Novotel BH Savassi 4 stars

Customer review rating (ALL Rating) 4.4/5 1,724 reviews

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Description

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Pet-friendly hotel (charges apply)

  • Enjoy the hotel leisure area with sauna and gym

  • 6-minute drive to the Minas Gerais Medical Association

  • 25-minute drive to Pampulha - Belo Horizonte Airport

Our accommodation(s)

Hotel location

Novotel BH Savassi

Avenida do Contorno 6583, Savassi
30110017 BELO HORIZONTE
Brazil

GPS:-19.93984, -43.93906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

NUÚU RESTAURANTE

The modern and relaxed Nuu Gastrobar offers the best in Minas Gerais cuisine without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,724 reviews

TripAdvisor Rating  4.5/5  340 reviews

Certificate of excellence 2024

Friendly and helpful staff; services good.

Customer review rating 4.0/5

Robert P. S. Business - Confirmed reviews ALL

Overall good experience, excellent service from staff; clean and efficient. Room had no facility for making coffee, or tea. I requested an appliance for heating water, but was told that one was not available. Not having this customary service to hotel guests is a mistake that should be corrected.

Dear Robert S., We very much appreciate your comments regarding your stay at the Novotel BH Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Givam Prado Guest Relations Novotel BH Savassi / Ibis Budget BH Savassi

bad service

Customer review rating 0.5/5

Gilberto C. Business - Confirmed reviews ALL

Nobody answers the phone at reception, noise rooms close the lifts, no iron table and lazy service at reception

Dear Gilberto C., Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you faced during your stay. We will investigate the issues mentioned immediately and take the necessary steps to improve our services. We apologize for the inconvenience and hope to have the opportunity to welcome you again under more satisfactory circumstances in the future. Best regards, Givam Prado Quality Supervisor Novotel BH Savassi / Ibis Budget BH Savassi

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Hotel very comfortable.

Dear Marcelo T., We very much appreciate your comments regarding your stay at the Novotel BH Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Givam Prado Quality Supervisor Novotel BH Savassi / Ibis Budget BH Savassi

Good location

Customer review rating 3.0/5

Renata L. Couples - Confirmed reviews ALL

Very good location, close to restaurants and bars. Poor internet in the rooms, needs improvement.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient, with easy access to restaurants and bars. However, we apologize for the inconvenience you experienced with the internet connection in your room. We understand the importance of reliable internet, especially for work-related purposes, and we regret that it did not meet your expectations. Rest assured, we will address this issue promptly to ensure improvements are made. Regarding your fidelity program, we apologize for any difficulty you encountered in locating your data to charge the program. Our team is available to assist you with any inquiries or assistance you may need in this matter. Once again, thank you for bringing these matters to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for our guests. Warm regards, Givam Prado Quality Supervisor Novotel BH Savassi / Ibis Budget BH Savassi

Great location, confortable and great breakfast

Customer review rating 4.5/5

Marcio Business - Confirmed reviews ALL

No complains at all..

Dear guest Marcio Thank you for your feedback. We apologize for any inconvenience caused by the limited staffing at the front desk during check-out. We appreciate your understanding and patience. We're delighted to hear that you enjoyed our great location, comfortable accommodations, and excellent breakfast. Your satisfaction is our priority, and we're glad to know that you had a pleasant experience overall. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. Sincerely, Givam Prado Quality Supervisor Novotel BH Savassi / Ibis Budget BH Savassi

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Other web-users rate our hotel

  • 348 reviews 9.4/10 Location
  • 654 reviews 7.9/10 Room
  • 778 reviews 7.5/10 Service
  • 25 reviews 1.5/10 WiFi
  • 395 reviews 8.8/10 Breakfast
  • 237 reviews 7.2/10 Cleanliness
  • 205 reviews 7.7/10 Food
  • 156 reviews 9.2/10 Vibe

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