曼特拉海滨大道酒店 - 凯恩斯 4 星

客户意见评级 (ALL 评级) 4.4/5 1,514 评论

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曼特拉海滨大道酒店 - 凯恩斯 - Image 1
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53 57 The Esplanade, 4870 凯恩斯, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 毗邻具有标志性的滨海大道泻湖

  • 距大堡礁码头 5 分钟步程

  • 周围集聚诸多餐厅、酒吧和商店

  • 距凯恩斯会展中心 10 分钟步程

我们的客房

酒店位置

曼特拉海滨大道酒店 - 凯恩斯

53 57 The Esplanade
4870 凯恩斯
澳大利亚

GPS:-16.921305, 145.777742

电话
传真 +61 7 4046 4242

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无线网络
  • 空调
  • 100% 无烟酒店

游泳馆

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,514 评论

TripAdvisor 评级  4.0/5  2,615 评论

Great location

Tripadvisor 评级 4.0/5

gaurav_829 经 TripAdvisor 认证的评论

Mantra Esplanade is perfectly situated in the heart of the city, just a short walk from the Reef Terminal and the vibrant Cairns waterfront dining scene. For those looking to swim, the public Esplanade Lagoon is only a five-minute stroll away. You truly couldn’t ask for a more ideal location. The service was a highlight; the staff were incredibly polite and went out of their way to accommodate an early check-in. As an ALL - Accor Live Limitless member, I was pleased to see all benefits and upgrades honored, which added significant value to the stay. We stayed in a one-bedroom apartment that felt like a home away from home, fully equipped with all the necessary amenities. It is worth noting that full housekeeping is only provided once a week; however, the staff are happy to provide fresh towels or other essentials at reception upon request. While there is no on-site restaurant, the hotel features a good-sized swimming pool, and the proximity to local eateries makes dining out effortless.

Dear gaurav_829, Thank you for your thoughtful review regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you appreciated our prime location, which indeed offers easy access to the Reef Terminal and the vibrant dining options along the waterfront. It is gratifying to know that our staff's commitment to service and your status as an ALL - Accor Live Limitless member contributed positively to your experience. We acknowledge your comments regarding housekeeping and the lack of an on-site restaurant. As you noted, full housekeeping services are provided weekly, and we are pleased that our team was able to assist you with any additional needs during your stay. We aim to create a comfortable environment for our guests, and your feedback is invaluable in this regard. Thank you once again for your kind words, and we hope to welcome you back in the future. Best regards, Harry Ha General Manager

Family stay Dec 25. Recommended

Tripadvisor 评级 4.0/5

Kerry O 经 TripAdvisor 认证的评论

Stayed for 5 nights this week. Was slightly concerned with previous reviews. We were very happy with the hotel. Location is amazing, rooms good size and great kitchen facilities. Beds comfy. Staff very good. Pool needs a bit of a tidy up (leaves etc spoil it's image and the foliage needs cutting back) gym was ok. Would definitely stay again. Location is the best feature along with excellent value for money.

Dear kerryoU2562XJ, Thank you for your positive feedback regarding your family stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed our prime location, spacious rooms, and comfortable beds. Your compliments about our staff are greatly appreciated. We acknowledge your comments regarding the pool area and gym, and we will consider these insights for our ongoing maintenance. We are pleased that you found great value in your stay and look forward to welcoming you again in the future. Best regards, Harry Ha General Manager

Pretty solid venue that has been tidied up

Tripadvisor 评级 4.0/5

shoeless1963 经 TripAdvisor 认证的评论

Second stay at the property and starting to quite like it. Brilliantly located right on the seafront and easy walking distance to everywhere. Rear exit also goes past a pretty little museum area that is lit at night. Believe the rooms have had some TLC in the last 18 months since our last visit and new carpet fitted maybe? Still the 80s style 'in-the-bath' shower but bathrooms clean and functional. Hotel options sparse and a tad binary - OK and very not OK - in Cairns but Esplanade is overall value-for-money. Amusing to see that some of the rooms have very long-term residents in - they do monthly or longer rentals - with small plantations on the balconies. Reception staff friendy but not a full-service venue.

Dear Shoeless1963, Thank you for your thoughtful feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you found our location convenient and enjoyed the improvements made to the property since your last visit. It is always rewarding to know that our efforts to enhance the guest experience are appreciated. We acknowledge your comments about the bathroom facilities and understand that the design may not meet everyone's preferences. Your mention of our reception team's friendliness is appreciated, and we strive to create a welcoming atmosphere for all our guests. While we do offer various room options, we understand the importance of full-service amenities and will continue to evaluate our offerings in this regard. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Harry Ha General Manager

客户意见评级 5.0/5

Liwen L. 朋友住宿 - 所有已确认评论

酒店很棒，还给我升级了海景房，非常感谢🙏，而且还可以做饭很方便

Dear L., Thank you for your positive review of our hotel. We are delighted that you enjoyed the upgrade to the sea view room and the convenient facilities. We look forward to your return to experience more wonderful moments. Best regards, Harry Ha General Manager

Friendly front desk, Greta location - but awful room

Tripadvisor 评级 1.0/5

ChasingSun101 Couples - 经 TripAdvisor 认证的评论

The front staff was amazing at this hotel. Very hospitable and helpful. The location is fantastic, too- especially if you are taking a snorkel or dive tour. Honestly, that’s where the kudos stop. The rooms are extremely basic, the mattress feels like it is 100 years old. I’m not even particularly picky about mattresses… But with theirs, you can actually feel the springs coming through. The towels are threadbare and there are no washcloths. The worst part of all is that the room smelled like Thai food in the afternoon and garlic bread in the evening. There must be some sort of air-conditioning/exhaust issue where smells from the restaurants on the first floor are being sucked into it. It really stinks. It made sick to my stomach and I worried about it making my clothes smell. I hated my stay.l and would not recommend this hotel.

Dear ChasingSun101, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are pleased to hear that you found our front desk staff welcoming and that you appreciated our prime location. However, I sincerely regret that your experience with the room did not meet your expectations. Your comments regarding the mattress, towels, and the unpleasant odors are concerning. We strive to maintain a high standard in our accommodations, and your insights will be taken into consideration as we continually seek to improve our services. It is unfortunate that you encountered issues related to the air quality which impacted your comfort. We understand how important a pleasant environment is for our guests. Thank you once again for your valuable feedback, and I hope you might consider giving us another opportunity in the future. Best regards, Harry Ha General Manager

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其他网络用户评价我们的酒店

  • 890 评论 9.7/10 位置
  • 1,082 评论 6.4/10 房间
  • 868 评论 8/10 服务
  • 40 评论 5.6/10 上网
  • 435 评论 6/10 舒适度
  • 402 评论 5.2/10 清洁度
  • 250 评论 3.7/10 氛围
  • 235 评论 4.8/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。