Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,780 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,780 reviews

TripAdvisor Rating  4.0/5  3,965 reviews

Certificate of excellence 2023

Convenient and has a good view of the eiffel tower

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Most of the experiences are good, it is also near the key metro stations to travel around. It is walkable distance to the Eiffel tower with a great view of Eiffel tower. Every night can get to see it shimmer with the lights. The minibar is also fully free which is unexpected. However, the room maker did not replenish the minibar diligently and sometimes missed out certain items to be topped up. With the location and the quality of the room, the price is consideres quite decent. Overall, it is a great stay.

Dear Sir, Thank you for sharing your experience with us. We are delighted to hear that you had a great stay at Pullman Paris Tour Eiffel and enjoyed the convenient location near key metro stations and the breathtaking view of the Eiffel Tower. We apologize for any inconveniences caused by the inconsistent replenishment of the minibar items. We will address this with our team to ensure a more thorough replenishment process in the future. Your feedback regarding the tissue box cover is duly noted, and we will take steps to rectify this issue. We look forward to welcoming you back for another stay. Séverine - Guest Experience Manager

I’ve asked for invoice and still not received

Customer review rating 0.5/5

Gianni Business - Confirmed reviews ALL

Send me my invoice. This is crazy I have to reach out multiple times

Dear Sir, We understand your frustration and apologize for the inconvenience caused by the delay in receiving your invoice. Our team is currently working on resolving this issue promptly. Thank you for bringing this to our attention, and we appreciate your patience. Séverine - Guest Experience Manager

Needs some deep cleaning

Customer review rating 2.5/5

Jill H. Couples - Confirmed reviews ALL

The hotel its self is lovely & welcoming. Our “Eiffel tower view room” was particularly blocked by duct work in the roof. Our shower leaked terribly even after it was fixed. Mildew in the corners of the shower, stained carpet. Room video phone beeped at random times. Sorry can’t recommend.

Dear Sir, Thank you for sharing your experience with us. We are thrilled that you found our hotel lovely and welcoming. We are sorry to hear about the issues you encountered during your stay, such as the blocked Eiffel Tower view and the shower leaks. We understand how important cleanliness is, and we will address the mildew and stained carpet promptly. Your feedback helps us improve, and we appreciate your suggestions regarding the room condition. We apologize for any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future for an improved experience. Séverine - Guest Experience Manager

Great Location, Amazing service from all employees

Customer review rating 5.0/5

Konstantinos M. Families - Confirmed reviews ALL

Beside the excellent location and the amazing service there are very few words to described how welcomed we felt from the very first step in the hotel, almost from anyone working there. Ndeye, Guilm, Chloe and Tea made us feel like staying at home rather than a hotel. A big thank you to everyone!

Dear Sir, Hello, thank you for sharing your experience with us. We are delighted to hear that you felt so welcomed by our team members Ndeye, Guilm, Chloe, and Tea. It is fantastic to know that you found our location excellent and enjoyed the amazing service. Your kind words mean a lot to us, and we truly appreciate your feedback. We strive to make every guest feel at home, and we are thrilled that we achieved that during your stay. We look forward to welcoming you back to Pullman Paris Tour Eiffel soon. Séverine - Guest Experience Manager

Fantastic Stay

Customer review rating 5.0/5

Jordan Couples - Confirmed reviews ALL

The room and view did not disappoint. The restaurant onsite was beautiful and the food was great. We loved how many restaurants and shops were right around the hotel making it convenient to grab a quick bite to eat. We have recommended this hotel to everyone we know and will definitely be back. We also got engaged in Paris which topped it all off!

Dear Sir, Thank you for your glowing review. We are delighted to hear that you enjoyed your stay with us and that the room, view, and our Frame restaurant exceeded your expectations. It warms our hearts to know that you had a memorable experience in Paris, especially with your engagement. We appreciate you recommending Pullman Paris Tour Eiffel to your friends and family. We look forward to welcoming you back soon. Séverine - Guest Experience Manager

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Other web-users rate our hotel

  • 3,137 reviews 9.5/10 Location
  • 4,087 reviews 7.5/10 Room
  • 4,296 reviews 8.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 1,174 reviews 8.9/10 Breakfast
  • 1,067 reviews 5.9/10 Cleanliness
  • 921 reviews 8.2/10 Food
  • 789 reviews 3.9/10 Value

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