凯恩斯美居酒店 4.5 星

客户意见评级 (ALL 评级) 3.8/5 1,036 评论

保证最优惠房价
凯恩斯美居酒店 - Image 1
凯恩斯美居酒店 - Image 2
凯恩斯美居酒店 - Image 3
凯恩斯美居酒店 - Image 4
15 Florence Street, Corner of Florence and Lake St, 4870 凯恩斯, 澳大利亚

描述

酒店其他优惠

凯恩斯美居酒店是商务和休闲旅客的理想选择，提供从标准房到家庭房和水疗房等多种房型。我们很高兴能为您提供热情友好的服务和实惠舒适的住宿。

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

凯恩斯美居酒店

15 Florence Street, Corner of Florence and Lake St
4870 凯恩斯
澳大利亚

GPS:-16.919012, 145.772888

电话
传真 +61 7 4031 2298

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

游泳馆

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  1,036 评论

TripAdvisor 评级  3.5/5  126 评论

Very cozy hotel

Tripadvisor 评级 5.0/5

khokhlovamasha 经 TripAdvisor 认证的评论

Very nice, well located hotel, friendly helpful staff, great breakfast, clean comfortable rooms, service were appreciate a lot

Thank you for your feedback and 5/5 rating. Regards Matt Juniper

Amazing Experience

Tripadvisor 评级 5.0/5

A B 经 TripAdvisor 认证的评论

Great Reef. Awesome experience. Amazing service. Friendly staff. Whole family had a good time. Will be back soon. BTW thanks for calling me back to hand me my scuba certificate.

Thank you for your great feedback, we really appreciate it. Regards Matt Juniper

Very disappointing

Tripadvisor 评级 3.0/5

BBB_au 经 TripAdvisor 认证的评论

As a semi regular Accor user we were very disappointed in this venue. Welcome drinks were from the mini bar. Not acceptable. Yes I know there were Reno's going on. No kettle in the room, despite them providing tea bags. 2 Coffee pods. 1 spoon. Trouble finding how to open the curtains, TV munted. Can't call reception because there was no phone in the room. So had to go to reception for assistance. The girl on duty helped us and did a great job. Breakfast all in the room cost. Go to a separate room for that a "restaurant". All cold options there. No hot buffet. Cooked to order. I am a fussy eater and the 2 hot options on offer were not to my liking. Perhaps an offer of cook to your needs would be a better option. 3 slices of white bread put out. "Long" bread provided. Doesn't fit into the Kmart toaster. Coffee machine producing luke warm coffee, undrinkable. Fittings not maintained. See photo. How this is acceptable to Accor is beyond me. Rest assured we don't recommend it and will send this review to Accor. I am glad we didn't use our free night on this location.

Dear BBB, Thank you for your feedback and I am sorry to see the issues you raised. We will address all the issues you and thank you for bringing these to our attention. I am disappointed to see you were not happy with our breakfast as we have been getting a lot of great feedback on the hot meals available, though I will share your feedback with the breakfast team too. Regards Matt Juniper

Nice place, happy friendly staff.

Tripadvisor 评级 5.0/5

Peter A 经 TripAdvisor 认证的评论

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

客户意见评级 5.0/5

Liu Y. 家庭住宿 - 所有已确认评论

酒店布置特别温馨实用，有微波炉，冰箱，咖啡机，有家的感觉。

尊敬的刘耀， 感谢您分享您的体验。很高兴得知您对酒店的位置和设施感到满意。我们的目标是为客人提供舒适和便利的住宿体验。期待您的再次光临！ 此致 马特·朱尼珀，酒店经理

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 417 评论 8.2/10 位置
  • 747 评论 6.3/10 房间
  • 620 评论 7.7/10 服务
  • 84 评论 1.2/10 上网
  • 304 评论 5.2/10 清洁度
  • 242 评论 3.5/10 食物
  • 135 评论 6.9/10 氛围
  • 126 评论 6.6/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 凯恩斯 的所有酒店