It is as if the unrenovated rooms are completely forgotten. I don’t understand how the hotel can keep them open for unsuspecting travelers. Giving 4 stars because the new rooms are beautiful and staff are excellent. (I would have given one star had I stayed in that first terrible room.)

房间脏，服务热情度不够

客户意见评级 1.5/5

任 家庭住宿 - 所有已确认评论

1. 房间可见诸多不卫生的地方； 2. 希望提供成人拖鞋，当天并未送抵房间，次日再次要求，才送达； 3.酒店公共卫生区域，也多处可见不卫生的情况

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， CK - Operations Manager

Can be better

Tripadvisor 评级 2.0/5

Chamz79 家庭住宿 - 经 TripAdvisor 认证的评论

Compared to other Pullman hotels this venue is not up to the mark. Hotel is too old and rooms need a renovations.

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其他网络用户评价我们的酒店

  • 970 评论 9.5/10 位置
  • 1,941 评论 7.7/10 房间
  • 1,847 评论 8.5/10 服务
  • 13 评论 8.4/10 上网
  • 680 评论 7.7/10 舒适度
  • 634 评论 7.1/10 氛围
  • 610 评论 6.7/10 清洁度
  • 525 评论 7.4/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。