棕榈湾海神庙铂尔曼水疗度假酒店 5 星

客户意见评级 4.5/5 3,776 评论

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棕榈湾海神庙铂尔曼水疗度假酒店
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酒店其他优惠

  • 尽享海滨优越位置,欣赏不可多得的自然环境

  • 设有三个美观迷人的游泳池,包括大泻湖泳池

  • 极富热带风情的私密环境 -是举办婚礼的理想之选,为您留下难忘回忆

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

棕榈湾海神庙铂尔曼水疗度假酒店

5 Triton Street
4879 棕榈湾
澳大利亚

电话: +61740599600

传真: (+61)7/40599699

从 15h00 办理登记入住手续

从 11h00 办理退房手续

  • SUNBUS :  110 PALM COVE

  • 乘飞机

    CAIRNS INTL AIRPORT 达到 25公里 / 15 英里 - 班车服务 付费

GPS :-16.752775, 145.670175

酒店服务

TEMPLE OF TASTES RESTAURANT

Temple of Tastes 餐厅坐落于棕榈湾,内部装潢现代、低调而精致,营造出简约、休闲放松的氛围,这是一家时尚的度假村餐厅,您可以选择在餐厅内或户外的露台上尽情地畅享美食。

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 5 会议室
  • 商务中心
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 63 间客房
    • 0 间残疾人士客房
    • 0 间家庭客房
    • 0 间相通客房
    • 80 间禁烟客房
    • 没有楼层
  • 酒店使用的语言
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 100% 无烟酒店
  • 入住/退房设施
    • 快捷退房
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • 穿梭巴士
    • CAIRNS INTL AIRPORT 额外收费
    • CNS 额外收费
  • Hotel Car Park
    • 酒店内
护理
  • Lagoon, Lap & Children Pool
    • 外部
    • 酒店内
  • Pullman Gymnasium
    • 酒店内

我们的客房

棕榈湾海神庙铂尔曼水疗度假酒店为商务人士和休闲游客提供豪华典雅、宽敞舒适的度假房。客人可从一系列住宿选择中选择入住的房间,包括单间公寓房、 单室、双室和三室公寓,酒店还设有跌水潭公寓和顶楼公寓,是想要尽情享受的客人不可错过的选择。房间提供私人阳台或露台、可看室内电影的纯平电视、24 小时房内用餐、套间浴室、浴袍和拖鞋。

单间公寓水疗房

  • 最多人数: 2
  • 面积: 从 40 / 431 sq ft
  • 景色: 位于泳池旁边, 位于花园旁边 *
  • 大部分的住宿: 阳台 *

视情况而定

  • 客房内的无线网络
  • 浴袍
  • 咖啡/茶器具
  • 熨衣板和平板熨斗
  • 迷你酒吧

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:164 平方米

  • 最大容量:150 个人

  • 最大宴会容量:120 个人

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棕榈湾海神庙铂尔曼水疗度假酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

3,776 评论

TripAdvisor 评级 4.5/5

1,515 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Our Family Stay at Sea Temple Resort - Sept21

Tripadvisor 评级 5.0/5

bjr772021 03/10/2021 经 TripAdvisor 认证的评论

We had a five night stay during week 2 of the Sept school holidays, and were travelling with another family. The resort location in Palm Cove was ideal, as was just a few hundred metres from the Main Street of Palm Cove so just close enough, but also just far enough away. The resort is fantastic and has everything we needed for our 2 family stay. The resort pool was great and we did spend considerable time pool side, along with the food and beverage available at the resort. We received a penthouse Spa Roof top upgrade and the room was amazing, and service by housekeeping (daily) was top notch. Jessica and her team were amazing, and nothing was too much trouble for any of the team. Overall the Sea Temple exceeded our expectations, and we had a very enjoyable family holiday. Highly recommend this resort to other families with kids (or for adults only as well). Thanks again Jess.

Dear bjr772021, Thank you for choosing to stay with us at the Pullman Palm Cove Sea Temple Resort & Spa and thank you for being a valued Accor Live Limitless member. We are thrilled to hear that your recent 5 night family vacation at our resort was excellent and that we exceeded your expectations. It is also fantastic to hear that both our location and facilities suited your needs and that you were able to relax poolside or in your upgraded rooftop room. Thank you for taking the time to provide us with feedback and we hope to warmly welcome you all back again in the near future. Sincerely, Jessica James General Manager

Great holidays

Tripadvisor 评级 5.0/5

kawaina 09/08/2021 经 TripAdvisor 认证的评论

Our room was kept clean every day, the break fast was great and the staff was friendly and helpful. The pool-side live music was fantastic. I only wished we had a washing machine in the studio room we had. Pullman Sea Temple Palm Cove has a 'warm' place in my heart.

