Pullman Palm Cove Sea Temple Resort and Spa 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 709 comentários

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Pullman Palm Cove Sea Temple Resort and Spa - Image 1
Pullman Palm Cove Sea Temple Resort and Spa - Image 2
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5 Triton Street, 4879 PALM COVE, Austrália

Descrição

Extras do hotel

  • Desfrute da localização de frente para o mar,admire o ambiente natural

  • Três piscinas incríveis,incluindo a enorme piscina estilo lagoa

  • Um ambiente íntimo, tropical -ideal para um casamento inesquecível

Nossas acomodações

Estúdio

Quarto Studio Spa

  • 2 pessoa, no máximo
  • 40 m² / 430 sq ft
  • Roupa de cama 1 x Cama(s) king size
  • Os extras do alojamento: Varanda

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Localização do hotel

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 PALM COVE
Austrália

GPS:-16.752775, 145.670175

Telefone
Fax +61 7 4059 9699

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

TEMPLE OF TASTES RESTAURANT

Simples, informal e descontraído. O Temple of Tastes é um restaurante em Palm Cove que oferece refeições elegantes em um ambiente moderno e discreto, porém, sofisticado, seja para um jantar no interior do restaurante ou ao ar livre no terraço.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  709 comentários

Classificação no TripAdvisor  4.5/5  1.580 comentários

Certificado de excelência 2024

So disappointed, and angry.

Classificação TripAdvisor 1.0/5

auntynell Avaliação certificada TripAdvisor

8 nights booked, 1 bedroom apartment. Wedding Anniversary. Diamond Accor member. Given a two bedroom unit, not really of benefit. Twenty minutes later we realised that the balconies were rendered useless because of it being entirely covered in ants. Probably from the canopy below that was loaded with 6 months worth of leaf litter. Advising reception was full of promises to rectify but eventually we gave up and purchased our own insecticide. 2 full cans used. Sitting on the balcony was not ever an option. Location was next door to 3 bdrm plunge pool pavilions frequented by wedding parties. 1st wedding, notice given to guests - the party went till 6 am on the adjacent terrace. 2nd wedding, no notification, the boom box started at midnight around the pool. Attempts to find a number to contact reception were nowhere to be found. Eventually calling the restaurant, only to be told there is no night reception (don’t have a heart attack!). The party moved inside the unit which was only marginally better. The pool area is lovely, but as much as I wanted to use the spa, it was never possible unless we wanted to share with toddlers in nappies, children and blow up toys and balls. There was a child’s spa, but not in use for some reason. Buffet breakfast choices fine, but always either empty or cold. You could order eggs of choice but given the time to get them, it is clearly not encouraged and rarely offered by staff. Even getting a table in the near empty restaurant was a challenge. Staff just ignored you whilst wiping down the coffee machine. Teapots are supplied to make your own tea - there are no tea bags! When the only teapot available was dirty, the waitress blamed other guests for leaving it there! My husband requested a spare toilet roll because the only one in the main bathroom was nearly empty - he was grilled by the housekeeping girl because he should have looked in the other bathroom that we were not using. Wanting a road map from reception saw me waiting for en extended period while two staff had a conversation at the end of the desk. Eventually the maintenance man came to assist. The list goes on, and at nearly $500 a night, this hotel does not deserve even the one box I have ticked. Planning on a stay, I would say ask questions about weddings, be selective with your room and speak up early in your stay because it won’t get any better if you don’t. It might if you do, maybe. Or, lower your expectations. Oh, and the internet - it is useless, others have reported it, but clearly fixing it is not a priority for the management of this hotel.

Dear Auntynell, Thank you for your detailed feedback. I appreciate the time we have spent on the phone and via email to discuss these issues in greater detail. I'm truly sorry to hear about the disappointing experience during your stay, especially given the occasion of your wedding anniversary and your loyalty as a Diamond Accor member. Your concerns regarding the balcony, noise disturbances, and various service issues have been taken taken very seriously, and we are committed to addressing them to improve our guests' experiences. Wishing you and your husband all the best. Kind Regards, Megan

Great stay

Classificação TripAdvisor 5.0/5

PaulH386 Família - Avaliação certificada TripAdvisor

Palm Cove is a great base to explore the Cairns area without being right in the centre. The Pullman has great access to the quiet beach. The food was great and the staff were fantastic.

