Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 307 reviews

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Mercure Bolton Georgian House Hotel - Image 1
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Mercure Bolton Georgian House Hotel - Image 3
Mercure Bolton Georgian House Hotel - Image 4
Manchester Road, Blackrod, BL6 5RU BOLTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

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Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  307 reviews

TripAdvisor Rating  4.0/5  1,070 reviews

Certificate of excellence 2024

Great location , lovely staff , great breakfast

Customer review rating 4.5/5

Lindsay B. Families - Confirmed reviews ALL

Lovely hotel in a great location, great breakfast , very helpful and friendly staff.

Dear Lindsay B., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Poor

Customer review rating 1.5/5

Michael M. Couples - Confirmed reviews ALL

Tatty, need a lot of work doing. Restaurant closed - not informed when booking, bar meals!! Asked to upgrade room, was told hotel was full. 100% not full, hardly seen another guest during our 2 day stay.

Dear Michael M., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Marvellous customer care

Customer review rating 5.0/5

Paul F. Couples - Confirmed reviews ALL

We have stayed in many Mercure hotels in France and have never received the same level of customer service. Everyone had a smile and a good morning. While many hotels accept dogs you welcome him with a bowl and treats.

Dear Paul F., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

bathroom dated room clean

Customer review rating 1.5/5

Malcolm B. Business - Confirmed reviews ALL

I have stayed here many times as we have a factory near by. I arrived at 23:50 and we experienced a full evacuation at 3:30 in the morning held outside for approx. 20mins when I returned to room after standing out in the rain I could not get back to sleep. I appreciate if the alarm goes everyone needs to be made safe. No compensation offered.

Dear Malcolm B., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very Poor in all areas

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

From the initial interaction with the receptionist to final checkout all aspects of my stay was poor. The receptionist could not find our booking. They were extremely unhelpful and could not do any less to help us out. They were disengaged, not bothered and provided a service that was not up to the standards of a one star hotel. The room was dated and had unknown water like stains on the wall and desperate need of investment. We had booked two meal deals. We sat at the same table but due to some obscure internal procedure regarding meal deals, our meals could not be served at the same time. We sat together but ate separately. Unbelievable. At 0330 the fire alarm went off for whatever reason. We had to evacuate. Completely disrupted and ruined our sleep. We booked the hotel as it was the venue for our training course. Next time a training course is held at the Mercure we are going to book into the Premier inn next to the stadium and travel the one mile for the course. Improvements must be made!

Dear Deborah S., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 216 reviews 9.4/10 Location
  • 699 reviews 5.9/10 Room
  • 705 reviews 8.7/10 Service
  • 20 reviews 1.7/10 WiFi
  • 313 reviews 5.6/10 Cleanliness
  • 287 reviews 5.2/10 Food
  • 281 reviews 8.3/10 Breakfast
  • 214 reviews 3.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.