Dear Kawaina, Thank you for choosing to stay with us at the Pullman Palm Cove Sea Temple Resort & Spa. We are thrilled to hear that you had a great holiday at our property. It is fantastic to hear that you found all of our staff both friendly and helpful. We are so pleased that you were able to relax and enjoy our poolside live music. Thank you for the feedback regarding the washing machine, we can confirm that the Studio room is the only room type in the resort without this. All of our apartments have washing machines and dryer's inside. Thank you for taking the time to provide us with detailed feedback. We hope to warmly welcome you back again in the near future. Sincerely, Jessica James General Manager

Amazing stay

Tripadvisor 评级 5.0/5

Voyage762709 17/04/2021 经 TripAdvisor 认证的评论

We absolutely loved our stay. From the room to the relaxed feeling across the resort made for an amazing holiday. Our children had an awesome time and thank you for making my husbands birthday very special with the cake! We can’t wait to visit again

Hello Voyage762709, Many thanks for your recent review of our tropical resort in Palm Cove! Delighted to hear you loved your stay for your husbands birthday celebration. Pleased you were able to relax and unwind and look forward to welcoming you back to our wondrous playground very soon! Kind regards Craig Dodd

Absolutely Perfect

Tripadvisor 评级 5.0/5

Stephen B 05/04/2021 经 TripAdvisor 认证的评论

Incredible rooms that were fully equipped with everything you could need. A luxurious bath . Lovely pools and restaurant. Really nice walk along the beach to Palm Cove. The staff were so super helpful and friendly. A really tranquil and relaxing place to stay.

Dear Stephen, Thank you so much for taking the time the time to share your recent experience further to your stay with us in tropical Palm Cove! I'm so pleased to hear you enjoyed your stay with us and found our setting relaxing. We have an amazing team of people and delighted to hear they left such a positive impression with you. Hope we have the opportunity to welcome you back to the resort and region for next getaway. Warmest regards Craig Dodd

Pullman Palm Cove Makes a holiday

Tripadvisor 评级 5.0/5

janicewriley 11/03/2021 经 TripAdvisor 认证的评论

I recently stayed at the Pullman PC and the hotel MADE the holiday. Easy access to the beach, pool, bar and restaurant. A pleasant walk to the main street and all PC has to offer. Friendly efficient staff and lovely rooms.

Dear janicewriley, Thank you so much for your recent review of our resort in wondrous Palm Cove. Delighted to hear you enjoyed our resort and facilities during your stay and hope you were able to relax and unwind. We have an amazing team and pleased to hear they left such a positive impression with you. Thank you again and hope to see you back at the r3esort very soon. Warmest regards Craig Dodd

Stay at the Pullman Palm Cove

Tripadvisor 评级 5.0/5

barbara99au 02/03/2021 经 TripAdvisor 认证的评论

Great place to stay. The staff are just so lovely, nothing is to much trouble. Breakfast was very nice and the staff were also very helpful. We would recommend staying here it has everything Pools and the Beach. We will be back.

Dear barbara99au, Many thanks for your recent review and rating of our resort in Palm Cove! I'm so pleased to hear you enjoyed your stay with us and thrilled to hear our amazing team left such a positive impression with you. Look forward to welcoming you back to the resort when you are next considering a visit to the region. Thank you and take care! Kind regards

Sadly Dissatisfied

Tripadvisor 评级 4.0/5

THEREH2021 29/01/2021 经 TripAdvisor 认证的评论

I am a regular to this Hotel and even had my wedding here. For the past 12 years have been holidaying here and never been so disappointed. The room was bot looked after, being the last villa owned by the hotel it should be immaculately kept- my husband spent our first three hours cleaning the pool, patio and unclogging the pump. I had asked reception for a feedback form which I still have not yet received via email. The service was fine, sheets were clean, food unavailable due to restaurant being booked out. My kids still had a great time as I pre packed meals and snacks for them and went swimming in the large pool instead of our own plunge pool which is what you spend the money for. If it were cleaner it would have been better.

