礁滩铂尔曼酒店赌场 5 星

客户意见评级 (ALL 评级) 4.7/5 3,114 评论

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35-41 Wharf Street, PO Box 7320, Queensland, 4870 凯恩斯, 澳大利亚

描述

酒店其他优惠

  • 在 Tamarind 享用屡获殊荣的美食 品味现代风味的澳大利亚佳肴

  • 设有 11 个可灵活调整的会议区， 可承办多达 800 人的会议

  • 位于市中心！距离大堡礁码头或凯恩斯会议中心只有 3 分钟步程

  • 豪华房包含所有豪华设施！一定要查看我们的优惠服务。

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酒店位置

礁滩铂尔曼酒店赌场

35-41 Wharf Street, PO Box 7320, Queensland
4870 凯恩斯
澳大利亚

GPS:-16.923458, 145.779488

电话
传真 +61 7 4030 8777

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  3,114 评论

TripAdvisor 评级  4.6/5  2,649 评论

卓越奖 2025

Great location! Nice sized rooms. Friendly staff

Tripadvisor 评级 5.0/5

Glynnis V 经 TripAdvisor 认证的评论

Greeted by friendly staff. Good location. Huge rooms very clean. Hotel cafe food was fantastic. Tamarind restaurant was recommended but is closed Sunday and Monday. Close to everything.

Dear glynnisv2014 Thank you, we really appreciate your lovely comments regarding your recent stay at the Pullman Reef Hotel Casino. We are delighted that you had such a memorable experience including the a la carte breakfast in our cafe, and we look forward to welcoming you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Terrific place to stay.

Tripadvisor 评级 5.0/5

JeffGoldCoast 经 TripAdvisor 认证的评论

Well, it was so nice to be staying in a fabulous hotel, knowing that every day you could return to somewhere with a beautiful room and amenities. Where every member of the staff always had a smile and would go out of their way to help you. We stayed for seven nights and it was a good base for being in Cairns. So close to everything. Visited the pool nice to swim in and relax by. Breakfast each day was very good with plenty of variety as well as the size. Did not visit the gym or sauna but looked good. Liked the way if you forgo the ladies cleaning the room when it wasn't necessary, and you were reimbursed when paying the bill. It is worth dining in the Tamarind restaurant which is attached. The warm welcome you when you arrive is just as nice when you leave. Absolutely great staff and accommodation. We are certain that we will return.

Dear JeffGoldCoast, Thank you so much for your wonderful review. It's fantastic to hear that you had such a nice time here with us and that so many aspects of your stay were highlighted, including the lovely staff. We really do appreciate your review and recommendations. Again thank you for your time, and we look forward to welcoming you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

‘5 star’ - not quite.

Tripadvisor 评级 3.0/5

Flying_Kangaroo1 经 TripAdvisor 认证的评论

A nice but dated hotel in need of updating. It’s in excellent shape but is clearly from the 90’s area if not before. It’s located very well indeed to central Cairns. Rooms are very large, beds comfortable, towels new and thick. Room amenities also good. AC is loud and water pipes aren’t insulated. I was on the top floor, level 7th and there was a constant annoying hum in my room, turning AC off made it slightly better but I think the mechanical ventilation or other motors must be on the roof above. Room light switches are only on one side of the bed, not both making it annoying if you don’t want to sleep in that side of the bed- a cheap move by the hotel builders. Breakfast is no better than a 4 star level. It’s cafe style from a menu. Don’t expect a 5 star Buffett. They think because they state this on their website it makes it OK. Also, breakfast tables are all over the place - I think they forgot to allocate a dinning area when designing the hotel back in the 80’s or 90’s; tables are in what appears to be a thoroughfare from the attached casino to the hotel. It’s very disorganised in appearance and somewhat slap-dash. Fruit platters come with fruit cut so thin it’s a joke. Once again this isn’t a 5 star hotel when it comes to breakfast. The only positive is breakfast goes till 11.30am. The Pullman International across the road has a full buffet breakfast but I think is triple the size of the reef casino Pullman, thus think a cafeteria zoo at breakfast esp on school holidays. This Pullman, like many Accor Pullman’s and Sofitels don’t have a club lounge diluting Accor platinum benefits significantly. More and more 5 star Accor hotels don’t have a lounge making it a poor value proposition. Only stay here if you get a great deal. I couldn’t even get a late check out as a platinum member.

Dear Flying_Kangaroo1, Thanks for staying with us again and for taking the time to write your second review on our property. As I pointed out in your last review, a la carte breakfast may not be for everyone, we don't try and hide the point that we don't serve a buffet breakfast. For those who wish for this style of breakfast and would like to line up with a few hundred people at breakfast time to scoop their food out of a communal dish we whole heartedly recommend our sister property, they are indeed 3 times the size of our hotel. They do a fantastic job at that style of breakfast. However, if a guest wants to be seated at a table and have a meal served to them without having to get up and have local Blackbird premium fresh espresso coffee made by a barista and served to your table we may be what you are looking for. You are indeed correct in pointing out our size is an impediment. Cairns being in a highly sort after holiday destination, the demand from our valued loyalty guests far outstrips our capacity of room types to furnish everyone's demand for an upgrade, an early check in and a late check out. Indeed, a late check out at 2pm makes it a challenge to provide an early check in and really upsets our valued Silver, Gold, Platinum and Diamond members who wish to check in at 2pm check in time. I do sincerely apologise that we could not deliver on this request due to our availability of rooms for incoming guests. We are very grateful that you have chosen to come back to Cairns and stay with us and found our large rooms, central location, comfortable beds and nice new and thick towels enjoyable. Best regards, Wayne

客户意见评级 2.5/5

Xiumei J. 家庭住宿 - 所有已确认评论

设施补充不及时，花洒头漏水，地漏排水不及时

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Our favorite hotel of the trip - five stars for sure! Would give it 6 stars if I could.

Tripadvisor 评级 5.0/5

Razzmatazz 经 TripAdvisor 认证的评论

This was easily the best hotel of our trip. Great location, very quiet and luxurious rooms and a fun vibe because of the casino. The room was large enough for a comfortable 4-night stay, plush towels and bathrobes, and we had the best sleep of our vacation. They even offer a pillow menu where we could request a firmer pillow. The Nespresso coffee machine in the room made great coffee! There is another Pullman Hotel across the street that houses the Coco's restaurant. We had a delicious dinner there. The front desk staff were polite and helpful, and we appreciated the $15 credit they give you on your bill if you go for the "go green" option and forego housekeeping. We had breakfast at Merchants and dinner at the Soy Kitchen, both of which were good. The Bar 36 had daily live music that we enjoyed. The location of the hotel is fantastic - just a few minutes walk to the Reef Terminal and The Esplanade where you can find a ton of eating places.

Dear Razzmatazz, Thank you so much for your wonderful review. It's fantastic to hear that you had such a nice time here with us and that so many aspects of your stay were highlighted. We really do appreciate your comments and recommendations. We agree having a six star rating with Tripadvisor would be great! We look forward to having the opportunity to welcome you back in the future. Sincerely, Wayne Reynolds General Manager Hotel

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其他网络用户评价我们的酒店

  • 910 评论 9.5/10 位置
  • 1,747 评论 8.7/10 房间
  • 1,908 评论 9.2/10 服务
  • 9 评论 4.2/10 上网
  • 704 评论 8.5/10 舒适度
  • 486 评论 7/10 清洁度
  • 375 评论 7.7/10 氛围
  • 363 评论 8/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。