曼特拉三部曲酒店

客户意见评级 (ALL 评级) 3.9/5 2,277 评论

酒店其他优惠

  • 位于凯恩斯中央商务区的滨海大道上

  • 5 家店内餐厅、IGA、美发沙龙、按摩和更多服务

  • 从酒店到宽敞的三卧室公寓,我们提供多种房型

  • 酒店毗邻新凯恩斯水族馆和凯恩斯所有值得一去的地方

  • 靠近会议中心和商务区

安心悦界(ALLSAFE)认可酒店

酒店位置

曼特拉三部曲酒店

101 105 Esplanade
4870 凯恩斯
澳大利亚

GPS:-16.918636, 145.775751

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 穿梭巴士
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络

我们的客房

Designed for maximum comfort, Mantra Trilogy's hotel rooms and apartments let you keep your cool with roomy surrounds, air-conditioning and ceiling fans. Our Cairns apartments have fully equipped kitchen and laundry facilities as well as a separate dining area and spacious balconies with breathtaking ocean views.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  2,277 评论

TripAdvisor 评级  3.5/5  2,859 评论

Great location, unclean room.

Tripadvisor 评级 2.0/5

01TravelBuddy 商务住宿 - 经 TripAdvisor 认证的评论

I chose this hotel based on the location which was central to everything. When checking in I was advised the room had not been paid for on my corporate account so it took an hour for the account to be sorted before I could check in. I missed a meeting whilst waiting to check in so it would have been nice if someone had tried to contact me about this before my arrival. The room was very basic and quite outdated. The shower was very difficult to turn on. The room was quite unclean - door handles and light switched were sticky and dirty. Internal phone was filthy and looked like it had never been cleaned. No onsite restaurant or room service and nothing available in the bar fridge except some small portions of milk. I booked a queen room and the bed was two single beds pushed together which was very uncomfortable. There was no blanket on the bed so I had to find one from a cupboard - who knows if it was clean. I will definitely not choose to stay here again.

Fantastic location

Tripadvisor 评级 4.0/5

jodio424 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed for 7 nights in a 2 bedroom apartment on the 9th floor. The location right on the esplanade and view from our balcony was amazing. The rooms were big enough, beds comfortably . Our room did have mould on the ceiling in the master bedroom near the bathroom. This was our third stay at this hotel over a period of 8 years. It is starting to look a little dated - the pool is missing tiles and needs a good scrub. The gym equipment is old at outdated. The staff are lovey, check in was smooth and easy. My only issue with that was I have been a mantra member for years and the welcome email didn’t pop through which would have given me free wifi and breakfast. Staff suggested I sign back up but couldn’t as I was already a member. So we missed out on breakfast!

Great location

Tripadvisor 评级 5.0/5

Steve W 经 TripAdvisor 认证的评论

Great location, we overlooked esplanade and was surrounded by all the waterfront restaurants. Apartment was spacious and modern, with a sufficiently sized balcony. Pool was good size, although there could have been more poolside lounges

BE AWARE

Tripadvisor 评级 2.0/5

maccasmrs 家庭住宿 - 经 TripAdvisor 认证的评论

The original room in tower 3 was an absolute danger to humans, it smelt mouldy, which gave us breathing difficulties, ceiling fan didnt work, no hot water. I spoke to Dana the next day after no sleep, what an incredible staff member you have there. Dana relocated us to tower 1 and even though the air conditioning was noisy it made our stay a lot more pleasant. There was a little gift with an apology card which was well received and used. Dana also made sure to give us 1 mornings breakfast which was delicious, and we went back and had breakfast the following morning which we paid for. Unfortunately there is no house keeping and the inconveniece of having to ask for clean towells or pool towells 1 tiny circle of soap, toilet paper, coffee etc. The staff at the counter are quite nice besides the man who originally checked my daughter and I in he just didnt have a care factor. I would strongly suggest that anyone wanting to stay here must BE AWARE of all of the above especially if they have booked it as we had done as a 3 night package with JETSTAR as this is the 2nd time that when I get to the hotel thats in the package you are not received well and given the worst dingy room that is available. Imost certainly will not book a package again.

Lovely stay

Tripadvisor 评级 4.0/5

Dee D 经 TripAdvisor 认证的评论

Lovely pool, surroundings and location. Pleasant, helpful staff who were always available to assist. Walking distance to shops and right on the Esplanade. Room was very clean and well set out with a space to sit.

Dear deedZ86010D Thank you for your review on the Mantra Trilogy, We welcome your lovely comments on the property and hope to see you back here in the near future. Regards Guest Relations

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其他网络用户评价我们的酒店

  • 1,096 评论 8.4/10 位置
  • 1,738 评论 5.4/10 房间
  • 1,090 评论 7.7/10 服务
  • 136 评论 4.1/10 上网
  • 777 评论 3.4/10 清洁度
  • 659 评论 4.8/10 舒适度
  • 397 评论 3.7/10 设施
  • 226 评论 4.5/10 性价比

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