Dear Paul H386, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found Palm Cove to be a great base for exploring the Cairns area. It's fantastic to know you appreciated our beach access, delicious food, and fantastic staff. We hope to welcome you back for another great stay soon! Kind Regards, Megan

Befriedigend

Classificação TripAdvisor 3.0/5

Spikefriend Romântica - Avaliação certificada TripAdvisor

Es handelt sich um eine sehr große, gut konzipierte Anlage, für die Umgebung vielleicht etwas zu gewaltig. Zwei Pools, direkter Strandzugang, ruhig gelegen. Wir hatten ein wirklich sehr geräumiges Zimmer mit vorgelagertem überdachtem Balkon. Auch wenn in einer Schlechtwetterperiode, wie wir sie dort erlebten, manches etwas trüber aussieht: Nach gut 20 Jahren in Betrieb sind Abnutzungserscheinungen nicht zu übersehen. Das durchweg freundliche Personal arbeitet nicht gut koordiniert, so dass es etwa bei der Maintenance manchmal hakt. Oder die Bar eine Woche lang keinen Tomatensaft für Bloody Mary hat. Was gar nicht geht, ist das Restaurant, zugleich Frühstücksraum, mit dem Charme einer tschechoslowakischen Kantine der 1960er Jahre. Gemessen an dem offiziellen 5-Sterne-Standard des Hotels reicht das nur für die Note Befriedigend.

Dear Spikefriend, Thank you for sharing your thoughts about your recent stay at our property. We appreciate your feedback and value your insights as they help us identify areas for improvement. We are delighted to hear that you enjoyed the spacious room with a covered balcony, the quiet location, and the direct beach access. However, we regret that you encountered some issues during your stay. We take your comments about signs of wear and tear seriously, and we are committed to ongoing maintenance and renovations to ensure that our property remains in top-notch condition. Regarding your feedback about our staff, we apologize for any inconveniences you experienced. We will address this matter internally to ensure better coordination and a more seamless experience for our guests. We have since purchased additional radios for our food and beverage team to better support. Lastly, we appreciate your candid comments about our restaurant and breakfast room. We will take your remarks into account as we continuously strive to enhance the dining experience for our guests. Your feedback is invaluable to us, and we are committed to delivering the high standards expected of a 5-star property. We hope you might consider visiting us again in the future, allowing us the opportunity to provide you with an improved experience that aligns with your expectations. Once again, thank you for sharing your thoughts with us, and we appreciate your patronage. Kind Regards, Megan

Ótimo para ficar longe do agito

Classificação TripAdvisor 4.0/5

portadeembarque Negócios - Avaliação certificada TripAdvisor

Estilo resort, o hotel é bom para curtir a tranquilidade. A praia em frente é linda, mas o mar é agitado e não é recomendável entrar. Assim, a praia vale mais para uma caminhada. Os quartos são espaçosos e confortaveis. O unico porem do hotel é ficar bem afastado da cidade de Cairns. Dá quase ma hora de ônibus

Hotel tranquilo entre Cairns e Port Douglas

Classificação TripAdvisor 4.0/5

Luciana S Viagem com amigos - Avaliação certificada TripAdvisor

Hotel é interessante para quem quer ficar mais tempo, pois os quartos são grandes e bem equipados com cozinha completa e laundry. O restaurante do hotel é muito bom e vários outros ficam a poucas quadras de distância. Super tranquilo para caminhar, dia e noite na cidade. Spa do hotel e de hotel vizinhos são ótimos. Praia boa para caminhadas, enquanto estive lá não pude nadar por causa de água-viva. Palm Cove só é interessante se tiver com carro alugado e poder fazer viagens para Cairns ou Port Douglas, pois fica no meio do caminho de ambas cidades, que são mais movimentadas.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 224 comentários 9.1/10 Localização
  • 396 comentários 7.2/10 Quarto
  • 428 comentários 8.6/10 Serviço
  • 20 comentários 0.8/10 Wifi
  • 195 comentários 7.2/10 Comida
  • 119 comentários 4.8/10 Limpeza
  • 95 comentários 7.6/10 Atmosfera
  • 83 comentários 6/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.