Dear THEREH2021, Thank you for taking the time to share your recent experience with like-minded travelers. As a loyal guest of the resort I regret that certain aspects of your stay have impacted your overall impression of the resort. Please accept my apologies. I would welcome the opportunity to speak with you to personally apologise so please do reach out to me at the resort at any time. Hope to hear from you soon. Warmest regards Craig Dodd

A sprinkle of Bali in a setting comparable to Maui

Tripadvisor 评级 5.0/5

l0ve2travel01 08/01/2021 经 TripAdvisor 认证的评论

This is a Bali inspired resort perfect for families built around a magnificent pool. Rooms available that open onto the pool to rooftop penthouses make it a perfect family destination - you would be happy not to leave the resort. Its a 5min walk to the start of the main strip in town along the beach with 5 star restaurants in terms of food but casual vibe inclusive to families. Not being able to swim due to stinger season didn't bother us - the resort pool made up for this. Organise a Coles delivery to your room if you have small kids and/or enjoy the discount benefits of an Accor membership and happy hour drink specials. We will be back. Having recently visited Kaanapali, Maui we felt Palm Cove is as good or better with more restaurants and less people. No waves like Maui but there were none when we visited. Marine life compares, beaches are the same (minus the swimmers) tropical rainforest and mountains to the beaches compares as does the heat and humidity with tropical rain showers to cool you down.

Dear l0ve2travel01, Thank you for taking the time to share your experience further to your stay with us in wondrous Palm Cove! Delighted to hear you enjoyed your stay at the resort and pleased you found our facilities and location ideally suited to your needs! Hope to have the opportunity to welcome you back to the resort for your next relaxing getaway and thank you for your loyalty. Warmest regards Craig Dodd

Palm Cove Paradise

Tripadvisor 评级 5.0/5

MM1959 03/01/2021 经 TripAdvisor 认证的评论

From the moment we arrived we were treated kindly by all staff, thank you Karen at check in for making us feel welcome straight away. Our room was perfect, breakfast was more than adequate, pool area(s) are great. Short walk to center of Palm Cove. I did feel at times there was a shortage of Staff.

Dear MM1959, Many thanks for your recent review of our resort in tropical Palm Cove. I'm so pleased to hear you enjoyed your stay with us and pleased to hear our team left such a positive impression with you. Thank you for your feedback regarding our staffing levels and will review this as a priority with our operations team. I wish you and your family all the best for the year ahead, may it will be filled with memorable moments! Thank you and take care! Craig Dodd

An enjoyably and relaxing stay

Tripadvisor 评级 5.0/5

megan m 24/12/2020 经 TripAdvisor 认证的评论

A full week of relaxing and enjoying the tranquility of Palm Cove. Pullman is a lovely resort to relax in and was not overly busy to top it off. The facilities in the 2 bedroom apartments are comfortable, spacious and clean. The resort has modern facilities and excellent proximity to the beach. I hope to return again next year.

Dear Megan, Hope you are well and many thanks for your recent review and rating of our resort in wondrous Palm Cove! I'm so pleased to hear you enjoyed your time with us and hope you were able to explore our amazing region. I wish you and your family all the best for the Holiday Season; may it will be filled with memorable moments and hope for a better New Year! Look forward to seeing you in 2021. Warmest regards Craig Dodd

Good but getting old

Tripadvisor 评级 4.0/5

Jon B 02/11/2020 经 TripAdvisor 认证的评论

The property is a well designed resort. It has the location, design and feel of a 5 star resort...But, it needs some urgent TLC. When checking in, our room was not up to our expectations, so Alvin very graciously found us a similar room that met our expectations. Alvin was outstanding with his customer care! However, the property needs some maintenance, with external areas, and FFE urgently needing a makeover. Based on this, I don't think this property can be called 5 star.

