ibis Hamburg City 3 stars

Customer review rating (ALL Rating) 4.3/5 2,557 reviews

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Amsinckstrasse 3, 20097 HAMBURG, Germany

Description

Hotel extras

  • Central location to many hotspots such as harbor, pier, city center, theater and more!

  • Downtown location

  • Free WiFi

  • Private undercover car park

Our accommodation(s)

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Hotel location

ibis Hamburg City

Amsinckstrasse 3
20097 HAMBURG
Germany

GPS:53.548115, 10.009499

Telephone
Fax +49 40 309986444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,557 reviews

TripAdvisor Rating  4.0/5  1,106 reviews

Very closed to teh Train Station

Customer review rating 3.0/5

Davide S. Business - Confirmed reviews ALL

At the reception the receptionist did not understand very well English .

Dear Davide S., Thank you for your feedback and for choosing to stay with us. I’m pleased to hear that you appreciated our hotel's location close to the train station. However, I regret that there was a communication challenge at the reception. We will work to improve our team’s language proficiency to ensure smoother communication in the future. We value your input regarding the comfort of the bed, and we’ll look into this to enhance the guest experience. We hope to welcome you back in the future for an even better stay. Best regards, Carsten Woll General Manager ibis Hamburg City

Comfortable and a good location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Really liked the secure bike parking

Dear Guest Thank you for taking the time and trouble to complete a survey following your recent stay at The Savoy. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Savoy in the near future. Yours sincerely Debra Patterson Executive Office Carsten Woll Hoteldirektor

ideal location

Customer review rating 4.5/5

Andy L. Business - Confirmed reviews ALL

staff were helpful and the the room was clean

Dear ANDY L., Thank you for taking the time and trouble to complete a survey following your recent stay at The Savoy. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to The Savoy in the near future. Yours sincerely, Carsten Woll Hoteldirektor

Nice location, clean hotel.

Customer review rating 4.0/5

Mark Friends - Confirmed reviews ALL

Had a nice stay, in the centre of everything we wanted!

Dear (first name ) (last name), Thank you for taking the time and trouble to complete a survey following your recent stay at The Savoy. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Savoy in the near future. Yours sincerely Debra Patterson Executive Office Carsten Woll Hoteldirektor

Well located

Customer review rating 1.5/5

Traveler Business - Confirmed reviews ALL

Bad experience, with staff and the worst mattress I have ever experienced in any hotel I ever stayed

Dear Traveler, thank you for sharing your feedback. We apologize for the inconvenience caused by the internet connection and the quality of the mattress. We hope to better serve you in the future and will speak with our staff regarding the issues. Your comments are valuable to us, and we will address these issues internally. Best regards Carsten Woll Hotel Manager ibis Hamburg City

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Other web-users rate our hotel

  • 1,620 reviews 9/10 Location
  • 2,130 reviews 5.7/10 Room
  • 1,440 reviews 8.5/10 Service
  • 44 reviews 7.5/10 WiFi
  • 1,314 reviews 8/10 Breakfast
  • 1,204 reviews 3.8/10 Comfort
  • 893 reviews 6.8/10 Cleanliness
  • 387 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.