皇家港口休闲酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 554 评论

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皇家港口休闲酒店 - Image 1
皇家港口休闲酒店 - Image 2
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60 Abbott Street, 4870 凯恩斯, 澳大利亚

描述

酒店其他优惠

  • 位于凯恩斯市中心

  • 毗邻具有标志性的滨海大道泻湖

  • 距大堡礁码头 5 分钟步程

  • 周围集聚诸多餐厅、酒吧和商店

  • 步行即可到达珊瑚礁赌场

我们的客房

酒店位置

皇家港口休闲酒店

60 Abbott Street
4870 凯恩斯
澳大利亚

GPS:-16.92034, 145.77626

电话
传真 +61 7 4041 4522

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调

游泳馆

Cool off with a dip in the swimming pool and relax on the sun lounges beneath the covered decks.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  554 评论

TripAdvisor 评级  4.0/5  1,127 评论

卓越奖 2023

Fantastic location

Tripadvisor 评级 3.0/5

ehack2021 经 TripAdvisor 认证的评论

We stayed for 8 days, and the location was great. So close to everything, we were able to walk most places. Be aware when the staff tell you that Woolies is just a block away it is because you will need to buy all your supplies. There is no servicing of apartments for a week stay so you will need to go and buy washing liquid, washing powder, bin liners, toilet paper, clothes pegs etc for your stay. I washed our towels in the washing machine there, so we had some fresh towels. Internet is also only for Accor members. The floors weren't particularly clean either. The kids thought the shower positioning was quite interesting. We love Cairns and had great fun at Green Island and Moore Reef, loved Kuranda and Hartleys Crocodile Adventure Park.

Thank you for the review of your stay at Breakfree Royal Harbour, we really appreciate you taking the time to share your experience. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again and we hope we can welcome you back again in the future. Sincerely, Sophie Owen

Central location, nice views

Tripadvisor 评级 4.0/5

Hamish F 经 TripAdvisor 认证的评论

Perfect location right above Cairns Night Markets. Hotel is fairly dated (still using keys) but room was quite satisfactory and bed was comfortable. Nice view over Esplanade Lagoon and Trinity Inlet.Price was probably a little more than expected considering the age of property and lack of amenities. No restaurant or bar.

Dear Hamish, Thank you for your feedback. We are delighted to hear that you enjoyed our central location and the nice views from your room. We appreciate your comments regarding the room comfort. We will take your thoughts on board regarding the property's age and pricing. We hope to welcome you back soon. Best regards, Sophie Owen General Manager

Terrible Hotel, stay elsewhere

Tripadvisor 评级 1.0/5

Paul R 经 TripAdvisor 认证的评论

Room not clean, broken glass on floor. Some lights not working. Not given correct details to be able to access internet on check in and when discovered out of hours staff will not set up. "will have to wait till morning or spend my own money on data"

Dear Paul, We sincerely apologise for the inconvenience you experienced during your stay. Cleanliness and maintenance are our top priorities, and we are disappointed to hear about the issues you encountered. We will address these matters with our team to ensure they are rectified promptly. Regarding internet access, we will reinforce our procedures to provide accurate information at check-in. Thank you for bringing this to our attention. Best regards, Sophie Owen BreakFree Royal Harbour Cairns

Great position but not a 'one bedroom'

Tripadvisor 评级 3.0/5

Lynette M Couples - 经 TripAdvisor 认证的评论

Fantastic position on Cairns Esplanade close to everything, and a great view of the harbour from the balcony. Reception staff very helpful and friendly. I booked a 'One Bedroom Ocean' apartment but it turned out to be a 'Studio' as the bed was located in a large windowless 'alcove' and open to the kitchen and lounge area (the hotel photographs and description failed to indicate this). Although the hotel has definitely seen better days, the studio was quite large, light and airy and the bed comfortable. From my perspective, the two main negatives were the lack of overall cleanliness of the studio (unacceptable in these COVID times) and the shower. This was positioned over a large 70's spa bath and was extremely difficult to get into and very slippery once in (there was only one small handrail too low to help when standing in the bath). An accident waiting to happen. Overall, we enjoyed the 6 nights we stayed in Cairns but will probably opt for another hotel in the same area the next visit.

Dear Lynette, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the fantastic position of our hotel and the helpfulness of our reception staff. We apologise for the confusion regarding the room type you booked and the cleanliness issues you encountered. Your comments have been duly noted, and we will address these concerns with our team. We are pleased that despite the shortcomings, you enjoyed your stay in Cairns. Should you choose to stay with us again, we will ensure a more comfortable experience. Thank you once again for your valuable feedback. Sincerely, Sophie Owen General Manager

Great location. Helpful staff

Tripadvisor 评级 4.0/5

JeanR861 Couples - 经 TripAdvisor 认证的评论

Pros: Fantastic location. Week day staff are especially lovely and helpful. The hotel is being renovated. Cons: Ours wasn't a renovated one and had a number of maintenance issues (most were fixed after discussion). The spa is deep with shower over it. Not suitable for elderly or mobility impaired and the photos don't show this

Dear Jean, Thank you for your positive review and for highlighting our fantastic location and helpful staff. We appreciate your feedback on the maintenance issues and spa. We hope to welcome you back again one day. Best regards, Sophie Owen BreakFree Royal Harbour Cairns

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 457 评论 9.7/10 位置
  • 478 评论 6.8/10 房间
  • 379 评论 8.9/10 服务
  • 30 评论 4.1/10 上网
  • 158 评论 5.4/10 清洁度
  • 33 评论 8.7/10 游泳池
  • 18 评论 3.5/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。