Dear jonbarker1, Many thanks for your recent review of our resort further to your stay with us in Palm Cove! I'm pleased to hear our team left such a positive impression with you and will ensure they receive your kind words. We are in the process of finalising a room upgrade which includes replacing all furniture in our rooms, and confident once this is completed we'll provide a greatly improved experience for our guests. Thank you again and hope we have the opportunity to welcome you back to the resort and region very soon. Warmest regards Craig Dodd

Great stay

Tripadvisor 评级 5.0/5

DaveT22345 22/10/2020 经 TripAdvisor 认证的评论

Really enjoyed it our stay at Pullman Palm Cove, the staff we very friendly and helpful although I do feel they were understaffed in the food and beverage areas with the high occupancy at the time. Apart from that loved our stay and will definitely come back

Hell DaveT22345, Thank you for your recent feedback regarding your stay with us in Palm Cove and pleased to hear you enjoyed your time with us. I shall review and raise your feedback with our food and beverage team, and review staffing levels to ensure we have appropriate manning that reflects our business levels, and apologise that you experienced service delays because of this. Look forward to welcoming you back to the resort for your next relaxing getaway. Kind regards Craig Dodd

Relaxing with family

Tripadvisor 评级 4.0/5

monmoreno72 08/10/2020 经 TripAdvisor 认证的评论

Beautiful resort with a stunning pool. We stayed in a 3 bedroom apartment situated close to the pool. When booking ask plenty of questions. I would not have paid the extra money to have our own private pool as we were so close to the main pool and bar area. Unfortunately there were no blinds on the ground floor so everyone could see into our unit! And the rooms were not set up as requested after calling twice to confirm. The included breakfast was not to the standard of other Pullman properties and not a lot of choice for dietary restrictions. The property is a close walk to many other restaurants along the beach.

Dear monmoreno72, Many thanks for your review of our tropical oasis in Palm Cove further to your stay with us. I'm pleased to hear you enjoyed your stay and were able to relax and unwind with your family. I'm delighted to hear you were able to enjoy our facilities and thank you for your feedback regarding the window coverings in the villa you stayed in. I shall also review your feedback regarding our amended breakfast offering (impacted by COVID restrictions) with our kitchen team. Thank you again for your feedback. It's greatly appreciated. Hope to see you back at the resort very soon. Tropical regards Craig Dodd

Fabulous Stay

Tripadvisor 评级 5.0/5

Danielle B 02/08/2020 经 TripAdvisor 认证的评论

We drove up from Brisbane for a few days off and this venue was location. It's hard with so many properties in the area but this one ticks all the boxes. It's away from the busy restaurant section (and road) of Palm Cove. It has direct access to the beach and a wonderful walking track that easily takes you to Palm Cove or as far as Cairns if you were that enthusiastic. We had a rooftop area with our room and this was great for a seafood BBQ in the afternoon, soaking in the spa - truly relaxing. Staff were great at the restaurant and breakfast was lovely although a little repetitive if you are there for a few days. This was a great stay - I highly recommend it.

Hello Danielle, Thank you so much for your recent review and rating of our resort in tropical Palm Cove! Delighted to hear you enjoyed your stay and pleased you were able to relax and rejuvenate. Our roof top apartments are ideal for afternoon entertaining and pleased you were able to enjoy this. Very much appreciate your feedback and hope we are able to welcome you back to the resort very soon. Kind regards Craig Dodd

great weekend

Tripadvisor 评级 5.0/5

linda51bak 25/06/2020 经 TripAdvisor 认证的评论

We had a great weekend. The room was beautiful, clean and comfortable. Staff were friendly and helpful from the reception, housekeeping restaurant staff and even the gardener. They were all interested in how we enjoyed our day and gave helpful hints on things to do and see. We had a great time thank you.

Fabulous getaway

Tripadvisor 评级 5.0/5

Robert1967m 28/02/2020 经 TripAdvisor 认证的评论

Great service from the moment i checked in, Max at the front counter is brilliant as is Andrew at the bar. Room was comfortable and well serviced every day. Thanks for another great stay, see you again soon.

Dear Robert1967m, Many thanks for your recent review of our resort in wondrous Palm Cove. Delighted to hear you enjoyed youe time and were able to relax and unwind! Pleased to hear our team left such a positive impression with you and will ensure to pass your kind words onto them. Thank you again and hope to see you back at thge resort very soon. Kind regards Craig Dodd

Luxurious Quiet and Tranquil. Great location

Tripadvisor 评级 5.0/5

stephenjones2019 Family - 17/01/2020 经 TripAdvisor 认证的评论

This resort is outstanding. It is beautiful. The surrounds are relaxing, lots of families around, aswell as honeymooners, however we felt like we had the place to ourselves sometimes and the resort was fully booked! Amazing weather, for wet season we had sunny days all week. The main pool is always so warm and inviting. The swim out apartment was perfect, kids loved jumping straight into the pool. Close to the beach. Restaurant was always busy, service was not 5 star but good enough. Need to cater better for coeliac disease not enough options. Taps leaked in main bathroom, Advised we would have no service on public holiday new years day however they actually did service our room anyway, thanks. Umbrella on our outdoor swim out patio would be good. Overall we had a great stay and will return some day.

