ibis budget Airport Lyon Saint-Exupery 2 stars

Customer review rating (ALL Rating) 4.3/5 2,170 reviews

Best price
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ibis budget Airport Lyon Saint-Exupery - Image 1
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60 rue du Royaume Uni, Espace Cargo Port, 69125 LYON SAINT EXUPERY AEROPORT, France

Description

Hotel extras

  • In the airport

  • Free shuttle to the terminals

  • On-site snacking solution

  • Breakfast from 4am

  • Close to Euroexpo and the Groupama Stadium

Our accommodation(s)

Hotel location

ibis budget Airport Lyon Saint-Exupery

60 rue du Royaume Uni, Espace Cargo Port
69125 LYON SAINT EXUPERY AEROPORT
France

GPS:45.71379, 5.07167

Telephone
Fax +33 4 72 23 89 49

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

L'AVIATEUR

Non contractual photo

The bar provides meals and set menus from 6:30 to 10pm. Vending machines offer sandwiches and prepared meals 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,170 reviews

TripAdvisor Rating  4.0/5  1,508 reviews

Warm welcome and and amazing support

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Really like the hospitality

Dear SAJU K., We very much appreciate your comments regarding your stay at the ibis budget Aéroport Lyon-Saint-Exupéry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Assistant d'exploitation IBIS BUDGET AEROPORT LYON SAINT EXUPERY

Great location + comfy stay

Customer review rating 5.0/5

Susan Solo - Confirmed reviews ALL

Spacious room, comfy bed + clean room.

Dear SUSAN B., We very much appreciate your comments regarding your stay at the ibis budget Aéroport Lyon-Saint-Exupéry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Assistant d'exploitation IBIS BUDGET AEROPORT LYON SAINT EXUPERY

Heating in room a big problem

Customer review rating 3.0/5

Ian H. Friends - Confirmed reviews ALL

The air conditioning did not work. I had it set at 15 C but did not cool at all. Overnight the room was hot and I had a terrible sleep. At reception the next morning the receptionist told me that their air con system had been moved from cooling to heating as it was the last day of October. BUT there was something wrong with the room thermostat control as being set at 15 C would stop the heating coming on. I am still suffering from a terrible sleep.

Dear IAN H., Thank you for taking the time to tell us about your experience at the ibis budget Aéroport Lyon-Saint-Exupéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Assistant d'exploitation IBIS BUDGET AEROPORT LYON SAINT EXUPERY

Extremely disapppointed

Customer review rating 0.5/5

G Families - Confirmed reviews ALL

We were told dinner was at 7. We went in at 7 and the food was already gone! There was no rice and no veal. The pans were scraped clean. They said there was no more except for fish and we did not want it. There was a big group there they must have let in early who ate all the food.The restaurant staff were not at all helpful. We were refunded for the meal but the staff person did not know how to refund on credit card so gave us cash. Also one of our rooms for 2 only had one towel. The other room the bed was so poorly made the sheets all pulled out from the mattress. We have all stayed at Ibis many, many times over the years but it has gone downhill so much we probably won't return.

Dear Gary George B., Thank you for taking the time to tell us about your experience at the ibis budget Aéroport Lyon-Saint-Exupéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the dinner, we offer many different dishes and so you still have food. All people have choices from 7 pm to 10 pm The staff has been kind to refund you and you paid nothing We are apoligized about towels and for sheets We appreciate your sharing your concerns, Sincerely, Nicolas Assistant d'exploitation IBIS BUDGET AEROPORT LYON SAINT EXUPERY

Customer review rating 5.0/5

Patrick Friends - Confirmed reviews ALL

great experience due to professional staff who are very customer focussed

Dear Patrick D., We very much appreciate your comments regarding your stay at the ibis budget Aéroport Lyon-Saint-Exupéry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Assistant d'exploitation IBIS BUDGET AEROPORT LYON SAINT EXUPERY

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Other web-users rate our hotel

  • 1,447 reviews 9.1/10 Location
  • 1,354 reviews 6/10 Room
  • 1,578 reviews 9/10 Service
  • 25 reviews 8/10 WiFi
  • 726 reviews 7.5/10 Value
  • 504 reviews 7.8/10 Cleanliness
  • 502 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.