曼特拉海滨大道酒店 - 凯恩斯 4 星

客户意见评级 (ALL 评级) 4.3/5 1,784 评论

曼特拉海滨大道酒店 - 凯恩斯 - Image 1
曼特拉海滨大道酒店 - 凯恩斯 - Image 2
曼特拉海滨大道酒店 - 凯恩斯 - Image 3
曼特拉海滨大道酒店 - 凯恩斯 - Image 4

描述

酒店其他优惠

  • 要与预订顾问联系,请致电 1300 987 610

  • 毗邻具有标志性的滨海大道泻湖

  • 距大堡礁码头 5 分钟步程

  • 周围集聚诸多餐厅、酒吧和商店

  • 距凯恩斯会展中心 10 分钟步程

我们的客房

预订此酒店
客房 1

酒店位置

曼特拉海滨大道酒店 - 凯恩斯

53 57 The Esplanade
4870 凯恩斯
澳大利亚

GPS:-16.921305, 145.777742

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

游泳馆

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,784 评论

TripAdvisor 评级  4.0/5  2,607 评论

Great location, but otherwise just ok

Tripadvisor 评级 3.0/5

L6651TGtrishh 经 TripAdvisor 认证的评论

Dear L6651TGtrishh, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed our prime location and the view from your room. However, we regret that certain aspects of your experience did not meet your expectations. We acknowledge your concerns about the room's condition and the accessibility issues with the electric jug. Your insights about the shower and power points are valuable, and we appreciate your suggestions for improvement. Regarding the pool and spa temperatures, we strive to maintain a comfortable environment, and your feedback will be taken into account. As for housekeeping, our policy is to provide services every few days for longer stays, ensuring guests have access to additional amenities upon request. We understand that this may not align with everyone’s expectations and appreciate your understanding in this matter. We hope to have the opportunity to welcome you back in the future. Best regards, Harry Ha General Manager

Unsafe, Misleading, and Deeply Disrespectful – Avoid at All Costs

Tripadvisor 评级 1.0/5

nancy n 经 TripAdvisor 认证的评论

Poor service murky pool

Tripadvisor 评级 1.0/5

Paula jane H 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Paula, Thank you your time on the phone yesterday to listen to your feedback and work through a resolution that you were confortable with. Tropical regards, Harry Ha Cluster General Manager

Very disappointing

Tripadvisor 评级 1.0/5

KENorman 经 TripAdvisor 认证的评论

Dear KENorman, Thank you for your time over the phone with me yesterday to hear your feedback and work through a resolution that you were comfortable with. Tropical regards, Harry Ha Cluster General Manager

Disappointed

Tripadvisor 评级 2.0/5

Karen N Couples - 经 TripAdvisor 认证的评论

Dear Karen N, Thank you for taking the time to share your feedback with me - it is valued and appreciated. I am sincerely sorry that we did not meet your expectations on this recent stay. We have commenced planning for refurbishment which will revitalise our rooms. We are a weekly clean hotel and this is advertised in all of our literature online. Your feedback is invaluable to us, the team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Cluster General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 927 评论 9.6/10 位置
  • 1,137 评论 6.3/10 房间
  • 943 评论 8.4/10 服务
  • 63 评论 6/10 上网
  • 436 评论 5.3/10 清洁度
  • 434 评论 5.7/10 舒适度
  • 251 评论 3.8/10 氛围
  • 144 评论 6.3/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 凯恩斯 的所有酒店