Dear Stephen, Thank you so much for taking the time to share your experience further to your stay with us. Delighted to hear you enjoyed your time and were able to relax and unwind poolside! We are in an amazing location with our very own beach at your doorstep! Thank you for your recommendations regarding our menu selection for dietary requirements and I shall raise this with our executive chef as a priority. Hope we have the opportunity to welcome you back to the resort for your next holiday very soon. tropical regards Craig Dodd

Greatly exceeded our expectations

Tripadvisor 评级 5.0/5

Cedric T Family - 14/01/2020 经 TripAdvisor 认证的评论

I was travelling with my parents and we booked the 2-bedroom apartment with rooftop for two days. The apartment is excellent and very large. Each bedroom has its own bathroom, one with both a tub and a shower, the other with just a shower. The kitchen is really well equipped, with all you need for a long stay, including washing machine and dryer, and lots of cookware. The rooftop is amazing, although we did not stay long enough to try the spa and the barbecue. The hotel itself is well built and very close to the beach. The pools are large enough but I would have liked to find some shade in parts of the pool. It is also difficult at times to find lounge chairs in the shade. Another criticism is that there are no proper change rooms at the pool: because we arrived early, we wanted to use the pool while we were waiting for our room, but to get changed we were directed to the very small public bathrooms next to the lobby. The staff throughout the hotel was very nice, helpful and accommodating. The quality of the food really stood out, especially at breakfast and at the Temple of Tastes restaurant (so good we had dinner there throughout our stay). We would definitely come back, and for a longer stay to really enjoy the vast apartment and the rooftop.

Dear Cedric, Thank you for sharing your recent experience with like-minded travelers; it's greatly appreciated and assists us in continually improving the experience we provided for our guests! Delighted to hear you enjoyed your stay with us and were able to experience our facilities; in particular our restaurant Temple of Tastes. Thank you again for your feedback and hope we have the opportunity to welcome you back to the resort very soon. Kind regards Craig Dodd

Christmas happiness

Tripadvisor 评级 5.0/5

T3842KQmichaels Couples - 04/01/2020 经 TripAdvisor 认证的评论

Whilst things started a little rocky with our room having a mouldy smell, we were helpfully relocated to a Penthouse Suite at no cost thanks to the brilliant front office manager Natasha. In the restaurant, Indiana was fabulous, polite, helpful, professional, friendly, efficient & proactive. Fabrizio the F & B Manager was welcoming and wanted to ensure we were happy with everything. He is very personable and definitely wants to engage with his customers. The entrees were excellent and the kitchen accommodated some modifications to suit dietary requirements Entrees were delivered promptly, plates were warm and water in finger bowl was warm which Dorothy greatly appreciated.

Dear Michael, Thank you so much for your recent feedback regarding your stay with us over the festive period. Delighted to hear our team left such a positive impression with you and will ensure to pass your kind words onto them. Please to hear you were able to experience our re-imagined restaurant Temple of Tastes. Thank you again and look forward to welcoming you back to the resort very soon. Kind regards Craig Dodd

Poor location....not exactly ‘Palm Cove’

Tripadvisor 评级 3.0/5

brucehenderson23 Solo travel - 07/12/2019 经 TripAdvisor 认证的评论

It’s a long walk to where all the main restaurants and bars are situated. Good 10mins!! Street lighting on road to hotel from Palm Cove is extremely poor and would not recommend for single unaccompanied females. Main bar at hotel shut at 10pm too!!

Hello brucehenderson23, Thank you for your recent review of our resort further to your stay with us. It's a lovely 5 minute walk too the esplanade in Palm Cove; although disappointed to hear your thoughts that it was too long. We have raised the lighting concern with ERGON Energy and they have confirmed the light will be replaced in the next week. Thank you again for your feedback and hope you enjoy the festive season. Warmest regards Craig Dodd

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