凯恩斯美居酒店 4.5 星

客户意见评级 (ALL 评级) 3.9/5 896 评论

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15 Florence Street, Corner of Florence and Lake St, 4870 凯恩斯, 澳大利亚

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酒店其他优惠

凯恩斯美居酒店是商务和休闲旅客的理想选择，提供从标准房到家庭房和水疗房等多种房型。我们很高兴能为您提供热情友好的服务和实惠舒适的住宿。

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酒店位置

凯恩斯美居酒店

15 Florence Street, Corner of Florence and Lake St
4870 凯恩斯
澳大利亚

GPS:-16.919012, 145.772888

电话
传真 +61 7 4031 2298

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Stanley

We are excited to welcome you to our brand-new restaurant in Cairns featuring a gorgeous pool deck and venue encouraging sharing with family and friends. Come and experience our delicious local produce, shared plates, and relaxed cool vibe.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  896 评论

TripAdvisor 评级  3.5/5  97 评论

Not a Good Experience

Tripadvisor 评级 2.0/5

George M 经 TripAdvisor 认证的评论

I stayed here last week. To be frank, I cannot recommend this hotel. Here are my observations: The GOOD Room was large and clean (except for a small cubic zirconia on table -- where did that come from?) Bed was comfortable with nice linen. Bathroom was nice (but no bathtub) Good size TV. Staff were friendly and helpful -- none of the under was their fault. WIFI worked without problem. The BAD: Elevator was being renovated so had to use some truly shabby stairway with a mysterious block of wood nailed to the bannister. View from room -- garbage containers, dirty laundry, broken/disused furniture, staff smoking and using phones. Very dim lights in room. Lack of power points. They were very well hidden under bed side tables or in unsuitable places (waist height right next to door). Lobby coffee machine out of order. Cheap renovation of room -- linoleum was simply laid over a small step. giving a very lumpy and unsightly appearance. Check out required the use of a different and distant stairway (the shabby one was closed without notice) that forced us to leave the building and re-enter from the street, all the time lugging suitcases. This is not an expensive hotel, but neither is it a cheap one. They need to do better for the prices being charged.

Disappointing for a Mercure branded hotel

Tripadvisor 评级 2.0/5

KarenB8130 Couples - 经 TripAdvisor 认证的评论

On the positive the hotel is in a good location. Unfortunately it misses the mark of being a good standard that would be expected when booking mercure. The odd numbered rooms on the lower floor face onto a concrete wall which makes the room dark. There is no outlook at all. This needs to be made clear on the website. The bathroom is small and difficult to open the door and close it behind without a squish. The power socket next to the sink in the bathroom was insecure and wobbly. Overall the room was a good size with room for a family if needed. The floor has a slope on part of it - possibly a small step that has been removed. The restaurant isn't open all day and dinner is a basic menu. However there are a good many eateries nearby so this isn't a problem. Noise was an issue. There was noise like an industrial vacuum from the next door business. I think it could be a car valet place? During the night we could hear footsteps on the floor above, and a lot of animal squeaks - either bats or rodents - not likely birds. We were not disturbed by the maintenance that was happening on the elevator. In summary, we used this hotel because it was part of the Accor Hotels medium range. However there appears to be a number of rooms that don't come up to that spec and I do not feel this is reflected in the room rate where there are other hotels nearby at a similar rate for better value.

Retirement 2024

Tripadvisor 评级 4.0/5

Beth S Couples - 经 TripAdvisor 认证的评论

So the check in was very easy. They are in the middle of updating/upgrading their elevator so the bus guy carried our luggage up 3 flights to our room. It didn't matter to us due to the elevator situation, we had to walk the detour but may be bothersome to others. The breakfast was very good. Many options to choose. The front desk associates were very helpful and knowledgeable.

房间很宽敞

客户意见评级 5.0/5

梁永富 家庭住宿 - 所有已确认评论

环境干净整洁，生活设施齐全 ，房间宽敞，餐厅很不错，服务很好

尊敬的 HONGBO X.： 感谢惠赐有关下榻 Mercure Cairns 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Mercure Cairns Team

More than expected

Tripadvisor 评级 5.0/5

Sohel S 家庭住宿 - 经 TripAdvisor 认证的评论

After booking the hotel went through the reviews of this place. It was quite shocking to read other reviews pointing out various issues regarding the hotel. If you just need to sleep, trust me its quite nice. Breakfast need a little improvement in terms of spread and beverage selection. There is no view but room is comfortable and quite.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 414 评论 8.2/10 位置
  • 722 评论 6.2/10 房间
  • 592 评论 7.7/10 服务
  • 69 评论 2/10 上网
  • 326 评论 5.2/10 清洁度
  • 166 评论 5.3/10 食物
  • 138 评论 5.9/10 性价比
  • 137 评论 5.4/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。